Sergio at the front desk was awesome. A real example of "customer service". I arrived around 10 p.m. with a group of teenagers for a Disney trip. He understood my needs and even gave me a tour of the available rooms. Upon selecting one of the suites with twin beds, Sergio was the man and upgraded to the queen beds. Are you kidding? Who does this anymore? On top of that, he hooked me up by not charging me the parking fee. I guess he knows how it can be with excited teenagers. In addition to the great room, the evening social and the buffet breakfast was great! Overall a great experience with this hotel and the staff. Definitely on the return list.
- Official Description (provided by the hotel):
- Our extended stay Anaheim Resort Area suites are so well equipped and fully furnished, you’ll never have to set up house twice. Tastefully decorated, our guest suites are as comfortable as they are clean. With all the amenities to make your stay enjoyable and convenient they are the perfect home away from home. We offer a mix of 200 suites that fit your every need. Our suites feature a king or two queen beds and queen-sized sofa sleeper with a large living area and full kitchen. Two-bedroom kid's suites feature a bunk bed in a separate second bedroom. A queen sofa sleeper is available in the living area adjacent to the kitchen. All suites offer complimentary high-speed Internet and fully equipped kitchens. In our Anaheim Resort Area Suites we Offer:• Coffee and Tea Makers• Complimentary High-Speed Internet Access• Dual Line Phones with Voice Mail and Wake-up Service• Full Kitchens with Stove, Microwave, Toaster, Refrigerator and more• Hairdryer• Individual Climate Control• Iron and Ironing Board• Kids Suites Available w/ Bunkbeds• Pillow Choice (Feather Down/Foam)• Pool Views from 50% of the Rooms• Sofa Beds• Silverware, Pots, Pans, Serving Dishes, etc.• Work Stations with Lamp. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Anaheim Resort Area Hotel Garden Grove
- Residence Inn Garden Grove
- Garden Grove Residence Inn
- Residence Inn Anaheim Resort Area Garden Grove, Orange County, CA