The pros totally outweigh the cons here. Nice room, plenty of space, in-room thermostat works well, good free wi-fi, breakfast included, comfy bed, extra pillows, robes in closet, lots of counter space around the sink, sink/mirror area separate from tub/toilet, two nice-sized TVs, reasonable decor (bit brown for my taste, but still nice), friendly staff. We arrived before checkin time, but the room was ready so they checked us in early.
Only a couple, and they are minor. Heating is a bit noisy, but it works well. There is an elementary school playground right next door, and the kiddies were screaming for joy most of the morning. (I didn't mind much... I like kids, and there are worse things in this world than listening to kids have a good time... but you might want to request a room away from the playground if you stay here.) Those really were the only two things that were bothersome. EXCEPT...
I noted that the water in the toilet looked "used," so I flushed it... same thing. Hmmm... I filled up the bathtub (I wanted a nice soak for tired legs and feet) and it's a good thing I did that before I made the mistake of drinking the tap water. The water was positively BROWN. I had put a hand towel in the water, and accidentally left it when the water was draining so that the water had to drain *through* it. It ended up looking like I had been cleaning filthy floors with it. I would have guessed that their water heaters are getting old and rusty, except that the cold water does exactly the same thing. No way would I want to bathe in this stuff (and I especially wouldn't want to bathe my kids in it), let alone drink it!
It's such a shame, because other than that I'd heartily recommend staying here. It's a nice place, and I hope they can take care of whatever is causing the water issue.
Ask for a room away from the elementary school if you don't want to listen to the kiddies playin...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for choosing the Pacifica Suites during your recent visit to Santa Barbara, and for taking the time to review our hotel on Trip Advisor.
I am very happy to hear that you did enjoy the many amenities and value that we offer our guests, and that you were provided with great service from our staff. It is our goal to provide each guest with an exceptional experience, and I regret to hear of any discomfort caused to you by your concerns with the water quality. The cause of the issue was quickly identified and has since been repaired.
Thank you again for staying with us. We hope for the opportunity to welcome you back and provide you with an improved experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.