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“touring wine country” 4 of 5 stars
Review of BEST WESTERN Dry Creek Inn

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BEST WESTERN Dry Creek Inn
3.0 of 5 Hotel   |   198 Dry Creek Road, Healdsburg, CA 95448   |  
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Ranked #6 of 8 Hotels in Healdsburg
Prescott, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“touring wine country”
4 of 5 stars Reviewed October 18, 2013

Very nice and comfortable Best Western. Great pool/spa area. Breakfast fine with waffles, breakfast sandwiches, but can get very crowded around 8:30. A little far of a walk to town, around 2 miles. Parking in town can be difficult and is a 3 hour limit until 6p.m.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,279 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
Date | Rating
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English first
Washougal, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2013

Great location in Healdsburg, CA, central to wine venues and first class restaurants. The outdoor pool was a bit chilly, but nice to lay out in the sunshine. The hot tub/spa was full of bubbles, so we didn't get in it (not sure what that was all about.) A pretty good array of food for breakfast, but I would have loved some hot eggs. The waffles were good, and the yogurt. Great coffee and fresh orange juice. The room was comfortable as was the bed.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 14, 2013

If I am in Northern California I always stay in Healdsburg at the Dry Creek Inn. Great central location for going to wineries and their new "spa" rooms are terrific for comfort and access to the facilities in the courtyard.

Room Tip: Get a room on the first floor in the new section
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Habra, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2013

We had stayed at the best western garden inn in Santa Rosa a couple weeks before as there was almost nothing else available and just needed a place to sleep for the night. We were very disappointed with the accommodations. This hotel in Healdsburg was very nice and almost half the price with a free breakfast. We stayed in the vintage king room and it was very spacious, quiet, comfortable, nicely decorated in a grape motif with fireplace and jacuzzi tub located on the cute courtyard and next to breakfast room. We had stayed there 10+ years ago with our young children and it was a basic best western (almost dumpy) hotel. It's been nicely updated and we will stay there again.

Room Tip: New building with vintage king rooms are very nice.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, United States
1 review
1 of 5 stars Reviewed October 11, 2013

This was one of the worse examples of how a hotel should be run. The fixtures are old, cracked; rooms smell dingy; they allow scam calls right into your room! The bed had no fitted bed sheet and the room had dust collected from who knows how many days.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron9556, Owner at BEST WESTERN Dry Creek Inn, responded to this review, October 14, 2013
Dear Trip Advisor Past Guest:

Thank you for completing both a Trip Advisor review and a property survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Our rooms are completely cleaned each day, which includes all high and low dusting. After receiving your hotel survey last week, I inspected the room and found it to be clean and free of dust. Based on your comments, I must assume the housekeeper overlooked the proper dusting in your room that day, and I am sorry.

I do realize our bathroom area needs to be upgraded, as both the counter tops and bath fixtures are outdated. We are planning to renovate all the bathrooms in our original Vintage building this winter; which is our off season. All bathrooms will be completely upgraded with granite counter tops, new sinks and bathroom fixtures.

We are well aware of the phone scam that occurred at our hotel last Wednesday evening and took immediate action to correct the situation. We also notified all our guests. We do our best to prevent this situation from occurring. Unfortunately, this is a nationwide scam that is being done to several thousand hotels. These people are true professionals and are always one step ahead of the law. I am glad you did not give any personal information to these criminals.

I am sorry these criminals made your stay with us unpleasant. This is a situation beyond our control.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly.


Sincerely,

Aaron S. Krug
President and General Manager
BEST WESTERN PLUS Dry Creek Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ukiah california, usa
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

I had been travelling all day and had a reservation at this property. I arrived to fine some young people smoking on the balcony, also the window in the room did not open. I asked for an upgrade and was accomodated with a room in the Tuscan side. I was very pleased with this room. It was quiet and spacious and comfortable. There was coffee in the morning and I could walk into town.

Room Tip: Upgrade to Tuscan section
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 10, 2013

The hotel is well located to the town of Healdsburg and the Anderson valley for wine tasting. we stayed in the updated Tuscan building. our room was large and nicely appointed. having breakfast included is a good way to start the day.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Dry Creek Inn

Address: 198 Dry Creek Road, Healdsburg, CA 95448
Phone Number:
Location: United States > California > Sonoma County > Healdsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Healdsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Dry Creek Inn 3*
Number of rooms: 163
Official Description (provided by the hotel):
The Best Western Dry Creek Inn is the heart of California's famous Wine Country in the beautiful town of Healdsburg CA, just 15 minutes from Santa Rosa. Five minutes from our hotel is the popular Healdsburg’s Town Square, home to many award-winning fine dining and family restaurants and boutique and antique shopping. Over 150 of the renowned Dry Creek, Russian River, and Alexander Valley wineries and River Rock Casino are within 20 minutes of the hotel. ... more   less 
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Also Known As:
Best Western Plus Dry Creek Hotel Healdsburg
Best Western Healdsburg
Healdsburg Best Western

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