Service and attention to detail are the issues. Before going, I read other reviews that talked about service issues and thought how could it be that bad -- but it was... Employees are friendly but don't respond to requests:
- "complimentary bottle of wine on arrival": had to call four times and finally on the evening of the second day it arrived
- Room service: took over an hour and a half for the meal to arrive, the order was wrong and everything was cold -- at that point we were starving so we ate
- TV in room not working properly for first 2 days -- numerous calls to see if someone could come and fix it
- Bistro Cafe -- "quick" lunch before departing turned into a 2 hour waiting game -- not sure what the disorganization was (it was not that crowded), when the food did finally arrive it wasn't that great, however we ate anyway since once again we were starving...
Rooms, spa and Miro restuarant are nice and consistant with what you would expect for the resort pricing that is charged.
Should have some self parking available -- ONLY valet is not convenient, especially when there are many cars lined up and you have to wait just to get your car parked
- Also Known As:
- Bacara Hotel
- Bacara Resort
- Bacara Resort Spa
- Santa Barbara Bacara Resort
- Bacara Resort Santa Barbara
- Bacara Spa Resort Santa Barbara
- Bacara Resort Santa Barbara Ca
- Bacara Santa Barbara
- Bacara Hotel Santa Barbara
- Official Description (provided by the hotel):
- Bacara Resort & Spa offers a luxurious hotel and family experience right outside Santa Barbara, California. Experience laid-back luxury and contemporary comfort at Bacara. Nestled on 78 magnificent beachfront acres, Bacara provides a vacation experience like no other. Whether you’re here for business or pleasure, we’ll pamper you with dazzling facilities, suites and the incomparable Santa Barbara sun and surf. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Amex, Booking.com, Travelocity, Tingo, Priceline, Hotels.com, HotelTravel.com, getaroom.com, Venere, Agoda, Otel, Fareportal and Jetsetter so you can book your Bacara Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.