I am very lucky enough to get to travel and stay in some amazing properties across the globe. We arrived on Thursday and stayed for three nights in one of the cottage suites (which I thought was a little sparsely furnished and tired). The personal fire pit was a cool feature. The hotel property is peaceful, scenic and convenient with an easy drive from either San Jose or San Francisco airports. First impressions say "we have arrived at a 'Ritz Carlton' ". The first impressions didn't last long. If you've ever stayed at a RC, you know there is a certain expectation for level of service. It fell a little short here, especially in the food service department. We had dinner on property the first evening. It was fair, not great. The following morning we made our way to breakfast and were seated in the dining room. Three separate staff and 10min later we finally received coffee and water. The service didn't get any better. If I was at Denny's or Mimi's Cafe I wouldn't care so much. But if you are asking me to spend $70 on a waffle and omelet in the Ritz Carlton, your damn right I expect better service! So, all in all it's a lovely property. It appears to be great for golfers (which I am not). We may have just hit a blip on the radar with the service we received. It certainly wouldn't stop me from returning or recommending this hotel.