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“Fantastic” 5 of 5 stars
Review of Hotel Healdsburg

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Hotel Healdsburg
4.0 of 5 Hotel   |   25 Matheson St., Healdsburg, CA 95448   |  
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Ranked #5 of 8 hotels in Healdsburg
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Fantastic”
5 of 5 stars Reviewed October 30, 2012 via mobile

The Hotel Healdsburg is beautifully designed with great light, high ceilings and a very clean luxurious feel. The rooms are large and the bathrooms are fantastic. Breakfast was very good as was a dinner we had in a private dinningroom. It is certainly one of the treats of wine country accommodation.

Stayed October 2012, traveled as a couple
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359 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 29, 2012

We decided to stay at several different hotels on our recent visit to Sonoma.
The Hotel Healdsburg had been recommended to us by a friend. It is a great
location while you are vising Healdsburg & surrounding areas. The hotel
appears to be run by a lot of very young people. They are very to the point
and not overly friendly. Even when calling to make reservations it was almost
as they were put off to be helping you. When I am spending a lot of money
on a hotel room it would have been nice to have "friendly" staff. The most helpful person
was the sweet waitress at breakfast. She seemed to be the only person that really cared that anyone was there at the hotel.

The room was well appointed & the bathroom was fantastic. The music player did not work. We stayed in a room overlooking the brewery next door. I expected it to be loud but much to my pleasure it was not. The bed was very comfortable.

On my next visit would we go back? Maybe, I really like a hotel that is more "guest" oriented.

On a side note, Willies is a great place for food & we loved the Stryker Vineyard!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis L, Front Office Manager at Hotel Healdsburg, responded to this review, December 3, 2012
We appreciate your feedback regarding your stay. Our goal is complete guest satisfaction and agree that staff should be focused on each guest. Hopefully you'll give us another opportunity in the future to create a flawless experience. Please contact me if you would like to discuss further.

travis@hotelhealdsburg.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

We were at the hotel two nights in October 2012, first night overlooking the plaza and then the second toward the side away from the plaza. The difference was traffic noise on the street toward the plaza: not unbearable but heavier than we liked. But the advantages of this hotel: location right in the city center (no driving after the dinner/wine!), super breakfast including serving personnel intent on meeting our food needs, personnel that met every need we had, second floor outdoor patio - all were advantages that put the traffic noise out of mind.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 15, 2012

My husband and I stayed in a suite on this property and paid almost $700 a night for a room that might be worth $250. The light on the makeup mirror didn't work, there was an annoying sound all the time - my husband thought it might be the HVAC on the roof, the duvet was ridiculously heavy, breakfast was mediocre at best, the living room was small, no flat screen tv in the living room. We really found nothing good to balance out the bad. Even the location, on Healdsburg Square proved too noisy when we left the window open for air since the AC was so loud. In all, a bad experience and not worth the money.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 26, 2012

Considering the exorbitant price my company paid for the double room, the hotel staff needs more customer service training. No effort was made to accommodate early check-in or late check-out. For the business meeting, coffee was served in paper cups, and water only in plastic water bottles (Costco brand). This caliber hotel should pay more attention to sustainability and serve fresh water in glass jugs and real glasses. We will not consider this again for our business meetings.

Room Tip: Room 305 has the balcony facing the main road, with street sweepers going by at 6:30 am.
See more room tips
  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2012

You can't go wrong with this hotel. The rooms are fabulous, the staff is very helpful, and they have a great breakfast to enjoy. I loved the central location and all of the amenities. Be sure to check out the amazing bathrooms and little patios. The hotels has a lot of hidden spaces you can enjoy a glass or a bottle of wine. We enjoyed the hot tub in the morning before we went out to enjoy the day.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Minnesota
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed here for 4 nights in June. Everything was perfect - the soaking tub, the bedding, the decor - all made sure we had a restful, calming trip! The entertainment at night down in the lobby area was always great. The only (ONLY) downside was having to have your car parked down the block. If you needed to get something from it, you had to send the valet. The Dry Creek Kitchen next door is a MUST too!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Healdsburg

Address: 25 Matheson St., Healdsburg, CA 95448
Phone Number:
Location: United States > California > Sonoma County > Healdsburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 8 hotels in Healdsburg
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Healdsburg 4*
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