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“ALWAYS BEAUTIFUL & LUXURIOUS!!! ***HIGHLY RECOMMEND***” 5 of 5 stars
Review of Bacara Resort & Spa

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Bacara Resort & Spa
5.0 of 5 Resort   |   8301 Hollister Ave, Goleta, CA 93117   |  
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Hotel amenities
Special Offer
Enjoy $150 Resort Credit
Ranked #2 of 10 Hotels in Goleta
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“ALWAYS BEAUTIFUL & LUXURIOUS!!! ***HIGHLY RECOMMEND***”
5 of 5 stars Reviewed April 17, 2013

We have been to Bacara many times. We have brought may family members to stay at Baraca, too. It's a first class, luxury resort with the best spa in California by far. The staff, from management to every level of employees, is top notch. We are always greeted by valet attendants, who remembered us after our first trip there! Love the choices of pools, the cabanas, the food, the pool bar, the outdoor fireplaces and the stunningly beautiful, natural beach. We've recommended this place to many friends as well. Cannot write enough great things about Bacara. And it's only about 2 hours from LA. One other reviewer said it's "a little bit of Heaven." Couldn't agree more.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
Dear Beth,

As a valued repeat guest, we appreciate your wonderful comments about Bacara. As someone who has experienced the resort many times, it gives a great account of the wonderful service and amenities that you continue to enjoy. We hope to welcome you back soon.

Kindly,

Kathleen Cochran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,485 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

For quiet time and some of the most beautiful views in the world, Bacara is a treasure. The service was excellent. The staff was extremely friendly. The spa is gorgeous and very clean. The rooms are beautiful and very cozy & comfortable. There are hikes all around the property and plenty of activities to participate in if you'd like. Bacara is a lovely property. I will absolutely return to this little corner of heaven on earth.

Room Tip: if possible, try to reserve an ocean view. Well worth the $$
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 30, 2013
Thank you Tracy G, we can’t wait to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 14, 2013

Built on the sight of an old indian burial ground, ironically, the Bacara possesses no soul. My wife and I recently spent a weekend at this Santa Barbara hotel for our niece's wedding. From the lackluster greeting from the valet ( I said hello first) to our room not being ready at 4 (check in was at 4...check out at 12...how long does it take to clean a room) our introduction to this hotel was underwhelming at best. You may want to stop reading after the next sentence. As we were walking out of the lobby on our way to kill time waiting for our room, a rat scurried out of the lobby. Clearly it's room wasn't ready either. My wife and I (she saw the rat as well) decided to pretend nothing happened and joined some of the wedding party at Miro, one of the hotel's restaurants. The food was fine and flavorful. However the restaurant itself had the ambiance of an airport lounge. The room itself was virtually empty and although there were 14 of us in our party there was only one waitress assigned to our table. Seriously? She did the best she could but what a stupid way to run a restaurant. It took two hours for all of us to order, be served and finally pay. The good news is by then our rooms were finally ready. The bad news was the wedding dinner was in 45 minutes. Now for the rooms. The exterior of the hotel is very pretty. Like a Disney version of the Santa Barbara Biltmore which is the real deal. However, behind the Disneyesque facade is basically a Holiday Inn. No offense to Holiday Inns, it's just not what you expect for an expensive (parking is $30 a night) place. The rooms are perfectly fine (see photos). Unfortunately there is virtually no sound proofing so that we could even hear the neighbor as they slid hangars in their closet! Every time a hallway door slammed our room actually vibrated. The air-conditioning never worked properly although there are ceiling fans. There were no slippers. We left a note for housekeeping requesting them but it was ignored. Part of the problem seemed to be that while well intentioned, the majority of the house staff doesn't fully understand English. Having stayed at the Bacara's Santa Barbara competition (The Biltmore and The San Ysidro Ranch) I'm sorry to report that in this case, the Indian's have the last laugh.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
There is no excuse for the series of problems you encountered during your stay. As you can see form previous TripAdvisor reviews, the vast majority of our guests truly love spending time here. To that end, I have sent you a private email so that we can resolve this matter directly with you.

The “Indians,” as you refer to them in your review, are actually the Coastal Band of the Chumash Nation. We take great pride in being stewards of their land and work closely with them.

Kindly,

Kathleen Cochran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 13, 2013

First trip to California and had a wonderful time at the Bacara. Upon arrival, there was water and tea in the lobby, which is a dream to relax in as well. The resort is quite spread out, so we needed a cart to take us to our room. There are a bunch of buildings (villa style) spread out over the resort, with winding paths. My mother came with us and she has arthritis, so this may not be the best location for people with mobility issues if they don't like waiting for a cart to come pick them up. (But they do come and get you and are just as nice as can be.) The pool had a wonderful view, and you can walk down to the beach. The pools did not have a lifeguard, so be aware that you need to watch your children carefully. But they did have a guy come from the local zoo with a different bird every day (hawk, owl, etc.) and my son just loved seeing the animals up close. There are also ping pong tables above the pool area, and beach activities for the more sporty-folks. Warning about the beach: the water is cold and naturally occurring tar can get all over your feet. They provide wipes to get it off. I used the spa and the service was fabulous. Very relaxing atmosphere too. We would absolutely come back here.

Room Tip: Ask for a room with an ocean view.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
Thank you so much for your thoughtful comments Katie! I was so pleased to read that your first trip to California was spent relaxing at Bacara. We look forward to welcoming you back for many more visits to come.

Kindly,

Kathleen Cochran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2013 via mobile

The staff do everything in their power to make your stay enjoyable, just ask. Fantastic setting and location. The rooms were a little small, it's a little pricy but we thought it worth it for the serenity of the resort. PS: they are currently renovating. Due to finish in May so choose your room carefully

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
Thank you so much for taking the time to write a review about your stay at Bacara. I was so proud to read your kind comments about our staff. I was also pleased that you found the setting and location fantastic. You are indeed correct, our final phase of enhancements will be complete by the end of May, and we hope to welcome you back for another stay after this is complete.

Kindly,
Kathleen Cochran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 12, 2013 via mobile

We were at Bacara with our four children for 4 nights during spring break. Although the rooms are great and clean and the service is outstanding I wouldn't recommend the hotel due to several inconveniences: I don't understand paying a resort fee of 25 dollars per room per day and when you want to play tennis the courts use is not included !! Second I don't like valets and here it is mandatory and you have to pay 30 dollars a day when it could be really use to self park
In that huge parking right in front of the reception desk. Also they hold me a big amount of money on my card so I end having problems with my bank. I told them to change it to another card and they did it but the previous hold did not go away until checking out. My last complaint is not having breakfast included. When you pay that much for a resort at least you should get some credit for breakfast. The resort is far from the city and there are not any options for breakfast nearby so we had to drive for 20 mins each day as we wouldn't want to pay a fortune for it. We are a big family and we cannot pay almost a thousand dollars a day for a stay. The good things were the service and the pool although it is not very convenient to walk to it as you should go over tons of steps. Sandpiper golf is very near and it is superb but there is no discount for being a guest at Bacara. I will not come back to this hotel. Sorry about it!!

  • Stayed April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
Thank you for your feedback. I was happy to read that you enjoyed our service and our pools. Resort fees and parking charges are an industry wide practice at many other destination resorts such as Bacara and we remain competitive with them in regards to this. I am sorry that you will not return. I am happy to report that the vast majority of our guests truly love spending time here. In fact, many of them return again and again. We hope you will give us another try.

Kindly,

Kathleen Cochran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
88 reviews 88 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

My room was indulgently comfortable, beautiful, and clean. The bed, in particular, was perfect. The ocean views are breathtaking. Service was friendly and professional, though as noted by others, a little slow. Note that construction still occurring and some units are still being renovated. Ask for an upper unit if possible. Sound travels and lower units can hear every movement from above.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen C, General Manager at Bacara Resort & Spa, responded to this review, April 29, 2013
Thank you for your review. I was so pleased to read all your fabulous comments. We hope to welcome you back to Bacara again soon.

Kindly,
Kathleen Cochran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bacara Resort & Spa

Address: 8301 Hollister Ave, Goleta, CA 93117
Phone Number:
Location: United States > California > Goleta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Goleta
#2 Family Hotel in Goleta
#3 Business Hotel in Goleta
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Bacara Resort & Spa 5*
Number of rooms: 360
Official Description (provided by the hotel):
Bacara Resort & Spa offers a luxurious hotel and family experience right outside Santa Barbara, California. Experience laid-back luxury and contemporary comfort at Bacara. Nestled on 78 magnificent beachfront acres, Bacara provides a vacation experience like no other. Whether you’re here for business or pleasure, we’ll pamper you with dazzling facilities, suites and the incomparable Santa Barbara sun and surf. ... more   less 
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Also Known As:
Santa Barbara Bacara Resort
Bacara Spa Resort Santa Barbara
Bacara Resort Santa Barbara Ca
Bacara Santa Barbara
Bacara Hotel Santa Barbara

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