This is one of the nicest designed chain hotels I have seen. The lobby and courtyard are nicer then some resorts. Rooms were nicely furnished and a nice size. The sheets were clean and the towels were nice and thick. This hotel is not cheap. However, what otherwise could be an awesome hotel turned into an unpleasant experience when the room I was visited on both nights by ants. The first night my family noticed a few but did not think it was a big deal. However, the second night ants came out by the dozens in the bathroom, the desk and on the nightstand. I talked to the front desk and asked to have a different room and they claimed they were fill and could not move us. So we were left in a room that had ants! They did send a guy to spray but we did not want to sleep with fumes from bug spray in our room. The following morning I noticed on the second floor several ants crawling by the elevator on the wall next to a trash can and this was well away from the room I stayed at. The guy who came to spray actually told us the ants do bite. It seems this hotel needs to be professionally sprayed for bugs. I have stayed in a lot of hotels over the years including some dumpy beach hotels on the East Coast and never had any problems with bugs in a room. Only once before have I ever had bugs in a room and this was an ant problem 10 years ago in Orlando at a hotel.
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