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“Wonderful Surprise” 5 of 5 stars
Review of Quality Inn Hayward Hotel

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Quality Inn Hayward Hotel
2.5 of 5 Hotel   |   24997 Mission Boulevard, Hayward, CA 94544 (Formerly Comfort Inn Hayward)   |  
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Ranked #3 of 14 Hotels in Hayward
Incline Village, Nv
Top Contributor
83 reviews 83 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
57 helpful votes 57 helpful votes
“Wonderful Surprise”
5 of 5 stars Reviewed March 2, 2013

We have stayed in Comfort Inns in the past and know they are no frills and the cost of a room is accordingly. So, when we spent one night and a couple of days in Hayward we chose the Comfort Inn there. No frills, just the basic necessities. But, this one in particular was above and beyond what we expected. It was very clean in the lobby and our room. The grounds were immaculate. Our room and the bathroom were both very clean. The bed was comfortable and the cooling system worked great. Our room was very quiet, which surprised us with the hotel being on a busy street. The hotel is old and some of the furniture and mirrored closet doors are showing wear but neither affected our stay. The people running the Inn are very pleasant, polite and take the extra step to assure their guests are comfortable. The only complaint I have is there is no elevator. Again, that is likely due to the age of the property and the style of the buildings. The only time that presented a problem was in lugging our suitcases up the stairs.
We will need to return to Hayward in the near future and we will stay at that Comfort Inn again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomk868, Manager at Quality Inn Hayward Hotel, responded to this review, April 3, 2013
Dear godsbooboo,
Thank you for taking the time to share and describe your experience at our hotel. As you noted our staff takes a great deal of pride in their work and it is especially gratifying for a guest to acknowledge their efforts. Your review also captures the essence of our hotel. Nothing fancy but friendly, clean, and a solid value with lots of features and amenities included. We hope to have the opportunity to welcome you again if business or pleasure brings you back to the East Bay/Hayward area.
Thank you,
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    29
    25
    14
    4
    8
See reviews for
27
14
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
browns valley, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 17, 2012

I enjoyed my stay at the comfort inn the staff are very friendly and helpful. They have a nice sauna and the rates are great. I would recommend this hotel to anyone thats looking for affordable and comfort. Great customer service.

Room Tip: I stayed in room with double queens. Nice rooms.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apollo Beach, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 28, 2012

This may be and older hotel but it was very clean and comfortable and the price was great. Also the staff was very pleasant and accommodating, especially Nelson. The breakfast in the morning with waffles, eggs, and bacon was just the frosting on the cake.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grass Valley, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2012

Have stayed here many times in the past due to work. Very helpful and friendly staff. Clean rooms and nice breakfast. Also, never had a problem with work truck safety. Which for those of you that work out of town know how huge that is. Would recommend this hotel when staying in the area.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, California
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 24, 2012

Stayed overnight to attend a function in the general area. Clean room and staff is very pleasant/ accommodating/ with a smile. Breakfast is better than the usual "complimentary breakfast" in other chains! I highly recommend this hotel.....

Room Tip: Got a room directly across the office.... excellent location, quick check out the next morning which...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 4, 2012

We wanted to stay near the Oakland airport, but didn't want to stay in Oakland. We were hoping to find a hotel that would give us a clean, decent place to stay for a couple of nights on the back end of our vacation. This is an older hotel. Our room was subpar - old, dingy, dirty carpet and the beds were not very comfortable. There were some people partying and making all sorts of noise, the first night we were there, and my husband had to call the front office at 11:00 at night and ask them to address the situation, which they did. The only good thing is that we had a refrigerator in our room. There are some more expensive hotels in Hayward. Next time, I would spend the extra money to stay elsewhere. A clean, comfortable room is important.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fargo, North Dakota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2012

I am happy to report all of our stays at the Comfort Inn Hayward while visiting our daughter attending Cal State East Bay during her first year of school have been terrific. The staff is always friendly, the rooms are clean and nicely appointed, and the rates are reasonable.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Hayward Hotel

Address: 24997 Mission Boulevard, Hayward, CA 94544 (Formerly Comfort Inn Hayward)
Phone Number:
Location: United States > California > Hayward
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #3 of 14 Hotels in Hayward
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn Hayward Hotel 2.5*
Number of rooms: 62
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Also Known As:
Comfort Inn Hayward Hotel Hayward
Hayward Comfort Inn

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