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All 17 Garden Grove hotels

Residence Inn Anaheim Resort Area: Traveler Reviews

3.0 of 5
11931 South Harbor Blvd., Garden Grove, CA 92840
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Ranked #2 of 17 hotels in Garden Grove
Most recent review
4 of 5 stars Reviewed January 4, 2013
FCT3 Northern Califonia
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505 reviews from our community

Traveler rating
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    169
    38
    22
    11
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Families
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Couples
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Solo
4
 
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Northern Califonia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
51 helpful votes 51 helpful votes
“Good Hotel”
4 of 5 stars Reviewed January 4, 2013

This is a good, clean hotel, and it is well-suited for families. The common areas and the rooms are very clean, and everything is well-maintained. The one bedroom suites have a decent-sized living room, but the bedrooms are quite small. The beds are adequate but a bit hard, the towels plentiful but a bit rough. The bathrooms, though clean, are in need of remodeling. The grout and surfaces are showing their age, and there was no fan in the bathroom. The fan on the heater/ac, however, was quite loud, and the heater blew cool air for a long time before heating up

Housekeeping and the front desk were very good.

Though the hotel was said to be sold out, there was never trouble getting an elevator nor too big a crowd at breakfast. The food at the breakfast is varied and abundant, but the quality mediocre--think dorm food. Still, it is sufficient and an important amenity.

Not only is the Disneyland shuttle (ART--but tickets online ahead of time for multiple-day passes) stop right our front, there are several restaurants, a Target, a convenience store, and several other stores in short walking distance. It is just over a mile to the Disney parks.

All things considered, it is a very good choice for a stay.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankGM106, General Manager at Residence Inn Anaheim Resort Area, responded to this review
January 8, 2013
Thank you for noticing the efforts of our cleaning staff we work hard everyday to provide a clean and enjoyable hotel. We are schedule to begin a renovation of our rooms in January this will address most of the items you mentioned. It means a great deal to us to receive such a positive review from a seasoned traveler like you. Thank you for being our guest.
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1 review
“Home away from home.”
5 of 5 stars Reviewed January 1, 2013 via mobile

Residence Inn I always feel its home away from home. This hotel is really awesome, its right on ART line, so going to Disney is soooo much easy. They have awesome breakfast, which doesnt repeat for a week, plus light dinner Mon-Thus. The rooms are clean, kitchen has everything if you want to cook, and grocery stores not far away. I believe there is one secret, if you do get up early, you can watch beautiful sunrise, what an awesome experience is that. The reception people were awesome, I got both early checkin as well as late checkout. They even stored our baggage as our flight was late in the night. Not sure when we will get back to Disney again, but if we do, you bet, will definitely stay here only. Keep up the good standard.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankGM106, General Manager at Residence Inn Anaheim Resort Area, responded to this review
January 8, 2013
We sincerely thank you for taking the time to share your experience. Our daily breakfast buffet is an added value especially when you are traveling with a family. We have a rotating menu that changes daily. We are grateful that you indicated you will return again in the future.
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San Diego, California
1 review
“Awesome Sergio”
4 of 5 stars Reviewed December 21, 2012

Sergio at the front desk was awesome. A real example of "customer service". I arrived around 10 p.m. with a group of teenagers for a Disney trip. He understood my needs and even gave me a tour of the available rooms. Upon selecting one of the suites with twin beds, Sergio was the man and upgraded to the queen beds. Are you kidding? Who does this anymore? On top of that, he hooked me up by not charging me the parking fee. I guess he knows how it can be with excited teenagers. In addition to the great room, the evening social and the buffet breakfast was great! Overall a great experience with this hotel and the staff. Definitely on the return list.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankGM106, General Manager at Residence Inn Anaheim Resort Area, responded to this review
January 3, 2013
We can't tell you how much we appreciate you taking the time to share such an experience on this website! The comments regarding the great customer service is very kind and we're thankful you had a great stay. We hope to see you again soon!
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1 review
1 helpful vote 1 helpful vote
“Just what we were looking for”
5 of 5 stars Reviewed December 13, 2012 via mobile

For families looking for a convenient, clean, spacious and reasonably priced hotel close to Disneyland, I would highly recommend the Residence Inn Anaheim Resort Area. We booked through Disney and had our Disneyland tickets included in the package, which made the stay extraordinarily good value! The kids had a room with bunk beds (always a winner), the adults had a room with a king and there was a separate lounge/kitchen and two bathrooms. Breakfast was complimentary, but don't expect 5 star food - it was just ok for us as a family looking for healthier options. We used the ART to get to Disneyland and the stop is just outside the hotel ... great for the journey home after a huge day.

Stayed December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankGM106, General Manager at Residence Inn Anaheim Resort Area, responded to this review
December 17, 2012
We thank you for sharing your experience on your recent stay. Our staff goes out of their way on a daily basis to make every stay special. We are always looking to improve our breakfast and we will take your suggestions to help us get better. We hope to see you soon again!
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Blythe, California
1 review
2 helpful votes 2 helpful votes
“disney vacation”
4 of 5 stars Reviewed December 11, 2012

I like this place , nice rooms its just a few blocks from Disney parking areas and a shuttle (ART) runs to the front gate of Disney also . the rooms were nice , we stayed three nights.it had a kitchenette but we found out they had buffet breakfast every morning. also a social hour in the evening to where they served a different meal every day. very nice staff.clean rooms,

Room Tip: quieter rooms are on the back side facing the pool..
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankGM106, General Manager at Residence Inn Anaheim Resort Area, responded to this review
December 17, 2012
Thank you for staying with us during your recent trip to Disneyland! We’re delighted to hear that you and your family enjoyed our suite, Disney shuttle service, and breakfast. We hope to see you and your family again very soon.
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Additional Information about Residence Inn Anaheim Resort Area

Also Known As:
Residence Inn Anaheim Resort Area Hotel
Residence Inn Anaheim Resort Area Hotel Garden Grove
Residence Inn Garden Grove
Garden Grove Residence Inn
Residence Inn Anaheim Resort Area Garden Grove, Orange County, CA
Address: 11931 South Harbor Blvd., Garden Grove, CA 92840
Phone Number:
Region: United States > California > Orange County > Garden Grove
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Garden Grove
#8 Business Hotels in Garden Grove
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our extended stay Anaheim Resort Area suites are so well equipped and fully furnished, you’ll never have to set up house twice. Tastefully decorated, our guest suites are as comfortable as they are clean. With all the amenities to make your stay enjoyable and convenient they are the perfect home away from home. We offer a mix of 200 suites that fit your every need. Our suites feature a king or two queen beds and queen-sized sofa sleeper with a large living area and full kitchen. Two-bedroom kid's suites feature a bunk bed in a separate second bedroom. A queen sofa sleeper is available in the living area adjacent to the kitchen. All suites offer complimentary high-speed Internet and fully equipped kitchens. In our Anaheim Resort Area Suites we Offer:• Coffee and Tea Makers• Complimentary High-Speed Internet Access• Dual Line Phones with Voice Mail and Wake-up Service• Full Kitchens with Stove, Microwave, Toaster, Refrigerator and more• Hairdryer• Individual Climate Control• Iron and Ironing Board• Kids Suites Available w/ Bunkbeds• Pillow Choice (Feather Down/Foam)• Pool Views from 50% of the Rooms• Sofa Beds• Silverware, Pots, Pans, Serving Dishes, etc.• Work Stations with Lamp. ... more   less 
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