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“Very nice” 4 of 5 stars
Review of BEST WESTERN PLUS South Coast Inn

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BEST WESTERN PLUS South Coast Inn
2.5 of 5 Hotel   |   5620 Calle Real, Goleta, CA 93117   |  
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Ranked #3 of 10 Hotels in Goleta
Bedford, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Very nice”
4 of 5 stars Reviewed July 9, 2014

We stopped here on the first night of our US roadtrip so were exhausted after a very long flight from the UK and the drive out of LA. We were only here one night so did not get time to use the pool but it looked lovely as did the gardens. The breakfast was good, the staff friendly, the room clean and the bed comfortable and we would certainly return.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, July 14, 2014
Dear Guest,
We are so glad that you made us part of your road trip vacation. It makes us happy to know that we made a good impression and we hope to have you back again.

Thank you,

Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    133
    161
    50
    6
    5
See reviews for
150
83
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I choose this hotel because I was attending the Santa Barbara wine festival This hotel was Very attractive gardens , clean, large comfortable clean room. Bed was Extremely comfortable… So much so that I made a point to find out what make it was.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, July 14, 2014
Dear Guest,
We are so happy that you enjoyed your stay, and had a great night sleep on our mattresses. They are the Serta Presidential Pillow top and we get quite a lot of compliments on them. We hope that you can stay with us again the next time you are in the area.

Sincerely,

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, CA, United States
1 review
3 of 5 stars Reviewed July 8, 2014

This three star review reflects that this is just exactly the place we needed to find without breaking the bank. Everything was very clean and well maintained (although like many BWs, a refurbished older property). Staff is courteous and even though the place was full due to much activity at UCSB, with a spirited pool party in the evening, our room was really quiet and peaceful. The full breakfast was the same every day, but several good items (egg frittata, bacon, muffins) not including the leathery waffles. Wish they had a DIY waffle maker. The TV stuff is exceptional - dvd, cable, etc. The AC was cool and really quiet. But SMALL! There is no place to set things on or to hang things from! There is a small bathroom countertop upon which we piled our toiletries in two layers. Couldn't make in-room coffee - it would have meant moving or drenching too much stuff. The shower head conserves water by punishing you for using it, splitting up the stream with excessive air to form a stinging blast of little high speed water bullets. The privacy door closes between the sink area and the toilet/shower; there is just one hook on the door. They should put some hooks around inside the toilet/shower area, and replace the shower head.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, July 14, 2014
Dear Guest,
We are happy that you chose us for your stay in the area, and that you were able to enjoy many of our great amenities for the value. We love the idea of having more hanging areas, and will be incorporating this into our room design. We hope that you will stay with us again soon.

Sincerely,

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

What a nice surprise this hotel was! The grounds were beautifully groomed and maintained. The staff was very friendly and the hot breakfast was a nice change from just having cold options. If we are ever in the Santa Barbara area we'd definitely stay here again! Nicest Best Western yet!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, July 14, 2014
Dear Guest,
Thank you so much for taking the time to post a great review about our hotel. We are so happy that you enjoyed your stay with us, along with our great gardens. We look forward to having you back!

Thanks,

Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, VA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 24, 2014

I've stayed at this location several times in the past decade, and I'm pleased to see that some renovations are starting. The front desk staff are incredibly pleasant and helpful, but the rest of the property is looking a little tired. Rooms are always clean, comfortable, and reasonably sized, but the furniture and fixtures are now a bit run down. Although the property is conveniently located close to the airport and highway, rooms are quiet among the interior gardens. For the area the price is very good, so if you're looking for value, this is a great find.

Room Tip: No elevators, so higher floors require carrying luggage up the stairs.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, June 27, 2014
Dear Guest,
Thank you so much for continuing to come stay with us through the years. You will be so excited to see some of the improvements, including room renovations that we have coming up. We value your business, and hope to see you again soon.

Sincerely,
Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 23, 2014

The room was an average hotel room, but the grounds were beautiful and the location was good. They also serve a good breakfast. Friendly staff. No elevator, so get a ground floor room if you don't want to carry luggage upstairs.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, June 27, 2014
Thank you so much for taking the time to write us such a nice review. We hope to have you back again the next time you are in the Santa Barbara / Goleta area. You will be happy to know that we are doing some great improvement to the property and new rooms and an elevator are smong our upcoming additions.

Sincerely,

Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 19, 2014

This is usually our "go to"hotel when visiting our son at UCSB. The rooms are definitely showing signs of age but I think they will be going under a renovation soon. The internet is terrible!!!! Other then that it's in a great location.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, June 27, 2014
Dear Guest,
Thank you for taking the time to review our hotel. We are glad that you have stayed with us when you are visiting UCSB. We are very excited to let you know that we are starting our renovations very soon. We would love to show you the rooms we have done so far. Please feel free to contact me directly next time you are coming to the area. We are sure you will love the improvements we are making.


Sincerely,

Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS South Coast Inn

Address: 5620 Calle Real, Goleta, CA 93117
Phone Number:
Location: United States > California > Goleta
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Goleta
#3 Romantic Hotel in Goleta
#5 Business Hotel in Goleta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS South Coast Inn 2.5*
Number of rooms: 121
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Also Known As:
Best Western Plus South Coast Hotel Goleta
Best Western Goleta
Goleta Best Western

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