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“Nicely Renovated, Almost” 4 of 5 stars
Review of The Goodland, a Kimpton Hotel

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The Goodland, a Kimpton Hotel
4.0 of 5 Hotel   |   5650 Calle Real, Goleta, CA 93117 (Formerly Hotel Goleta)   |  
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20% off room rate
Ranked #6 of 10 Hotels in Goleta
GreenLeadersSilver level
Atascadero, California
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nicely Renovated, Almost”
4 of 5 stars Reviewed 1 week ago

An older property that has been recently renovated and mostly a job well done, its just not completed in some respects. The lobby and common areas are open, inviting and have a good atmosphere. The staff friendly, attentive and courteous. The room was completely redone and quite pleasant. The exception being the carpet which looked like it had taken much abuse and the entry door did not fit correctly leaving a gap that let in a draft along with noise from the parking lot.

Room Tip: The "outer" rooms are right on the parking lot, the rooms on the inside of the building, n...
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  • Stayed December 2014, traveled on business
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy W, Manager at The Goodland, a Kimpton Hotel, responded to this review, 1 week ago
Hello Patrick,

Thank you for your positive feedback regarding your stay and the property. We appreciate you recognizing the renovations and helpful staff. We want to make sure that you enjoy every aspect of your stay and the comments regarding the carpet and door will be addressed quickly. We look forward to you visiting The Goodland again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    14
    6
    2
    6
    0
See reviews for
5
6
1
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Santa Barbara, California
1 review
5 of 5 stars Reviewed 1 week ago

We had our holiday party hosted at this venue and had a wonderful experience. Angel Jimenez, the event coordinator, makes sure he takes care of his guests and keeps a warm demeanor as he attends to their needs. The food selection was delicious; the chef turned some traditional foods into unique and elegant dishes. The room had a casual elegance and created a very friendly atmosphere for our staff to celebrate the holidays.
-Family Service Agency of Santa Barbara County

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello,

Thank you so much for expressing your satisfaction with your event. Angel does an incredible job as the Cater Manager here at The Goodland and Chef Derick's cuisine is amazing. We are stoked that you chose to have your holiday party at The Goodland and look forward to hosting your future events.
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Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I can't relate to a lot of the other negative reviews because my husband and I had the perfect weekend getaway - from top to bottom. The staff was friendly, super accommodating and eager to make us feel welcome. Our room was beautiful, the grounds pristine and overall a great location with mountain views and palm trees, making it easy to unwind. The decor had the same welcome, clean and fun vibe as some of our other favorite hotels in Palm Springs. Definitely one of the nicest boutique hotels in the area. We brought our 1.5 year old daughter and dog and they accommodated us with plenty of room for everyone - clean and comfy crib for baby and plush bed for dog. Not to mention, the bed and pillows were heavenly. The hospitality at the complimentary wine hour was great as were the staff in the restaurant and bar. Great food, great drinks and a great place to families or couples looking to relax and enjoy. Will definitely be adding this to our Santa Barbara hotel rotation.

Room Tip: Rooms by the grass facing the pool had a lot of outside space and you were a bit tucked away from th...
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello Mcariac,

I am very happy to see that you thoroughly enjoyed your experience at The Goodland and all we have to offer. It sounds like you brought the entire family and we love that. Your furry friends are The Goodland’s furry friends and we look forward to welcoming them all back soon!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel and we're greeted at the front desk without a smile or even acting like she was welcoming us. We received our room and thought it was a great room decorative wise but the old trail that stained the carpet from the bathroom to the front door kind made it lose the four star rating with us and make us think that we were staying in a room in the 'hood". Too bad considering we just stayed at the Alexis in Seattle, which is part of the same hotel chain and it was awesome. This one? Not so much.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello James,

Thank you for your constructive feedback regarding your recent stay at The Goodland. There are some things easier to control than others such as smiling when greeting our guests and what that doesn’t happen we have failed. I can assure you that we have addressed such problems as these so that our guest service is up to the Kimpton Standard. As for the carpets and doors, we have made it a priority to get those items to the levels expected. We hope that in the future you give The Goodland another shot. We promise we will be up for the task.
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of visiting this hotel this week & WOW what a transformation. Since its total renovation, not only does the hotel sparkle, but the staff do too. If you are passing then the Good Bar is worth visiting & their menu is soo tempting, the seafood fritters were pretty darn good. The rooms are much improved & the bright white linen is too luxurious for words. If you are looking for a hotel in the area, then The Goodland should be on your short list. A credit to Kimpton.

Room Tip: All the rooms have been renovated so all are really good.
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  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello Tracey,

Wow! I am so pleased to see that you enjoyed your experience at The Goodland. We thank you for your feedback regarding our renovations. We are very proud of the progress of the property and service. We look forward to seeing you again when your travels bring you to Santa Barbara.
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Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Remodeled motel, quirky design, dog friendly. Reservation for courtyard room, with doggie extras (dog bed, treats, leash). They got it all wrong, no place to move booked on Thanksgiving. Had two conversations with two managers, opportunity to at least bring dog bed. Got it wrong, showed up to room with no place for pooch to sleep. Maintenance delivered finally at 11 at night. Ended up next day, they comp'd room. Right thing, but wrong place. Would not return.

Stayed November 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello Sarah,

It looks like we really dropped the ball on your stay and for that I truly apologize. I also did not receive a message and will work on better communication about guest service and Manager to Guest interaction. We hope that you can give The Goodland another try in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago

What a amazing place, dog friendly actually when I arrived I was so sad I left my dog behind....
I am 75 and I felt like I was 20 again. I tried to get back in for this thanksgiving weekend but you were fully booked. I will be back and send all my family from SLO.

Room Tip: Can be louder which was the best part of this hotel, bring your blanket for the lawn, and swimsuit f...
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Green Features: Does not seem they use unfriendly products... however, I am not a expert...energy effecient. they recycle, and more
  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth M, Manager at The Goodland, a Kimpton Hotel, responded to this review, 5 days ago
Hello 53erik,

Thank you for the "incredible" feedback. I love to see this and look forward to having your friends and family at The Goodland. We can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Goodland, a Kimpton Hotel

Address: 5650 Calle Real, Goleta, CA 93117 (Formerly Hotel Goleta)
Phone Number:
Location: United States > California > Goleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Goleta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Goodland, a Kimpton Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
The Goodland, a Kimpton Hotel is a boutique hotel in Santa Barbara's sister city Goleta. This new hot spot features an outdoor pool, on-site spa, fitness center offering daily classes, restaurant and lobby bar. Evenings are filled with live music, movie nights in the courtyard and more entertainment. The Goodland is conveniently located near UCSB, Goleta's business district and downtown Santa Barbara. Stay with us today. ... more   less 
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Also Known As:
Holiday Inn Santa Barbara - Goleta Hotel Santa Barbara
Santa Barbara Holiday Inn

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