This hotel is very convenient to Santa Barbara without the Santa Barbara price tag. Beginning with the front desk staff, the stay was quite pleasant. The room was large & clean. I left my jacket there by mistake, rang the hotel a day later to report my forgetfulness & rec'd a call back hours later with an assurance that the housekeeper found it. The kind gentleman on the other end took all my info & said he'd send it to me later that day. I would definitely stay here again & highly recommend this hotel. Go to The Natural Inn in Goleta for a fabulous meal!