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“WHAT A GREAT HOTEL !!!!!!!” 5 of 5 stars
Review of Comfort Inn Cockatoo Near LAX Airport

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Comfort Inn Cockatoo Near LAX Airport
2.0 of 5 Hotel   |   11500 Acacia Avenue, Hawthorne, CA 90250   |  
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Choice Privileges Points
Ranked #3 of 10 Hotels in Hawthorne
Certificate of Excellence 2014
NEW MARKET ALABAMA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
50 helpful votes 50 helpful votes
“WHAT A GREAT HOTEL !!!!!!!”
5 of 5 stars Reviewed November 7, 2012

Clean room #315 with balcony. Huge room with kitchenette, work station and sofa. The bed was amazing and comfortable. The neighborhood for LA standards was great. There were people walking on streets, older ladies with purses and I saw nothing wrong. The price for LA was amazing, you will not find a better hotel than this. Front desk was very polite, breakfast was wonderful be sure to make yourself a waffle. There are not enough words to describe this property on how wonderful it was. Trust me when I say this " DO YOURSELF A FAVOR AND STAY HERE !!!!!!!" You will not be sorry.

Room Tip: Request room on third floor with balcony you will love it
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 16, 2012
Dear Andyfromnewmarket,
Thank you for staying with us and taking the time to review our hotel. We are so pleased that you found your accommodations comfortable and roomy and that you were able to enjoy our waffles in our hot breakfast buffet we have available in the mornings. We hope to see you again in the future!
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532 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Chile
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 6, 2012

The perfect choice to be in LA not spending much. We stayed 2 nights and the room was huge, very clean and cheap.
They have free wifi connection, free parking and breakfast included. All those very appreciated specially in LA zone.
Would defenetly stay here over again!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 16, 2012
Dear Superomi54,
Thank you for your nice review. We look forward to your next reservation.
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Roseville, Minnesota
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

In mid-Octoer, 2012, I brought a group of 21 staying for one night between flights. The free van from the airport was there within a half of an hour. Our rooms were large, clean, and were recently redecorated. The breakfast was great with homemade waffles, scrambled eggs, a saussage dish, cereals (hot and cold), pastries, juices, milk, and choice of hot beverages. My group was pleased. The Wall Street Journal at my door was also a very pleasant surprise.

Hawthorne, California is an older community that has gone through a good deal of transition over the past fifty years. Most of he members of my group walked over to El Torrito and had a great meal. In the morning, we visited a nearby shopping center for last-minute purchases. The location was very convenient even without an automobile. The staff was friendly and helpful throughout our stay.

In the morning the van delivered by group to the Bradley terminal - again a complementary service of the hotel.

The price was reasonable and we felt rested for the trans pacific crossing. Two thumbs up!.

Room Tip: All of our party's rooms were very good.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 16, 2012
Dear John503110,
Thank you so very much for your generous compliments! My staff and I truly appreciate the recognition. We work hard to make each and every guests stay a fantastic experience and one to remember. I am so happy to hear that we have been able to make your stay with us here at the Comfort Inn Cockatoo so enjoyable.
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Sarasota, Florida, United States
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed at this hotel for one night to catch an early flight out of LAX. Very good hotel, stayed in a King Bed room with kitchenette. Room was very clean and spacious. Interior, furniture were in good shape. Did not notice any bad smell or similar as mentioned in the other review. Staff was very courteous and helpful. Parking and the hotel itself are pretty secured, almost like a little fortress. My room was facing the swimming pool area and I had no noise from the busy street.The hotel itself is at a short Cul-de-sac and the junction is easy to miss. So pay attention to your GPS.if arriving by car.
Would definitely stay at this hotel again.

Room Tip: Facing to the pool area, upper floors
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 10, 2012
Dear ThomasD,
Thank you for your review. I am happy to hear of your satisfaction. We know you have a lot of options for lodging and we appreciate you choosing us.
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Savannah, Georgia
Top Contributor
207 reviews 207 reviews
25 hotel reviews
Reviews in 50 cities Reviews in 50 cities
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed November 2, 2012

This is a decent hotel in a safe area, but the rooms need some attention. The carpet and furniture were old and worn out. The room had a musty smell and the walls were really thin allowing us to take part in our neighbors conversation. The staff was really nice and the breakfast was pretty good for a hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 10, 2012
Dear JohnD, Thank you for your review of the hotel. While I am pleased you found the breakfast and service provided satisfactory, I am truly sorry if you experienced any inconvenience due to the room or accompanying amenities.

We strive exceedingly hard to ensure our rooms maintain the utmost level of functionality and cleanliness, so please know that your comments regarding the carpet and smell have been discussed with our housekeeping and maintenance teams to guarantee no guest will experience these issues in the future.
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Kelowna, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 1, 2012

We stayed here over night between flights at LAX. fairly prompt complementary airport shuttle pick up. Smooth check in. Room was large and clean. It may have been larger than a standard size but I don't know. We only booked a standard room. Mattress was comfortable. In fact my wife said it was the most comfortable mattress she had ever slept on. Lots to choose from at the complimentary breakfast. Shuttle back to the airport was booked and was there waiting at the time requested. This is a total non smoking hotel which is great for me. Excellent value and the room rate we got was a bargain. This will now be our hotel of choice when we have a layover in LA. We spent one night (Sunday night) and it was very quiet.

Room Tip: We had a corner room. We don't know whether it was a standard room or not. We booked a standard...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 10, 2012
Dear Ralph209,
Thank you for the all the kind and generous things you said about your stay and the hotel. Its such a good feeling when we are able to satisfy our guests and make their stay enjoyable. In addition to comfortable rooms and complimentary breakfast, please remember we also have a outdoor heated pool and free WiFi.
Thank you for your review and we are looking forward to your next reservation.
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Sandy, Utah
Top Contributor
283 reviews 283 reviews
177 hotel reviews
Reviews in 102 cities Reviews in 102 cities
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed October 30, 2012

I have stayed at this hotel before I fly out of LAX or when I first arrive. This time I had a meeting close to the airport and chose to stay at this hotel based on its location and prior experience. The desk clerk who checked me in had no personality and didn't explain certain important information. Also, the carpet in the room was dirty. The bottom of the shower was black from my feet. The hotel did have hardwired internet, the bed was great, and the shower was excellent. I just expected the excellent experience I've had in the past and was disappointed..

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review, November 10, 2012
pklerose
Thank you for your recent review. I understand that it is a necessity to extend a warm welcome to every guest and apologize that the normally welcoming attitude of our front desk was not evident and caused dissatisfaction with our hotel. It is our goal to exceed our guests expectations in service and accommodations, so it is with disappointment that I hear how we've fallen short of that goal. Your comments have been shared with my team so that the appropriate changes can be made for the comfort of our guests.
We hope you will visit us again soon.
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Additional Information about Comfort Inn Cockatoo Near LAX Airport

Address: 11500 Acacia Avenue, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Cockatoo Near LAX Airport 2*
Number of rooms: 87
Official Description (provided by the hotel):
The Comfort Inn® Cockatoo Near LAX Airport is four miles from Los Angeles International Airport and offers free airport shuttle service. This Hawthorne, CA hotel provides easy access to major freeways like the 405 and 105, and is minutes from a number of local points of interest. ... more   less 
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Also Known As:
Comfort Inn Cockatoo Hotel Hawthorne

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