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“Nice for business and pleasure” 4 of 5 stars
Review of Courtyard Los Angeles Hacienda Heights/Orange County

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Courtyard Los Angeles Hacienda Heights/Orange County
3.0 of 5 Hotel   |   1905 S Azusa Avenue, Hacienda Heights, CA 91745   |  
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Free Wifi & Bonus Points
Portland, Oregon
Top Contributor
67 reviews 67 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
“Nice for business and pleasure”
4 of 5 stars Reviewed April 6, 2014

I enjoyed staying in this hotel. The staff is nice, the hotel room is quiet, clean and well kept, and the bed is very comfortable. It's located close to some really tasty Asian restaurants. Would definitely stay here again if I'm in the area.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review, April 8, 2014
Hello,

Thank you for taking the time to submit a review. I am delighted to hear that your experience was pleasant and comfortable. Everything we do is aimed at providing you with an excellent hotel experience. Our hotel is centrally located to many fabulous authentic Asian restaurants that are delicious; I hope you were able to indulge. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Yours in Hospitality,
Maritza Mejia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    19
    33
    13
    2
    2
See reviews for
16
4
5
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Deep River, Connecticut
Top Contributor
93 reviews 93 reviews
37 hotel reviews
Reviews in 48 cities Reviews in 48 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 4, 2014 via mobile

This hotel is located up on a hill with a beautiful view of the mountains. The location seems very safe, and is very close to a large park. There are many Chinese and Japanese restaurants nearby.

The hotel is clean and modern. The beds are very comfortable, and there's a nice desk for working. The fitness center room is small, but the equipment looked new. There's a beautiful pool outside in a courtyard.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review, April 8, 2014
Hello,

Thank you for taking the time to submit a review. I am delighted to hear that your experience was enjoyable and productive. Our hotel is centrally located to many fabulous authentic Chinese and Japanese restaurants that are delicious; I hope you were able to indulge. We look forward to your return in the near future and appreciate the positive feedback.

Yours in Hospitality,
Maritza Mejia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 12, 2014

I loved staying here. The place is nicely appointed, clean, quiet and safe. I would stay here again.I loved staying here. The place is nicely appointed, clean, quiet and safe. I would stay here again. nice

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review, March 13, 2014
Hello Mathew,

Thank you for taking the time to complete a review on TripAdvisor. We are delighted that your stay with the Courtyard Hacienda Heights was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I did notice that you rated us with very high marks in all of the key metrics however, did notice that on the Overall rating you marked us low; was there a specific area of concern that you would like to share with me, my team and I would be much grateful to hear more from you. We truly appreciate you sharing your thoughts and we look forward to welcoming you back in the near future. If I may be of further assistance please do not hesitate to contact me directly.
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2014

Stayed here for a a little R & R in LA and visiting my relatives and friends. I had a wonderful time. The staff gave me a room with a good view of the pool. Hassle free check in and check out. I will definitely stay here again!

Room Tip: Choose the room with view of the pool
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review, March 13, 2014
Hello,

Thank you for taking the time to complete a review on Tripadvisor. We are delighted that your stay with the Courtyard Hacienda Heights was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 29, 2014

This is your typical Courtyard Marriott. However, the room was very clean, comfortable bed and very friendly front desk staff. Very minimal street noise, location is very safe. There are many great Chinese/oriental restaurants around. I was very pleased with this hotel after beating horrendous LA traffic.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review, January 30, 2014
Thank you very much for taking the time to comment on our hotel. We are delighted that your stay with the Courtyard Hacienda Heights was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

I hope you got time to enjoy some fabulous authentic Asian food, which I personally love!

Warm Regards,
Maritza Mejia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Diamond Bar, California
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 6, 2013

I love this hotel, been staying here more than 5 times for work,
it is conveniently located on Azusa Ave., with 2 minutes walking to the most famous bakery - 85'C Cafe (great place for breakfast, with all kinds of fresh breads) and lots of restaurants, stores; about 10-15 minutes walk to Macy's, 24 fitness, Marshals, Starbucks Coffee and many other stores. there are lots of Great Chinese Restaurants around.
they also have a outdoor swimming pool, and a business center with about 4 PCs where you can print your flight ticket receipt and search for driving directions.
if you are here in LA for sightseeing, it is a little far from Hollywood and Disney land, i would say, about 45 minutes to 1 hour without traffic maybe ,,,,

Room Tip: square layout, it is a little far to walk to the rooms on the other side of the complex opposite fro...
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 20, 2013

The beds are the best, the pillows are not very good. No free breakfast, exercise room is limited. The TV in the lobby is great, to bad the ones in the room are not as good(selection of channels). The food at the bar is $$$ compared to what can be had just a short drive away. The room was kept very clean while we were there.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

Address: 1905 S Azusa Avenue, Hacienda Heights, CA 91745
Location: United States > California > Hacienda Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hacienda Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Hacienda Heights/Orange County 3*
Number of rooms: 150
Official Description (provided by the hotel):
Our Courtyard Hacienda Heights, California Hotel is conveniently situated near the City of Industry, La Puente and Whittier. Offering a state-of-the-art lobby, this City of Industry hotel in Hacienda Heights features flexible work spaces, complimentary Wi-Fi throughout and the exclusive GoBoard(R) technology, which keeps you up to date on local area information. The highlight of our new lobby is The Bistro-Eat. Drink. Connect.(R), where guests can sit and enjoy a full meal with cocktails in the evening, or grab something light to go. Also ideal for breakfast meetings or happy hour. Visitors to our Hacienda Heights hotel near La Puente, CA can also refresh with a dip in our outdoor pool and enjoy a brisk workout in the fitness center. Whether in town visiting Disneyland or traveling for business in the LA Industrial Core, we put you in the middle of the action. During your stay at our City of Industry hotel, don't miss the Hsi Lai Temple, one of the largest Buddhist temples in the Western Hemisphere, or the Industry Hills Expo Center and Auto Club Speedway. As one of the hotels near Mt. San Antonio College, Cal Poly Pomona, and Pomona Fairplex it is also ideal. ... more   less 
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Also Known As:
Courtyard Los Angeles Hacienda Heights/Orange County Hotel Hacienda Heights
Courtyard Hacienda Heights
Hacienda Heights Courtyard
Hacienda Heights Marriott

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