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43 - 48 of 147 reviews
Reviewed September 22, 2015 via mobile

We've arrived here at almost midnight with no reservation, the man at the lobby took fun of us because we said that we considered 119 usd expensive for a motel 6 room. We were tired and we accepted the price (on booking.com it was 89.00$ but midnight was already passed and we couldn't get it) They gave us a disabled room dirty as nobody ever cleaned it. I had to clean the toilet seat by myself because it was covered by a dirty layer of dityness. Pieces of hair everywhere, dirty walls, unacceptable restroom. No wi-fi (you have to pay for it), no breakfast included, just coffee.

Date of stay: September 2015
Trip type: Traveled as a couple
Thank marcopiccinini
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, brand expericened team member at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded September 23, 2015

Dear Marco,
Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2015

waited too long to make my reservations to visit UCSB campus - though in Goleta - not far from campus - for the price just OK - ...

the hotel's version of a MODERN ROOM - updated to look modern bathroom ok with a bi-fold doors separating sleeping area from the bathroom - can just ' use 1/2 of door for steam / privacy - small tub included - could use update for towels - very thin /sparse but did the job [ pool towels left MUCH TO BE desire ! stained and worn and I didn't use the pool - thought the water looked clean , much smaller than professional pic displayed ]

PRO & CONS : AC worked , slightly noisy. - flooring was laminate ? guess made for easy cleaning . TV OK - WIFI worked but if you wanted faster service - there was a charge up - parking , if on ground floor and ' assigned a handicapped room '- not requested but what we got , NOT ENOUGH PARKING for a non-handicapped guest ! and if it was a handicapped room - NO WAY A WHEELCHAIR bound person could get a toilet ?? not enough space to maneuver , and I don't remember if ' bars ' in tub ? -- had LOTS of questionable guests there [ some were the locals highway workers ??? with their work trucks and work boots outside the doors of the rooms-- bowling alley { literally next door - appears to share the lot but had separate driveways } - when ask desk clerk , places to eat , we were directed to the bowling alley ..which hubby and I checked out , food seem OK ,by what we saw and apparently the bowling alley was a happening place in Goleta ! ... walking distance to Alberston . and CVS ...so I'll let you decide if this MOTEL 6 's had pro /cons

Date of stay: August 2015
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Roxanne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2015

Wow! Talking about a ripoff, where shall I begin. We arrived late in the evening to a ground floor room with paper thin walls. We were greeted by screams of a baby above us that went on until 11:00 pm.
The room it self had furniture Denny's 1970's style. Yes, that is right the type of furniture that would prevent you loitering around. With that said, we dropped our children off at UCSB and went out until we had to go to sleep. Also, we turned up the sheets and noticed that they were not cleaned. (I love sleeping in a bed with someone else's stray pubic hairs.) And upon going to the toilet, noticed a floating condom.in the toilet. That could either have been from one or two things. A. The maid didn't come in and cleanup, or B. Because of the drought and the low flush toilets, it would not go down. So,, I therefore flushed the toilet and concluded it was A. We tried complaining to the front desk, but that was absolutely useless. So here it is a complaint that will prevent everyone from coming to this hotel.
Upon waking up in the morning, we were greeted by an army of cockroaches. Really not a pleasant surprise.

I am not a fan of AirBNB and it's libertarian practices in the disguise as the "Sharing Economy" (Go Stanford!) but next time I go to visit my son, and he doesn't have room or a stray couch to offer me, I will use AirBNB instead. The cleanliness of an Isla Vista Frat flat will be clean in comparison to what I had just experienced.

Room tip: Don't Go Here!!!!
Date of stay: April 2015
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank clyde m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, brand expericened team member at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded August 11, 2015

Clyde,
Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with the experience you describe we have fallen short and would like to apologize for the service issues you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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Reviewed August 6, 2015

The Motel 6's we've stayed in over the last 3 months have all been clean. The staff very pleasant. And the makeover, not sure when they've been done, but very nice and comfortable and modern. We requested a backside room, which had a nice mountain view.

Room tip: Rooms on the back side to get a mountain view.
Date of stay: August 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank loreehb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2015

We are a family of four and we stayed for one night. The staff were friendly and the location was perfect with grocery stores, pharmacies and several restaurants within the immediate area. The room was clean but unbelievably small, there was just enough room for the two beds but not much else. In fact I had to leave most of our luggage in the car. The beds were comfortable and the room was quiet at night. The pool area was nice and uncrowded and there was ample free parking. This motel seemed better suited to someone traveling alone, maybe working in the area.
We would not stay again, only because of the small room size, everything else was just fine.

Date of stay: July 2015
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank BRBC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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