The rooms are clean, basic, as expected. The grounds are above average with well manicured foilage, grassy area and amenities. teh aesthetics are pleasant and inviting.The pool area is fine, tables, chaises, clean and centrally located. They have a ping pong table for those who like to swat the ball around and a very nice full breakfast every morning. In addition, a complimentary shuttle to/from UCSB every 1/2 hour all day until 10 pm & to/from airport. The gym is clean, not great, but sufficient. They could use a stretching area, some free weights, stretch balls, etc... and there was a pin missing from1 of the weight stacks on the only universal. Also, the tv's were stuck on 1 channel with no way to change it and it wasn't synced to the cardio equipment. Front desk staff just needs to pay better attention, needs guest service training and lessons on politeness and smiling to guests. So, for the price, it is a deal. There is a great local fish restaurant walking distance on Calle Real. The only awful thing are the pillows - bring your own, they are HORRIBLE.
If you are visiting a child at UCSB, this is a good deal with the free shuttle - it stops at 4 diffr...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 19, 2012
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Thank you so much for your great review of our hotel. We are very grateful for all of your input and are considering having a few sets of different pillows available for check out to our guests who like them flatter or smaller. We are glad that you enjoyed our many amenities and we hope to see you again soon.
Thanks so much,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.