The staff was very friendly, courteous, professional and helpful. They had just made freshly baked cookies, a nice treat after being on the road for 2 hours. Check-in was a breeze and I was pleasantly surprised at how nice my room was (King Bed, Non-Smoking). My sisters and mom rented the Family Suite which has 2 Queens/Full Bath in one room, and 1 Queen/Full Bath in an adjoining room. It was a great set-up and the hotel arranged for our two rooms to be across the hall from one another. The hotel shares a parking lot with Black Bear Diner, where we had a late dinner the first night. Decent diner food, good service, but a long wait. It is at least convenient for those times when you don't want to get in your car to hunt for food. The hotel is actually considered a motel because the accommodations are detached from the main office & breakfast area, where they serve the complementary expanded continental breakfast each morning. It is a very cramped room and the food is good enough if you want something quick and simple. For a good hot breakfast, walk to BB Diner or drive to Mimi's Cafe, one exit away. I do have two minor complaints: 1) The swimming pool was very dated and walking barefoot on the pool deck brought thoughts of athlete's foot to mind as I noticed all the dirt and mold in the old tile. The water was really cold, prob about 60 degrees, but the kids didn't mind it. 2) The milk which I bought for my daughter, turned sour after 24 hours in the room refrigerator even though it was at the MAX setting. It just couldn't get cold enough. So my daughter didn't get her milk at bedtime and when she woke up. Overall, though, a very good experience. We would definitely come back because the rooms were so clean, comfortable and nice, and the staff was very pleasant. Lastly, we forgot my daughter's baby pillow, which housekeeping turned into the office. The office returned my phone call the next morning and dropped it in the mail. Awesome customer service.
Room Tip: Our room was right across from the ice dispenser. It got a little noisy at times, but closing my ba...
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