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“Exceeded our expectations!” 5 of 5 stars
Review of Quality Inn & Suites Gilroy

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Quality Inn & Suites Gilroy
2.0 of 5 Hotel   |   8430 Murray Ave., Gilroy, CA 95020   |  
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Ranked #3 of 9 Hotels in Gilroy
Roseville, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Exceeded our expectations!”
5 of 5 stars Reviewed July 18, 2013

Everything was Great! We stayed in this hotel last July 16-17, 2013 and all I can say is the price is just right- less than $100.00. The room is not too small/big but good enough for me, my wife and our 4 year old daughter. Close to some restaurants/fast foods, close to freeway, outlet stores and Gilroy gardens. The staff were very friendly most esp the lady in the dining room, she's is a very sweet lady, though she can't speak much English she will understand you and will be there to assist you. Also the front desk clerk (forgot her name) she's also nice and even recommended some places to visit near Gilroy. The breakfast was ok, compared to other hotels. My daughter enjoyed making a pancake inside the dining room. If you're planning to stay here, better ask if they still have an available room downstairs because they don't have an elevator, otherwise u can walk through the stairs if you wont mind walking. We will be back in Gilroy for sure and will stay here again ! Thanks to the management and staff of Q.I.!

Room Tip: Room 109, its downstairs and next to the dining area...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manisha P, Front Office Manager at Quality Inn & Suites Gilroy, responded to this review, July 20, 2013
Dear Guest, Thank you for your feedback and positive comments regarding your stay with us. We appreciate you taking the time and appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    18
    31
    15
    2
    5
See reviews for
26
27
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2013

Great value. The staff is very friendly and professional especially the lady who manages the property. She is to be commended on her great customer service skills. The hotel has a excellent breakfast and you can always get coffee or hot chocolate in the Front Desk Area. In additon there is a microwave, refrigerator and coffee maker in the rooms.The hotel exceeded my expectations. I highly recommend this hotel if you need a place to stay in the Gilroy area.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manisha P, Front Office Manager at Quality Inn & Suites Gilroy, responded to this review, July 2, 2013
Dear Guest, thank you for your kind comments about your stay with us. We are pleased to know that you enjoyed your stay. We hope to see you again.
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2013 via mobile

My family and I decided to stay here for a night during memorial day weekend. It wasn't our first choice but the other hotels in the area were either all booked or out of our price range. When we arrived we were happy to see that we were right across the street from the outlet stores and we were the closest hotel to Gilroy Gardens where we were taking our daughter. So we check in and when we got to our room we noticed that the door was wide open and housekeeping was cleaning the room. So we went back to the front desk and they said sorry and gave us a new room. When we walked in it looked clean on the surface. The microwave and mini fridge were not in good shape but we didn't plan on using them anyway. The beds were a little uncomfortable but the shower was very nice and relaxing. Ok if you plan to stay no longer then two nights. The breakfast was good. Just wish the breakfast room was a little bigger. We had to leave so others could come in so we finished our breakfast in the room. Overall it was just ok. Nothing special but very close to everything. I think it was a little too overpriced for what we got.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Maria,Ca
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 7, 2013

I give this hotel a two star rating due to the poor and inadequate service. When I arrived, parking in the front of the hotel was tight and I noticed the vehicle next to me was occupied. That was the last of the "premium" spaces. The owner/manager emerged and went inside at the same time I did. As I was checking in, he interupted the counter person a couple of times. Then, breakfast became a real joy. They ran out of some of the food items and when I reported it to the front desk I was told she would have to cook it so it may be awhile. I was there on a business appointment so had to settle for some toast so I could make my appointment. I guess I should have gone to McDonalds but why serve breakfast if that is the best you can do. The room and interior of the hotel was very clean but the pillows are too small to get a good nights sleep.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manisha P, Front Office Manager at Quality Inn & Suites Gilroy, responded to this review, May 11, 2013
Dear guest, Thank you for your review. This provides insight on areas that need to be improved upon. I apologize for any inconviences you had.
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Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 18, 2013

Stay here every time I am in the area. Great Quality Inn (most of them are just ok). This location is Quiet, clean, comfortable, lots of hot water, close to the exit off of Hwy 101. Nice breakfast area and fast Internet connection.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manisha P, Manager at Quality Inn & Suites Gilroy, responded to this review, February 21, 2013
Dear guest, I am glad you enjoyed your stay with us. Thank you for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
69 reviews 69 reviews
29 hotel reviews
Reviews in 48 cities Reviews in 48 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed February 4, 2013

We stayed here during our road trip to SFO. The staffs were very helpful. Standard room. Do not expect anything great. The breakfast is very mediocre though. They serve the breakfast in a tiny room. The quality of the food is not great as well. OK for a nights stay while on the road.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
67 reviews 67 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 3, 2013

We didn't intend on staying in Gilroy but Candlestick traffic forced us to alter our plans. We ate a late dinner at Chevys and decided to stay next door. The rate was decent and they had vacancies. We normally don't stay at this chain and didn't have much knowledge of them. The man at the counter, Dipak was a very nice man and very friendly. The room was clean and while it didn't have a lot of things we are used to...it was decent. The breakfast room was located in 2 modified rooms downstairs and was locked. They prop it open each morning...this was a but weird in my opinion. It kept closing and people had to be let in often. The food was on the lower end of free breakfast but not terrible. The coffee was great though. Gilroy isn't a great place and this was probably one of the only 2 options if you must stay over night. We chose it because it was where we were.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Gilroy

Address: 8430 Murray Ave., Gilroy, CA 95020
Phone Number:
Location: United States > California > Gilroy
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Gilroy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Gilroy 2*
Number of rooms: 47
Reservation Options:
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Also Known As:
Quality Inn And Suites Gilroy
Quality Inn & Suites Gilroy Hotel Gilroy
Quality Inn Gilroy
Gilroy Quality Inn

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