To start this off... we must mention Theresa and Chris at the front desk. Both were amazing and they were the definition of GUEST service. Hard to find good employees these days that truly care about your experience, and we believe they do. With that said, do not expect the 4 Seasons. This is an old historic hotel with creaks and that wonderful musty smell. The staff do everything they can to provide a clean room. Being management of a hotel ourselves, we are probably a bit more picky than the normal traveller. We were very impressed with the level or service. There was live music nightly in the bar. We had read a few reviews of it being very noisy, but surprisingly we could not hear any of it from our room. One of the nights the owner of the hotel himself played with another member of The Regulators and we were blown away. (Even bought a CD) If you ever travel to Grass Valley make sure to check out the Holbrooke Hotel and Ian & Steve from The Regulators. They had a nice breakfast in the morning but watch out for the waffle maker.... Or just ask Chris for help. :)
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- Also Known As:
- Holbrooke Hotel Grass Valley