My husband booked this through Chase Sapphire with points. He assumed that any hotel listed on their site was probably decent. WRONG! This hotel caused me to do something I've never done in my life: check in, and then refuse to stay there. For starters, it's in a terrible neighborhood and RIGHT on the street. I knew we were in in trouble when the hotel next door advertised rooms out front for $46 a night. In San Francisco. Bad sign. There were a ton of construction workers checking in and I know what that means: early departures with slamming doors and diesel trucks firing up. When my husband checked in, the manager left our credit card imprint momentarily unattended and another worker came over and took a look at it. We've already alerted our credit card company that the number might have been pilfered.
We went to look at the room and it was about what I expected. It smelled bad and one trip across the carpet left the bottom of my socks black. The pubic hair stuck to the bathroom door was a nice touch. The back of the room's door was filthy and the mirror had drips down it. We stayed in the room long enough to use the internet to get on Hotwire and find another room. When we turned in our keys, the management was not REMOTELY concerned or apologetic. They said, "It's your choice, but we're not refunding any money." Like I said, we'd paid with points, so we'll take that up with Chase. I just hope we save someone else from losing actual money!
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- Also Known As:
- Days Inn Hayward
- Hayward Days Inn