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“Unexpectedly Good Choice” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne
2.5 of 5 Hotel   |   11436 Hawthorne Blvd, Hawthorne, CA 90250   |  
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Ranked #4 of 10 hotels in Hawthorne
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Unexpectedly Good Choice”
4 of 5 stars Reviewed November 21, 2012

With only 2 nites in LA before driving up to SFO, we made a quick choice because of its location near airport, reasonable price and the only few hotels with complimentary parking. Turned out to be a surprising good stay for a 4-star category, partly due to room upgrade from priority club membership. Wifi is reliable and the free parking gave you a peace of mind and hassle each time you come in and out. Breakfast is average although could be better. There is a laundry room - ran over to the candlewood suite opposite bldg to break a couple of dollars into dimes, only to find out that they were under the same owner.
We drove most of the time, ironically at time of our departure realised that there is a metro station about 100m away, although not quite sure about the security of the surrounding areas after dark as it is not in the bustling part of the town.
Will certainly come back again next time in LA.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review, November 27, 2012
I appreciate you taking the time review our hotel and I thank you for your kind comments about our staff and amenities. I am so glad that you enjoyed your stay with and we look forward to seeing you the next time you are passing through.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Ramon, California, United States
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 20, 2012

I would probably give this a 3.5 rating. Better than average but not quite very good.

The hotel is a mix of good and bad however for the price you are not going to get a 5-Star hotel. The breakfast is still good and the rooms are very spacious. However, there was significant internet troubles with the in-room wifi. The signal kept dropping and had to reconnect may times until I finally used a ethernet cable. Also the water pressure in the shower was weak at best. The bathroom itself is nice sized.

Overall for the money it is hard to beat, I just wish a few of these minor issues which can effect a stay were better addressed.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review, November 27, 2012
Dear Roy,

We value your comments and are thankful you took the time to express your experience at the Holiday Inn Express - LAX Hawthorne. I will address your concerns with my department managers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2012

Has been my hotel every time in LA and is a hotel with comfortable and clean rooms and great and helpful staff.

I stayed in as i entered LA and as I checked out next day to travel to Palm desert, I noticed half way that I did not have my iPhone on me. The staff kept it safe and returned to me when I checked in again later in the week without prompting neatly kept in a sealed envelope.

Though the breakfast here was good and served my purpose. To break the monotony of a continental buffet, you will find a lot of places around within walking distance for breakfast and dinner.

15 min away from the LAX Airport, the helpful hotel shuttle picks you up from the LAX Airport and drops you back if you give them prior notice ( In our case, we called after landing at LAX and they were kind enough to be come in on call in about 20 min).

Recommend this hotel for both tourists as well as businessmen.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review, November 20, 2012
I am very happy that you had a good experience in our hotel. Thank you for writing this review and being loyal to our hotel. As you mentioned Holiday inn Express - LAX Hawthorne is a short drive from LAX and provides complimentary shuttle service to all the guests. Please remember that for airport pick, you need to call hotel when you arrived at the arrival terminal.
We are looking forward to your next visit.
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Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 10, 2012

It was my 4th stay at this hotel.
I have stayed also in the candlewood suite next door which is good too. I prefer the Holiday Inn as the breakfast is included.
As I am here to work free wifi is the most important when I decide to book a hotel. The Holiday Inn has it, but attention : not all rooms get the same wifi quality. I found out that the rooms at the end of the corridors are the best for that.
the 2 last time I was there I had to change room to get a better wifi connection. The staff is always nice, polite and accommodating.
The breakfast is better with the time. Hot items vary every day. Everything is good exept the bacon. Otherwise good variety.
I will be back for sure

stayed there 4 nights, room 236

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 6, 2012

Clean rooms, good service, silent place compared to los angeles. Close to los angeles, depending traffic. Complimentary Breakfast included. Awesome cynamon rolls. Complimentary parking. Good place to stay in family. You will need rent a car. Nothing to do in walk distance.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chile
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2012

We were just staying for one night in LA and had our own car so being not close to everthing wasnt important to us. The rooms are huge, the bathroom as well. Everthing was clean and updated.
The women in the lobby were very helpful and let us do an early check inn even though the hotel was packed.
We tried to book another two nights a week later, but the prices had gone up.
Would stay here again if being in LA

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 1, 2012

This hotel is very new and clean, and is a good catch in the airport area, for business trips or just to arrive in the city after long distance flights and before moving further.

It's not super close to the airport, but still close enough. Parking is free, in a parking structure right next to the hotel.

The breakfast was good, but not extraordinary. Variety was sufficient, but the breakfast room was just too crowded and also the buffet area was rather short, which caused long lines and therefore only few tables being available. When we got back to our table after making the line to refill juice & coffee, the maid had already took the rest of our food and cleaned the table.

Overall though, it's a standard airport hotel and a good value.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

Address: 11436 Hawthorne Blvd, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 hotels in Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne 2.5*
Official Description (provided by the hotel):
Our newly constructed 120 room hotel offers the fastest and most reliable free high speed Internet in the city! To help you stay fit our hotel features a 24 hour complimentary fitness center. Our state of the art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don’t worry; you can print directions to local attractions and your next boarding pass in our complimentary business center ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne

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