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“Good hotel in an interesting town” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley

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Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley
2.5 of 5 Hotel   |   121 Bank Street, Grass Valley, CA 95945   |  
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Ranked #3 of 10 Hotels in Grass Valley
Oxfordshire
Top Contributor
81 reviews 81 reviews
33 hotel reviews
Reviews in 48 cities Reviews in 48 cities
45 helpful votes 45 helpful votes
“Good hotel in an interesting town”
4 of 5 stars Reviewed March 6, 2013

Nice hotel, easy to find. Clean, with excellent service. Shower was not very powerful. Excellent wifi, and very happy with service and staff. We were offered 2 drinks for the evening, but the choice of drinks is extremely limited - a joke actually. And the standard HI Express breakfast is not good, and really does not deserve to be described as hot breakfast.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSAlan, Owner at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review, April 30, 2013
Thanks for the great reveiw. We, staff, owners, all of us, take great pride in our property and love feedback, positive or otherwise, because it makes us get better every day.
The next time you visit Grass Valley and Nevada City, and I hope it's soon, feel comfortable calling our GM directly, Sean Gilleran, he's been working withy us for over 35 years. As a matter of fact all of our department heads have been with us since we opened Gold Miners Inn six years ago. So we all take guest comments seriously. Thanks for taking the time out of your busy schedule to, of course, stay with us and then to give us your thoughts on your stay. Please come back soon!
Michael Bullis
President
Destination Properties LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
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    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
South Hadley
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 8, 2013

This is a typical Holiday Inn. Clean, comfortable, good service and a typical breakfast buffet included. What is exceptional is the location. You just step out the door and around the corner to downtown Grass Valley, which is a quaint mining town with tons of shops geared to tourists. One tip: we stayed overnight on Sunday of Labor Day weekend, and on Monday, very few shops were open, which was disappointing.
I'd highly recommend the Holiday Inn if you are staying in Grass Valley.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSAlan, Owner at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review, April 30, 2013
Thanks for taking the time to tell us about your stay with us in Grass Valley and Nevada City. We take all guest comments seriously, as we take great pride in our property and staff. All guest comments make us strive to get better so thank you, especially for the really great evaluation. So, come back soon and always let us know how we've done, especially even if we've slipped up somehow. Most importantly, let us know while you're there so we can correct a problem, no matter the size, immediately. You are very important to us. Thanks again.
Michael Bullis
President
Destination Properties LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Top Contributor
97 reviews 97 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 9, 2012

Yes, it is just off of the freeway but there are lots of places in walking distance and most rooms won't hear any traffic. Free drinks between 5-7 with cookies and other snacks, free breakfast in the morning (although it is a fairly low quality)...Plenty of places to walk for lunch or dinner near the hotel and overall a great stay for business.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 4, 2012

At the check-in I asked for a quiet room and got one facing the Hwy!! It was noisy so I asked to move.
When we were checking out the next morning the girl at the front desk was so rude to us that I was shocked! It really upset me. I also saw her being rude to another guest. People like that should not work in hospitality industry. I considered making a complaint but all I wanted was to leave the hotel.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review, December 16, 2012
Dear rain040,

Thank you for the review of our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I apologize for the shortcomings you experienced during your stay and regret you were not satisfied with the service you received from our staff. I have taken note of your comments and we will address these points to improve the quality and service that we offer to all of our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

Just off the Hwy, but no traffic noise! Free drinks between 5-7 pm, free breakfast, good rooms, helpful staff and fantastically located in old Grass Valley. This hotel is perfect for an overnight stay as its walking distance from great little cares, restaurants and bars. Grass Valley is a lovely historic town and is well worth a short stay. I only wish I could return to explore the town again.

Stayed November 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, CA
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 18, 2012

I'm glad that I booked a stay at the Gold Miners Inn. It was in the middle of everything! Shops and restaurants were within walking distance. Our room was big and comfortable. We were facing a side street, but we heard no noise. We also enjoyed the complimentary Happy Hour beverages and the complimentary breakfast. Moreover,the staff was friendly, and we had no problems with check-in. I will definitely go back to the hotel next time I visit Grass Valley.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grass Valley, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 30, 2012

We've stayed here a number of times are always pleased. The facility provides a morning buffet which is both convenient and cost effective (included in price of room). Located in close proximity to HWY 49, you have easy access in both directions. Front desk staff is always eager and willing to help with your requests. This is our hotel of choice in Grass Valley.

Room Tip: Try the restaurant located next door in the Victorian House. It's really good (Italian).
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley

Address: 121 Bank Street, Grass Valley, CA 95945
Phone Number:
Location: United States > California > Grass Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Grass Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel In Grass Valley, CaliforniaOur hotel in Grass Valley, California offers premium amenities and the comfort of home for traveling families and business travelers alike.History seems to seep from the sidewalk cracks and through the windows in this Northern California town. Here, visitors can view the historic Empire Mine State Park or the North Power House and learn the facts behind the California gold rush. The Grass Valley community is dotted with local wineries that feature award-winning wines; and in the downtown area, near our choice Grass Valley hotel, tasting rooms abound. Our lodging in Grass Valley is also in close proximity to the Foothill Theatre Company, Scotts Flat Lake and many California Gold Country attractions.Our Grass Valley hotel is conveniently located near several Grass Valley companies such as Nvision, Serra Corporation and Litton Engineering Labs. We are proud to provide free high-speed, wireless Internet throughout our hotel in Grass Valley, CA. For business travelers, we have four meeting rooms on the hotel property, copy, mail and fax services, audio-visual equipment and a business center.During your Grass Valley vacation, you can unwind in the fitness center or enjoy our complimentary hot breakfast bar and on-site deli. We hope you call and enjoy our excellent hotel rates in Grass Valley, CA. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Gold Miners Inn-Grass Valley
Holiday Inn Grass Valley
Grass Valley Holiday Inn

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