We stayed at the hotel one night for a special birthday occasion. The good is that the rooms are spacious, the wifi is free, and the front desk staff seem attentive, responsive, and welcoming. After checking out, I left with the feeling that the place is struggling on many accounts. The decor is confused..is is ocean side or victorian. (sailboats on ball, more victorian furnishings down below except for the glass coffee table with seashells below. Is it arts and crafts...mirrors decorated with buttons.
Unfortunately there were disappointments. Although the wifi is free, it kept dropping connection and I heard other guests talking to the front desk about this also. No fan in the bathroom? Double shower conditioner samples, but no shampoo. For Sunday brunch, wait staff was very insistent we not sit down until the hours listed, but then all of the food was not set out yet either when the time arrived.
Beds are comfortable and the view was nice. Confusion about the bill afterwards with charges not dropping off after calling about an overcharge. Again, while friendly, they seem to be struggling and things just seemed a little off.