This Holiday Inn Express is like new and everything in it is clean and ALMOST everything works. It is located about 10 minutes drive from LAX and the neighborhood is not the best, but we had no problems and didn't feel scared at anytime. They have a complimentary shuttle service 24 hrs a day. The room was huge and beds were super clean, super comfortable. I am not a fan of the Holiday Inn complimentary breakfasts, but it was a good breakfast....clean and well replenished. They offer free Parking, Pool and Jacuzzi..
Service was courteous but the hotel is a BUSY hotel with high occupancy. The WiFi sucked. It would disconnect every 90 seconds (not exaggerating). I called the front office and the front office attendant (a Latina gentleman) asked me: "It keep disconnecting?: I said yeah. After a one minute pause, Signor Wireless recommended I connect to whichever network had the strongest signal. Wow, Why didn't I think of that? I thanked him and hung up partly smiling partly angry. That was an insult to my intelligence: I am on the 4th floor, there is a separate network for each floor and the 4th floor network always had the strongest signal. Despite that: I had already tried the other networks of the hotel including their wired internet access at their desk. It had the same problem. The next day I paid to have my cellphone upgraded and use the tethering service from AT^T, This was the only let down.
Alicia provided us with EXCELLENT housekeeping. Spotless room. Thank you. Aria was kind at front office. Thank you.
- Official Description (provided by the hotel):
- Our newly constructed 120 room hotel offers the fastest and most reliable free high speed Internet in the city! To help you stay fit our hotel features a 24 hour complimentary fitness center. Our state of the art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don’t worry; you can print directions to local attractions and your next boarding pass in our complimentary business center ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne