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“What a gem” 5 of 5 stars
Review of BEST WESTERN PLUS South Coast Inn

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BEST WESTERN PLUS South Coast Inn
2.5 of 5 Hotel   |   5620 Calle Real, Goleta, CA 93117   |  
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Ranked #3 of 10 Hotels in Goleta
Cairns, Australia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“What a gem”
5 of 5 stars Reviewed April 16, 2013

Spent 2 nights here in March & were delighted with our choice, The motel is one of the best we've used. Great location with Calle Real Center shops across the road (supermarkets, mail box etc), the gardens are gorgeous, swimming pool, patio area, and restaurant exceptional. Staff were well above average. Breakfast hot dishes varied each day and the cook checked the buffet & refilled as required before the food ran out. Free Internet PCs, large quiet rooms, comfy beds. Wonderful!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 23, 2013
Thank you so much for the great review. We are so happy to hear from the guests who love their stay, and we hope that you will come back to stay with us in the future. We are grateful to have nice guests like you!

Sincerely,

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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338 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Washington state
Top Contributor
123 reviews 123 reviews
31 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 9, 2013 via mobile

My room opened on the parking lot, and rowdy kids were running around making noise. Doors open directly outside which never bodes well with me. The room had small fridge and micro. I didn't take advantage of the breakfast. Price is right for the SB area.

Stayed April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 23, 2013
Hello,

Thank you for taking time to post a review. I believe that your visit happened to fall on the weekend where the local University students have a big "party weekend". We try to keep the guests that come into town for this party event under control, and remove them when they are causing problems. We are sorry that you experienced this and hope that you can come try us again on a weekend that is calm and normal.

Thank you,

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 3, 2013

Clean, conveniently located. There's a shopping center just down the street in case you forget something. Comfy beds. All rooms have a mini-fridge, microwave & dvd player which is really nice. The rooms have the sink/vanity separate from the toilet/shower which I always love! The free continental breakfast was good. Yummy scones & frittata. My frustration was that they only had 1 person staffed to refill items on a very busy holiday weekend. She just could not keep up! Everything was running out & they had the food in the back. She just couldn't put it out fast enough by herself. The 1st day it was fine, but Sat/Sun was understaffed. There is some road noise, but it was easily drowned out by my little noise machine at night, so we slept fine. We will stay again on our next visit.

Room Tip: Rooms along the back facing the parking lot are quieter than the courtyard rooms.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 23, 2013
Thanks so much for your great review. We are glad that you enjoyed your stay and that you will come back to visit again! Sorry that breakfast was a little crowded and slow for you. Once in a while on the weekends, we find that everyone comes in at once to grab something after sleeping in. Thanks again for choosing us, and we look forward to your next stay!
Sincerely,

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atascadero, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

This is our second stay here. We like that it's close to the Santa Barbara airport, shopping and restaurants. The courtyard and pool area is well kept and the rooms are very clean. They provide a very nice free breakfast ... more choices of eggs and breakfast meats though please! There is a 24 hour espresso machine in the dining area that is a wonderful feature that certainly caught our attention! We plan on coming back again and again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 3, 2013
Dear Chris C,
Thank for coming back and enjoying our hotel again. We are glad you have made us your choice hotel to stay in the Goleta/Santa Barbara area! We appreciate the great review and will take your feedback into consideration on the breakfast meats. We hope to see you again soon.

Nicole Weland
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2013

We drove our in-laws to LA in February and, on the way back to SF, made a quick stop in Santa Barbara area. I've known this hotel since my college days as I rode my bike past it many times on the way to UCSB. Its lush garden always attracted me. The price of this hotel is a bargain compared to the pricier ones closer to downtown SB or beaches but the accomodation is equal or better than most of those that I've stayed. And, come on, with beaches and downtown SB only a short drive away, why throw money away? The staff were very friendly and assigned us two adjacent rooms as requested with a king suite upgrade for free (this is the slow season). The lobby was neat with a fire place and wall-to-wall view of the lush garden courtyard. Free coffee/latte/etc were readily available from a single-serve brewing machine. The pool/spa are nice and clean. After dropping off the luggagge in the room, we swang by downtown SB and had some great Mexican food with magaritas/mojitos at the Sand Bar restaurant in lower State Street. The free breakfast next morning in the lobby area was well stocked and nicely presented. The fellow guests we met were courteous and classy. We drove to the nearby Goleta beach and spent a lazy morning there before we continued our journey back home.

Room Tip: A room facing the lush courtyard garden is a great choice. The king suite is big with great amenity...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 3, 2013
Dear fellow UCSB Alumni,

I am so glad that you enjoy our hotel, and we are happy to have you back any time! Thank you for the great review. We appreciate it when people take the time to let us know when we have impressed them or done a great job.

Hopefully we will see you again soon.

Thank you,

Nicole Weland, '01
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington State
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2013

We stayed March 4-8. The hotel impressed us with the beautiful landscaping, clean and comfortable beds, nice breakfast, fluffy towels, free parking, etc. The best part, though, was the way the employees did their jobs. They were unobtrusive, efficient, and willing to help with any question or problem. One example was the man at the desk who made a map to show me how to get to a certain beach. The same clerk the next day quickly helped us use the printer in the business center when we had trouble with it. These people know how to run a hotel!
By staying in Goleta, a 10-minute drive from downtown Santa Barbara, we saved some money and felt that we got an excellent value. When we checked in, we asked for a quiet room which we got (second floor in the back, overlooking the gardens and pool).
The only negatives were that we could not get the TV to work. We would have asked for help, but the TV was not a big deal to us. (Too busy sightseeing and reading our books.) Also, we didn't get Gold Crown Club points for our stay on our Best Western. We were told that was because we booked through a third party.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South-Coast I, Manager at BEST WESTERN PLUS South Coast Inn, responded to this review, April 3, 2013
Thank you for you response! The hotel has a lot of great amenities and we are happy that you were able to enjoy them. We are also glad that you were impressed with our great customer service. We hope that you think of us for your next trip to the area, so you can enjoy our convenient location and value again. We look forward to having you back.

Thanks,

Nicole Weland
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS South Coast Inn

Address: 5620 Calle Real, Goleta, CA 93117
Phone Number:
Location: United States > California > Goleta
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Goleta
#3 Romantic Hotel in Goleta
#4 Business Hotel in Goleta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS South Coast Inn 2.5*
Number of rooms: 121
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Also Known As:
Best Western Plus South Coast Hotel Goleta
Best Western Goleta
Goleta Best Western

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