We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Healdsburg: Traveler Reviews

25 Matheson St., Healdsburg, CA 95448
Hotel website
Hotel packages
Hotel amenities
Special Offer
Savor Summer-$100 credit
Hotel Healdsburg
Ranked #6 of 8 hotels in Healdsburg
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Priceline.com Expedia.com
and 1 more sites!
Traveler Reviews
Room Prices
Write a Review

285 reviews from our community

Traveler rating
    147
    61
    42
    23
    12
See reviews for
Families
26
 
Couples
151
 
Solo
2
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newport Beach, California
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“The staff needs some lessons in customer service...”
3 of 5 stars Reviewed November 10, 2012

I have to agree with other reviewers that the attitude of the staff here needs a real adjustment. Hotel is way overpriced. Paper thin walls, lumpy mattress, evident they cut corners on rooms to save a few bucks. Breakfast buffet is self serve, but omelette station is basically scrambled eggs, nothing really to add. Buffet is just a few rolls, melon, salmon, granola, small breads....Not what you would expect at this price category.
We wanted to watch a movie, but the only way to do that was to borrow a DVD from about 10 years ago downstairs, then call for a cable to connect the tv. Low tech.
Wifi in the room at least. Weak signal, but there.
Shampoo in room stinks, but they make sure you know you can buy it for $15!!
If you want a ride to the airport try door to door shuttle 1 415 457 2717. A van to yourself for less than a sedan.
Pool is nice and long. Nice spa.
Try a better rated trip advisor hotel and get an equitable rate.

Room Tip: Away from the busy street, 3rd floor. Different hotel!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
See 3 more reviews by anengineeredtraveler for Healdsburg
Ask anengineeredtraveler about Hotel Healdsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis L, Front Office Manager at Hotel Healdsburg, responded to this review
December 3, 2012
Thank you for your feedback. I apologize for the impression of staff attitude. We recognize the importance of providing exceptional service and will be conducting service training this month.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Perfect Weekend Stay”
4 of 5 stars Reviewed November 6, 2012

I didn't want to like this place because we are not boutique hotel people (i.e. my husband doesn't wear skinny jeans & i don't have a flowy scarf perpetually hanging from my neck with our smart phones plastered to our hands) - but I was quickly won over. It was the perfect mix of charming and contemporary in a clean design kind of way. The fireplace crackling every night, the easy and friendly young staff - from the valet to the bartender and even the ladies serving the free breakfast - all had a warm smile on their face and were very approachable, making the place seem easy breezy. It is right on the square in Healdsburg, offering many things to do within walking distance that added to the charm of the area. Were you wanting a home base to not be in the car for an afternoon every 3rd business is at tasting room which is all concentrated on the main plaza that HH sits on. Lots of chic shops and chic California cuisine restaurants. The hotel grounds are small but just lovely enough to feel quaint, with discreet seating all over the lawn, patio, courtyard and inside near the fireplace. The room rate included breakfast (shockingly good) and snacks & beverages in your room. Most of the clientele was older, quiet, relaxed. This place clearly caters to the upper crust of the laid back sonoma wine country scene.

Room Tip: the bathrooms have an expansive open concept shower, toilet and tub all right there. hip and modern...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask msa2003 about Hotel Healdsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis L, Front Office Manager at Hotel Healdsburg, responded to this review
December 3, 2012
Thank you for visiting us and writing a review. We're happy to have won you over and look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Fantastic”
5 of 5 stars Reviewed October 30, 2012 via mobile

The Hotel Healdsburg is beautifully designed with great light, high ceilings and a very clean luxurious feel. The rooms are large and the bathrooms are fantastic. Breakfast was very good as was a dinner we had in a private dinningroom. It is certainly one of the treats of wine country accommodation.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
Ask Peter M about Hotel Healdsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Hotel Healdsburg....”
3 of 5 stars Reviewed October 29, 2012

We decided to stay at several different hotels on our recent visit to Sonoma.
The Hotel Healdsburg had been recommended to us by a friend. It is a great
location while you are vising Healdsburg & surrounding areas. The hotel
appears to be run by a lot of very young people. They are very to the point
and not overly friendly. Even when calling to make reservations it was almost
as they were put off to be helping you. When I am spending a lot of money
on a hotel room it would have been nice to have "friendly" staff. The most helpful person
was the sweet waitress at breakfast. She seemed to be the only person that really cared that anyone was there at the hotel.

The room was well appointed & the bathroom was fantastic. The music player did not work. We stayed in a room overlooking the brewery next door. I expected it to be loud but much to my pleasure it was not. The bed was very comfortable.

On my next visit would we go back? Maybe, I really like a hotel that is more "guest" oriented.

On a side note, Willies is a great place for food & we loved the Stryker Vineyard!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask carolinaflyway about Hotel Healdsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis L, Front Office Manager at Hotel Healdsburg, responded to this review
December 3, 2012
We appreciate your feedback regarding your stay. Our goal is complete guest satisfaction and agree that staff should be focused on each guest. Hopefully you'll give us another opportunity in the future to create a flawless experience. Please contact me if you would like to discuss further.

travis@hotelhealdsburg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, CA
1 review
1 helpful vote 1 helpful vote
“consider your location carefully”
5 of 5 stars Reviewed October 24, 2012

We were at the hotel two nights in October 2012, first night overlooking the plaza and then the second toward the side away from the plaza. The difference was traffic noise on the street toward the plaza: not unbearable but heavier than we liked. But the advantages of this hotel: location right in the city center (no driving after the dinner/wine!), super breakfast including serving personnel intent on meeting our food needs, personnel that met every need we had, second floor outdoor patio - all were advantages that put the traffic noise out of mind.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask acygnet about Hotel Healdsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Healdsburg
Enter dates 1 night 2 nights
 
H2 Hotel
Great value on a similar hotel
Healdsburg, Sonoma County
4.5 of 5 stars 191 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Healdsburg
Trendy
Solage Calistoga
Solage Calistoga 4.5 of 5 stars 382 reviews
Romantic
Calistoga Ranch, An Auberge Resort
Calistoga Ranch, An Auberge Reso... 4.5 of 5 stars 221 reviews
Luxury
Kenwood Inn and Spa
Kenwood Inn and Spa 4.5 of 5 stars 270 reviews
Good for business
Harvest Inn
Harvest Inn 4.5 of 5 stars 420 reviews
Show Prices ABS:HotelCheckRates-d647781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d278021?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d112442?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111935?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Healdsburg
H2 Hotel 4.5 of 5 stars 191 reviews Farmhouse Inn & Restaurant 4.5 of 5 stars 445 reviews BEST WESTERN PLUS Dry Creek Inn 4.0 of 5 stars 834 reviews Vintners Inn 4.5 of 5 stars 261 reviews
Show Prices ABS:HotelCheckRates-d1782744?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d254802?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d77196?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113725?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 8 hotels in Healdsburg, ranked by popularity

Been to Hotel Healdsburg? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Healdsburg

Address: 25 Matheson St., Healdsburg, CA 95448
Phone Number:
Region: United States > California > Sonoma County > Healdsburg
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 8 hotels in Healdsburg
Price Range: $$$$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia and Hotels.com so you can book your Hotel Healdsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Healdsburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Healdsburg
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices