Largely mixed reviews of this hotel, as the beginning of our stay was a shambolic experience. We had to change rooms 4 times due to location and cleanliness. There were balls of hair on the floor, blood/wine stains on the floor, stains on the bedding, damp towels. The cleaning staff spoke a limited amount of English and spent time on their phones whilst we were trying to converse with them.
However, on speaking to the manager, he promptly sorted this all out for us and assured us that within a couple of hours, everything would be sorted. He was right. We came back to a clean room and every day since it was clean.
The breakfast was very good, very large area and a large selection of hot and cold.
The Wi-Fi was very poor and very slow, lost connection continuously throughout the hotel.
Location was excellent, right by two main interstates!
Would definitely recommend this hotel provided the standard we received at the end is the standard from now on.
- Official Description (provided by the hotel):
- Our newly constructed 120 room hotel offers the fastest and most reliable free high speed Internet in the city! To help you stay fit our hotel features a 24 hour complimentary fitness center. Our state of the art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don’t worry; you can print directions to local attractions and your next boarding pass in our complimentary business center ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne