I stayed here with my mom and daughter for four nights. We arrived late the first night. The entire carpet was damp, and the room smelled -- like wet carpet. The front desk person said there were no other rooms, so we stayed but were moved the next morning. Apparently, someone had washed the carpet that day, which is a bit odd considering guests were coming that night. Anyway, the new room was just fine and met our needs.
Front-desk staff was excellent. Not having housekeeping come in every day and exchanging our own towels took a bit of getting used to, but it is, after all, extended-stay lodging. The kitchen was adequate, although we ended up not using anything other than some bowls and spoons for cereal. Someone should have picked up the trash that was dumped on the ground outside, and empty the exterior trash can, but the interior was fine.
I completed a survey after we got back and mentioned the carpet experience. The manager was nice enough to credit us back for that night. I would come back here.
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- Also Known As:
- Homestead Glendale/Burbank Hotel Glendale
- Extended Stay America Glendale