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“a good night's sleep!” 3 of 5 stars
Review of Sequoia Inn

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Sequoia Inn
1655 Mall Dr., Hanford, CA 93230   |  
Hotel amenities
Ranked #3 of 8 Hotels in Hanford
Pasadena, California
1 review
1 helpful vote 1 helpful vote
“a good night's sleep!”
3 of 5 stars Reviewed April 30, 2012

We chose this hotel for it's proximity to our event and the price. The room was clean, we heard very little noise, the bed and pillows were comfortable, the air conditioning worked great--we were very satisfied. It's not a 5 star hotel, nor does it pretend to be. They have a nice continental breakfast.

The only think we missed was wi-fi in our hotel room, although it was available in the lobby/breakfast area.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Scottsdale, Arizona
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 17, 2012

When I made the reservation I was certain to explain that we needed a King bed and a sofa sleeper for two children. They quoted $89 per night. Expensive for Hanford but perhaps worth it. First problem was when we checked in I asked about the sofa sleeper just to be sure. They said there was no sofa bed in the room and would I like a room with two queens. I said no I wanted what I had reserved, a king with a sofa sleeper for two. They then suggested the executive suite with a king in one room and a sofa in the other. I said that would be great and how much did that cost. They said $119 per night (with the AAA discount). So we bit the bullet and went up to our room. Unfortunately, the second problem was it wasn't a sofa sleeper for two, it was a single. So we still didn't have beds for four. So we called down to the desk and they offered to send up a roll-away, for an additional $6 per night. Now we were up to $126 per night or $70 more than I thought we were going to pay for our two-night stay. Oh well, what choice did we have?
The good news - the room was clean, the beds were comfortable. Pillows were good. They need a hook in the bathroom. There should be a law that all hotel bathrooms come with a hook for hanging garments. The only alternatives are the floor or the toilet - ewww.
The breakfast was ok. Not great but not bad. Front desk staff was hard to find. Often they were away from the desk in a back office.
Two common complaints about Hanford - the train wakes you up all night and the water smells. I didn't experience either of these issues at the Sequoia. Room was relatively quiet and the water didn't smell.
If we ever have to return to Hanford we will probably stay there again.

Room Tip: Train tracks are on the east side. Rooms on the west are quieter. Make sure you have enough beds for...
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  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing to stay with us here at Sequoia Inn during your recent visit to Hanford!

I do apologize for the issues you were faced during your stay with us. Please note we do not have a King room with a sofa sleeper and the only rooms that do have sofa sleepers are the Suites. Since you had checked in the staff was getting to know the new product that was installed a week before your stay with us. However, it is unacceptable that you had to go through a difficult experience to accommodate you and your loved ones.

Please note I have spoke to the staff in regards to your review and coached them on the new product we have in our rooms so we do not repeat what you had experienced with us. Also, thank you for your recommendation on the hook in the bathrooms as we are looking into them and will have something in place soon.

Again, I do apologize for the troubles you were faced with and rest assured that all your feedback is valued and is appreciated.

Thank you again for your review and hope to see you again.

Have a wonderful day,

Leighanna Staley
Sequoia Inn Hotel Manager
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Brisbane, Australia
Top Contributor
90 reviews 90 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 17, 2011

The best thing the hotel has going for it is the location. It is near the Hanford Mall, restaurants, Wal-Mart and Target. It probably has the best location of all the Hanford motels.
The rooms were clean with microwave and mini fridge. The furniture have seen better days. Much of it was worn from use and age, but did the job. The bedspreads were worn and faded out with a few holes, they need to be replaced. The pillows are useless, The Sequoia Inn needs to invest in restocking all the pillows. They were flat with no life left in them, just another outdated item.
The staff was friendly, but I really didn't have much contact with them. If you needed anything they were very prompt. This is one area I can't fault.
The breakfast was ample enough. Standard pasteries, fruit, toast, coffee and juice. Clean eating area.
Overall this hotel is okay. It is clean, which is probably most important. Just a few things changed and it could really by a good hotel. If staying in Hanford there aren't alot of choices. This just might be your best bet.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing to stay with us here at Sequoia Inn during your past visit to Hanford!

I do apologize for the poor quality room you had to experience during your stay with us and not being able to get a comfortable sleep with the pillows. However, since your past stay here, Sequoia Inn has hit the “Re-set button” and we have been through a refurbishment the last week of December 2011. So, when you stay with us again we will have flat screen TVS, new furniture, new linens, new Serta pillow top mattress, and new fluffy pillows in every room.

Again, thank you for your past stay with us here at Sequoia Inn and thank you for taking the time to write a review. We hope to see you again so you can experience our newly refurbished rooms.

Have a wonderful day,

Leighanna Staley
Sequoia Inn Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merced, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed November 14, 2011

Place looked nice and clean. Staff was attentive to our needs. Our biggest comment was the bed mattresses were not up to par, Old or not of suffecient quality for the frequency of use they get. Breakfast good.

Room Tip: We needed walk in shower for handicap so had room on first floor. Interior coridors were nice, clos...
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing to stay with us here at Sequoia Inn during your past visit to Hanford!

I do apologize for the poor quality of the bed you had to experience during your stay with us. However, since your past stay here, Sequoia Inn has hit the “Re-set button” and we have been through a refurbishment in December 2011. So, when you stay with us again we will have flat screen TVS, new furniture, new linens, and new Serta pillow top mattresses in all rooms to guarantee a more peaceful nights rest.

Again, thank you for your past stay with us here at Sequoia Inn and thank you for taking the time to write a review. We hope to see you again so you can experience our newly refurbished rooms.

Have a wonderful day,

Leighanna Staley
Sequoia Inn Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2011 via mobile

The staff were very helpful and friendly and the lobby was very nice..we had a dog with us and there was no extra charge for her!room was nice and had a coffee maker,fridge and microwave.perfect!everything was clean well kept.only slight downside was the room we were in had a very faint pee odor but it didn't bother us too much.after all,it's a pet friendly hotel and they do take very good care of the premises.we had to check out at 4 am to catch our flight and the guy at the front desk was very prompt and polite.we had an excellent stay and the fact that the mall and restaurants are right across the street makes this hotel by far the best value for money we've ever stayed at.a gem in Hanford!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing to stay with us here at Sequoia Inn during your past visit to Hanford! We are delighted to know that you enjoy your stay with us. We thank you and your furry friend for making Sequoia Inn your place to stay in Hanford.

I do apologize for the odor you were faced with during your past stay, but since your stay we have deep cleaned the entire hotel and we continue to incorporate the highest standards for our guests.

Please note that since your last stay with us Sequoia Inn has hit the “Re-set button” and we have been through a refurbishment in December 2011. So, when you stay with us again we will have flat screen TVS, new furniture, new beds, new linens, and much more.

Again, thank you for choosing Sequoia Inn and thank you for taking the time to write a review.

We look forward to seeing you again soon!

All the best,

Leighanna Staley
Sequoia Inn Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wenatchee, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 10, 2011

We took another trip down to Los Angeles this year and stopped by to see my sister in Hanford again. We had stayed at The Sequoia Inn once before and loved it, so we did not hesitate to stay here again.


We arrived at about 7pm or 8pm and the hotel was packed. There were many people and kids out in the pool and just randomly walking around. I asked the girl at check-in about a room and she told me there was no vacancy. It was our fault for not calling ahead with a reservation, but we just never thought this place would have no rooms, being in such a small town. Anyway, she told me about a suite she had, but it was $20 extra. Seeing as how I really had no other choice, and how much we liked the hotel the time around, we went for it. As it turns out, they gave us a handicapped "corner" suite, which is right by the vending machines and ice box, which made the room a little smaller and awkwardly shaped. They gave it to us for the normal room rate though, so I was very pleased.

The very first thing I noticed was that the elevator looked pretty outdated. I had not used the elevator the last time since we had a first floor room. It smelled a little funny, and there were towels laying on the floor (I'm guessing some kid dropped it after being in the pool). When we got to our room, we noticed it must have been a room that was hardly ever rented out. There was a bit of dust throughout the entire room. The furniture was a little worn out, but it wasn't bad enough to really bother us. Despite the minimal amount of dust, the room was clean. The "living room" area has a mini fridge and TV (which did not work), and a small sink and table with chairs. The suite was indeed very awkwardly shaped, but all we really cared about was resting after a long drive. I was very surprised to have a nice peaceful and quiet night's sleep. I figured there would surely be tons of noise coming from everywhere, but we didn't hear a thing. Whether the people in the hotel magically became very quiet, or the walls are very thick, I don't know.. but I enjoyed it. The room's WiFi worked very well and we did not have any problems.

We'll probably stay here next time we're in town, but we would absolutely love to see management update the furniture in the rooms and maybe update the very old TVs as well. Bottom line is, there aren't very many choices in town so this hotel is probably going to be the best value overall in Hanford. They also accepts pets with absolutely no fees or deposits of any kind. I would definitely recommend this hotel to pet owners.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing Sequoia Inn again for your trip back to Hanford. As I replied to your past review we have updated all the furniture and TVS since your past stays and thank you for continuous feedback as it is much appreciated!

I do apologize for the cleanliness issues you had faced during your stay, but note that our team has went through rigorous trainings and now have new management to ensure the upmost highest standards for our guests. Also, since we have been through refurbishment all appliances in the room are fully functioning and you will not face a problem with them.

Again, thank you for continuing to choose Sequoia Inn as your home away from home and recommending us.

All the best,

Leighanna Staley
Sequoia Inn Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reseda, california
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2011

I've stayed here several times when I've come to Hanford for the dog shows. I found it clean, safe, friendly and there is a brand new mall across the street with shops and restaurants.
They even offer a cold breakfast (including hard boiled eggs). They are dog friendly, without an additional fee for the dog. I hope people that stay there for the shows will continue to clean up and keep the place clean so that we can all be welcome. This is a very nice place to stay and the Fairgrounds are just a few exits down the Freeway.

  • Stayed February 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SequoiaInnManager, General Manager at Sequoia Inn, responded to this review, March 3, 2012
Thank you for choosing Sequoia Inn as you home away from home during your past visit to Hanford! We are delighted to know that you enjoy your stay with us. We thank you and your furry friend for making Sequoia Inn your place to stay in Hanford and we will always we pet friendly as they are our guests too.

Please note that since your last stay with us Sequoia Inn has hit the “Re-set button” and we have been through a refurbishment in December 2011. So, when you stay with us again we will have flat screen TVS, new furniture, new beds, new linens, and much more.

Again, thank you for choosing Sequoia Inn as your home away from home and thank you for taking the time to write a review.

We look forward to seeing you again soon!

All the best,

Leighanna Staley
Sequoia Inn Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sequoia Inn

Address: 1655 Mall Dr., Hanford, CA 93230
Location: United States > California > Hanford
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Hanford
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Santa Rosa Rancheria proudly offers the NEWLY RENOVATED Sequoia Inn in Hanford, an attractive, affordable hotel. Our Sequoia Inn now has a charming interior decor, flat screen TVS, new beds, new linens, new furniture and much more. It includes special features such as the exercise room and outdoor swimming pool and hot tub, guest laundry, complimentary continental breakfast, and free parking. ... more   less 
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Also Known As:
The Sequoia Hotel Hanford
Sequoia Hotel Hanford

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