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“Nothing special, but nothing bad either” 4 of 5 stars
Review of Holiday Inn Express Garden Grove

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Holiday Inn Express Garden Grove
2.5 of 5 Hotel   |   12867 Garden Grove Boulevard, Garden Grove, CA 92843   |  
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Ranked #10 of 17 Hotels in Garden Grove
Elk Grove, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Nothing special, but nothing bad either”
4 of 5 stars Reviewed March 26, 2014

As far as hotels are concerned, this is your average hotel. Nothing amazing, nothing bad. It's about 3.5 miles from Disneyland and is serviced via Shuttle if you don't want to park your car at the Disneyland parking lots. You are limited to the hours the shuttle operates, so if you like to stay until the park closes at midnight on select days, the shuttle service might not be a great idea for getting back. However, you're far enough away to avoid most of the crowds and noise when you're ready to sleep.

The hotel only has one elevator so it can be slow going if things get busy. I also did not use the pool or any gym facilities.

Staff was friendly and answered all my questions. You can get shuttle tickets at the desk and save money that way.

I've stayed there once before a few years ago. Nothing has changed as far as quality: it's still good. Nice to see that kind of consistency.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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194 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Victoria, British Columbia, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2014

I booked this hotel for our lacrosse team comprised of 16 -14 &15 year old boys. It was situated perfectly for the activities we had planned in the area. We arrived late on the first night and the front desk was all ready for us. It was a breeze to check in. They were very helpful with providing menu's for us to feed some very hungry boys after a long day of travelling from Victoria, B.C. Canada.

Holiday Inn Express is a great choice for travelling teams as it provides a great combination of hot and cold breakfast choices.

The Sales manager Erika informed us that if we had spoken with her she could have given us a better deal than booking through the website. Although the front desk had told me that we could only receive a better rate if we rented 9plus rooms and booked meeting rooms Erika assured me that you do not have to book meeting rooms and she gives deals to rooms as small as 5.

We were able to find an amazing caterer in the neighbourhood called Carolina's. We ordered spaghetti for 20 that came with garlic cheese bread and salad for $100. It fed all of the team, coaches and a few parents with seconds and still some left over.

We had a player come down with the flu on the day we were to check out and they allowed us to keep the room until 6pm for only an addition; $75.

The write up says that it has a shuttle to Disneyland which we were going to take advantage of until we found that it was $5 per person. Parking at Disneyland is only $16 for the day and the shuttle to the park from the parked runs all the time.

Over all it was a a great experience!!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 9, 2014

Positives...

Service- The staff was friendly nothing major.

Room- the room was very nice and clean.

Negative...

Shower- water was cold.

Distance too park- not worth staying here again. We purchased their shuttle service. It was the normal city bus fast stops at about 5 locations (the mall, a church and other hotels). Takes you a good 45 min to get back. Not worth it.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review, March 24, 2014
Dear Megomeyago,

Thank you for taking the time to post a review of our property. We are so glad you liked the friendliness of our staff. Please allow us to apologize for the experience you had with your in-room shower and the Shuttle services we offer was less than satisfactory. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ham Lake, Minnesota
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 4, 2014

Bed was like a rock...but the breakfast was nice, the room was clean, the location was convenient, and the staff was polite. The pool and hot tub were nice and clean, but the hot tub wasn't "hot enough" to soothe aching tourist muscles. Oh, and Sprint 4G LTE is lit up like a christmas tree here! 59.7 Mbps download rate!!!

Room Tip: Front rooms face a 4 lane roadway, so if you're sensitive to sound, you might want to request a...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 26, 2014

Everything was very consistant with the HIE brand. Failly close to Disneyland. Easy to get to. Staff at the front desk was great. Room was clean and nice.....comfortable. Free parking. Nice neighborhood. Felt safe. Good job!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

Quietest hotel I've experienced in years! Comfortable, clean, large rooms, very friendly staff (especially Daniel). Great location - convenient to get to Disneyland, but far enough to get a better rate and better amenities (free parking, free breakfast, free wi-fi). Would recommend.

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2014

I stayed here during the Disneyland 1/2 marathon weekend. While it was a bit away from the park, the shuttle service made sure we made it to the starting line on time. The breakfast was pretty good and the pool area was nice, all things runners look for. For the price I paid it was well worth it. Friendly staff, comfy bed, and clean bathrooms...will stay here again!

Room Tip: Ask for a high room!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Garden Grove

Address: 12867 Garden Grove Boulevard, Garden Grove, CA 92843
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Garden Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Garden Grove 2.5*
Official Description (provided by the hotel):
Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites Garden Grove Conveniently located minutes away from Anaheim Convention Center, Crystal Cathedral and Disneyland Resort area. Make yourself at home in one of our large, exquisitely furnished rooms. Enjoy the convenience of our complimentary WiFi & high-speed Internet access. Relax and unwind at our outdoor heated pool and whirlpool; you are sure to find a captivating blend of refreshing breezes and a cool ambiance. ... more   less 
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Also Known As:
Holiday Inn Express Garden Grove Hotel Garden Grove
Holiday Inn Garden Grove
Garden Grove Holiday Inn
Holiday Inn Express Garden Grove Orange County, CA

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