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“down south” 3 of 5 stars
Review of Ramada Plaza Garden Grove/Anaheim South

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Ramada Plaza Garden Grove/Anaheim South
2.5 of 5 Hotel   |   10022 Garden Grove Blvd, Garden Grove, CA 92844   |  
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Ranked #13 of 17 Hotels in Garden Grove
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122 reviews from our community

Traveler rating
    23
    30
    25
    21
    23
See reviews for
56
12
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2014

BEDBUGS!!! ROOM 420 WARNING. No management on site at night. I got bit by bugs all over my body. At first I thought I had hives so I took a shower. Brown bugs crawling on me and falling off with hot water. I packed everything up and calle the hotel main office they said no manager on dutty call in the morning. I left and called travelocity for. Refund, they tried to negotiate with th hotel but TRAM th manager refused. Manager said I had an early checkout and they persinally inspected the bed. NO REFUNDS so dont take. Chance. I'm going to my doctor today and sending them the bill

  • Stayed April 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Plaza G, Manager at Ramada Plaza Garden Grove/Anaheim South, responded to this review, April 17, 2014
We are 100% bedbugs free as per routine inspections by Heath Department. Regarding this case, customer already used the room for 8 hours ,from 4pm - midnight. When our board of management inspected the room after the customer left, we found many empty bottles of alcohol in the room, plus 6 full bottles in the refrigerator, which we are keeping as lost and found in case customer wants to come back and get them. We understand customer comment is very important, but we felt this case was not qualified for a refund. We are willing to deal with any legal issues should the customer want to go further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2014

I went to the ReCongress in Anaheim and most of the hotels near the Convention Center were packed, so I looked a little farther, I am glad I did. The hotel is clean, quiet, and comfortable. The staff was very courteous and attentive to our needs. I would go back there for sure.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Plaza G, Manager at Ramada Plaza Garden Grove/Anaheim South, responded to this review, May 8, 2014
Thank you so so much for giving us 5 stars. We appreciate and hope to have another chance to welcome you back at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Garden Grove/Anaheim South

Address: 10022 Garden Grove Blvd, Garden Grove, CA 92844
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Garden Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Plaza Garden Grove/Anaheim South 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Ramada Garden Grove
Garden Grove Ramada
Ramada Plaza Garden Grove/Anaheim South Orange County, CA

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