The reason I rated this a 3 and used rude in the title is when I first booked the room I reserved a terrace king room and from what the picture showed was a upstairs balcony. After checking in, which seem like the person was a little disoriented and almost looked like it was her first day, the room was on the bottom floor and REALLY tiny. I went back to the lobby to discuss what I booked etc. and I was moved to what I originally booked and no problem after that. Then when I was checking out the same person from the first day and another person were going to charge me the rate of $250 a night instead of $109 which was never mention to me on the first day. They also seem to put the blame on me for the whole thing. It went on like this for about 20 minutes and the staff seemed to get more annoyed with me and was not professional about any of it. If it wasn't for the fabulous room I would of rated this a 1.
Besides that the room was HUGE!!! It had a upstairs sitting area with a fridge, microwave, sink, table, second bathroom and a fold out couch. Being 6'1 it was a little difficult getting to the sink etc. due to the low ceiling. The bottom floor had a king size bed, huge TV (with only about 5 channels), fireplace and a dual sink in the bathroom. The balcony was also a great size with plenty of metal chairs and table with a view of the forest etc.
The grounds had a golf course ($10 charge for the entire stay), basketball and tennis court, Badminton court, indoor and outdoor seating. The location was about in the middle between the town of Graeagle and Portola and about an hour from Reno, NV.
If it wasn't for the horrible staff the Chalet View Lodge is a great place for everybody to enjoy time in the mountains.
- Official Description (provided by the hotel):
- Chalet View Lodge, an exquisitely designed luxury hotel, makes your visit to the pristine golf country of the Mohawk Valley an experience to remember. ... more less
- Reservation Options:
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- Also Known As:
- Chalet View Hotel Graeagle
- Chalet View Graeagle