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“Convenient Location, Modern Decor” 4 of 5 stars
Review of SpringHill Suites Manhattan Beach - Hawthorne

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SpringHill Suites Manhattan Beach - Hawthorne
3.0 of 5 Hotel   |   14620 Aviation Boulevard, Hawthorne, CA 90250   |  
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Free Parking
Ranked #6 of 10 hotels in Hawthorne
Stafford, Virginia
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
“Convenient Location, Modern Decor”
4 of 5 stars Reviewed October 19, 2013

I stayed here one night and found the hotel to be clean, the staff friendly, and the rooms nicely apportioned. The decor is very modern, which is unusual in this area and doesn't quite give the "homey" feel in other hotels nearby. The rooms are suites that include a small kitchen (mini fridge, microwave, sink) and a separate sitting area from the bed. Because it is a relatively new hotel, most of the lights are set up with what appeared to be motion detection. Only problem I had with that is in the shower, I could never get the light to go on - whether I pushed the button or not, no light. Ultimately I showered using the residual light from the vanity area outside the bathroom. The hotel is very well insulated for noise - no issues hearing neighboring TV/talking, and when someone is in a room above you it is only a faint sound.

Room Tip: There are 5 floors to this hotel, so if you don't like the sound of people walking above you, as...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 25, 2013
Thank you for taking the time to write a review of your experience. We are glad that you found the hotel to be clean, well apportioned and the staff was friendly. Please accept our apologies for the problems with the light fixture in the bathroom. Your comments have been shared with the Engineering staff to ensure this item is addressed immediately. Thank you again for sharing your experience and for choosing Marriott for your hotel needs.
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267 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Jackson
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 17, 2013

Nice hotel with thin walls. Close to airport. Breakfast was ok but for me very limited. However, my husband was able to get full. Parking is a little stressed at night. Our first room toilet was having issues so we were moved. The second room we were moved in was not as nice as the first one. Rooms are big. Overall, nice hotel.

Room Tip: Higher floor has less street noise.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 25, 2013
Thank you for sharing comments about your stay at our property. We are glad that you were satisfied with your overall experience. Please accept our apologies for any inconvenience caused by having to move rooms during your stay. We look forward to the opportunity to serve you again in the future.
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Avon, Connecticut
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 17, 2013 via mobile

We have been traveling down the CA coast staying at moderately priced hotels based on Trip Advisor ratings and reviews and have had great results - until this hotel. Poor reception area people, offering practically no information. Ugly lobby, crummy saggy bed, ran out of coffee at breakfast and no one in sight to replace it - overall bad all around. Avoid this place - there are plenty of other choices!

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 25, 2013
Thank you for the review of your experience. Please accept our sincere apologies that you were not completely satisfied with your stay. Your comments about the lobby and beds in the guest room came as a surprise since we have recently renovated the guest rooms and lobby spaces. The mattresses and box springs were replaced within the past few months. In general, the feedback from these improvements that we have made as been very positive. We have shared your comments about reception and monitoring the supply of coffee at breakfast with the staff to ensure we make improvements to our services we provide. Thank you again for sharing your experience.
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Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2013

We were not at this hotel very long. Checked in later in the evening. Room was very spacious with a separate living room/kitchenette area that was nice. Best bathroom that we had on our whole trip. Sink was outside toilet area. Shower/toilet area was huge. Staff was friendly. Pool and hot tub were nice, hot tub was very hot. Breakfast area was very good size and a lot of options to suit everyone's hunger. Would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 18, 2013
Thank you for the positive review of your experience at the SpringHill Suites Manhattan Beach. We are glad that you were completely satisfied with the amenities at the property and the friendly staff. We look forward to serving you again on your future visits.
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Concord, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2013

If you need a place to rest and clean one this will do. Justin was very nice at the front desk. I have worked 10 years in hospitality and to be quite honest the front desk needs a little boost of knowing how to make people feel welcome. Some of the girls that worked during the day and evening - lacked looking up when people would walk in and greet them. Their computer screen I guess or whatever they did was more important. Not that they didn't answer questions or nice - they just lacked that extra something to make you feel welcomed. And those that know real hospitality know what I mean. In any case, upon my arrival two elevators only one worked. So if you are on top floor - you had a nice wait especially when housekeeping was working. Few days later it was "fixed" ... I experienced some weird moments after it was supposedly good to go. So, I don't know if that was tweaked and taken care of later or after my departure. Breakfast was decent, they lack variety. It's the same thing pretty much Monday - Friday and weekends they do bring out a waffle maker. It is in a convenient location - you have many stores restaurants to choose from. So, you are thankfully not STUCK eating their breakfast daily. Only thing that was filthy were the windows at the top floors - it was full of muck dirt etc outside and hard to see out. Housekeeping staff were friendly. Overall it was an OK place to stay though. I wouldn't put it at the top of my places to stay if ever in the area - but if I had no other choices I would stay here.

Room Tip: Request lower floors in case of elevator issues. Call ahead!
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 17, 2013
Dear Rafaela,

Thank you for the detailed review of your experience and for recognizing Justin at the Front Desk. As a hospitality professional, we appreciate your feedback on the interaction with the staff. It’s extremely important that we always stop what we are doing and look up from our computer screens while assisting our guests. We will use your feedback as a training opportunity to further reinforce these standards with our entire staff. Please accept our apologies for the challenge with the elevator. We are glad to hear that the issue was addressed and the car was returned to service during your stay. We will continue to monitor to make sure it’s in good working condition. We look forward to the opportunity to serve you again in the future.
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Palo Alto, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

We left an expensive electronic device in the room and didn't realize it until 48 hours later. When we called, they had "logged it", and fedex'd it back to us at home, another 48 hours later. We congratulate the management - you have a great, honest staff.

Room Tip: Next time I would ask for a high floor, to avoid early morning noise of breakfast traffic.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, General Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 17, 2013
Dear Janet,

Thanks for taking the time to recognize the efforts of our staff to return your lost item. We are glad that the lost and found process worked as it was designed and you were reunited with your valuable electronic device. Thank you again for sharing your experience.

Best regards,

Scott Hausknecht
General Manager
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Glen Allen
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013 credit card Amex Card Member Review

The hotel staff were very friendly and understandable. I arrived at the hotel few hours before the check-in time, and the staff was very friendly, and managed to get a room cleaned and made available to check-in within a hour of my arrival. The hotel was very clean and dont have anything to complain.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxhw, Manager at SpringHill Suites Manhattan Beach - Hawthorne, responded to this review, October 11, 2013
Thank you for sharing the positive comments about your visit to the SpringHill Suites Manhattan Beach. We are glad that we were able to accommodate your early check-in request and you found the staff friendly and the hotel clean. We look forward to the opportunity to serve you again on future stays. Thank you for choosing Marriott.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Manhattan Beach - Hawthorne

Address: 14620 Aviation Boulevard, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Manhattan Beach - Hawthorne 3*
Official Description (provided by the hotel):
The renovated SpringHill Suites hotel in Hawthorne, California offers stylish decor and thoughtful amenities set in an ideal location minutes from Manhattan Beach, Los Angeles and LAX Airport. The hotel near Manhattan Beach features a reimagined lobby with comfortable spaces, making it easy to hold impromptu meetings and connect with our free Wi-Fi. The Hawthorne, California hotel's spacious suites have also been enhanced to better meet your needs. New furniture, flat screen TVs, and bedding complement the suite's unexpected luxuries including a mini-fridge, wet bar and microwave. Airy beds with luxurious linens and piles of pillows make our hotel suites in Hawthorne feel like home. Enjoy our complimentary new, hot, and healthy breakfast with fresh choices for a customized start to your day. Choose from eggs with local salsa to oatmeal complete with a toppings bar for variety. Perfect family friendly hotel or great for wedding guest accommodations. Studio, one-, and two-bedroom suites will suit your needs. At SpringHill Suites, experience a refreshing all-suite hotel near Manhattan Beach, CA with style and space, beautifully priced. ... more   less 
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Also Known As:
Springhill Suites Manhattan Beach - Hawthorne Hotel Hawthorne
Springhill Suites Hawthorne

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