I stayed here in Sept. '09 with a girlfriend on a leisure trip. Then it was just okay, but we were told renovations were underway. So when hubby and I planned a trip to visit family in Dec. we chose this since it was convenient and had the mini kitchens. We stayed 5 nights. The place is STILL undergoing reno, hardly any rooms were filled, and the one we had was way below average. The room above us had people in it for the last two nights of our stay and the noise was TERRIBLE!! The floors in our unit (#108) were filthy. The carpets made my feet/socks BLACK and there was visible dirt in the corners of the kitchen and bathroom floors. The wallpaper was torn and dirty, light switches were grubby and dirty, and the loveseat/sofa was dirty, tacky and full of stains. I re-washed all the dishes before we used them as I found the flatware sticky and greasy upon arrival. We had to call the manager to help get the closet door open. The bed was placed right up against the closet wall and the only way we could get the door open was to put the bed at an angle to barely open the door. This was POOR planning! The manager who was on duty when we checked in was excellent. He was helpful and friendly and was the only redeeming factor in our trip. We will not stay here again, even if reno is done.
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- Also Known As:
- Mainstay Hotel Hayward
- Mainstay Suites Hayward
- Mainstay Hayward