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“Great for conventions” 4 of 5 stars
Review of Anaheim Marriott Suites

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Anaheim Marriott Suites
3.5 of 5 Hotel   |   12015 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #2 of 17 Hotels in Garden Grove
Los Angeles, California
Top Contributor
95 reviews 95 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
“Great for conventions”
4 of 5 stars Reviewed May 28, 2014

I stay here every year for a very large convention. The location is perfect for easy access to the Convention Center. The bar is a wonderful gathering place after a long day of workshops. The Shuttle to Downtown Disney and Disneyland is a great perk.

Room Tip: Choose the Garden rooms on the first floor! Quick access to the restaurants and the bar!
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, June 3, 2014
We appreciate you staying with us at the Marriott Suites Anaheim every year when you are in town for your convention. It’s nice to hear you are able to relax and enjoy yourself at our SunSpot Bar after a long and we’re sure tiring day. Thank you for your review, we look forward to your return visit with us next year.
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1,095 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Seattle
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

Last month, my family and I decided to celebrate two of my four grandchildren's birth by taking all of them to Disneyland. We chose the Anaheim Marriott Suites as our base camp after careful comparison of the location and the value.

We booked three rooms for five days, and throughout the entire time, everyone in our family received the best service that exceeding expectation from a tourist hotel. Every employee in the hotel from the Director of Operations Mr. Farid Kalantar to the front desk staff to the breakfast server Mr. Leo were extremely accommodating to customer's needs, and provided exceptional excellent service.

This is definitely a happy hotel that we will come back again on the next Disneyland trip.

Room Tip: Our three rooms were on the same high floor but in different wings of the hotel, yet the connection...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, June 3, 2014
Wow! We love your review! Being referred to as a happy hotel has really made our day. Thank you very much for your kind words in reference to our staff and even for remembering their names. Our staff loves to go above and beyond to make all of our guests feel welcome and at home here. We’re glad you felt that way during your stay and we can’t wait for your return Disneyland trip and your stay with us again at the Marriott Suites Anaheim.
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Los Angeles, California
Top Contributor
141 reviews 141 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 27, 2014

This was my third stay at this location. My first two stays were terrible, and as a result of those negative stays I stayed away for many years. You cannot beat the rooms here (We were in room 1005). Each suite is spacious and well appointed. The pool and hot tub are large and clean. The pool and hot tub are out doors, but it is southern California after all. The exercise rooms (there are two - weight room and cardio room) are clean, and all of the equipment is newer and in proper working order. The treadmill and the elliptical machines have individual TV's attached (free headphones).

The service here is greatly improved. The service was terrible here a number of years ago. Now, this location has a service standard to be VERY proud of. Hand to Heaven, the staff is amazing. Congratulations to the new management team. The new staff members are outstanding.

The hotel General Manager emailed me personally two days prior to our arrival to welcome me and introduce himself. Upon checking in, our EVERY request was fulfilled. From extra towels to all feather pillows. While dining at the restaurant the Executive Chef took the time to introduce himself, and visit with us at our table. The chef was so kind and gracious.....it made me feel bad that my son was merely eating Fruit Loops for breakfast. Also the Sous Chef was also seen checking on the front of the house, and making sure the buffet items were maintaining a high standard, and checking on guests. By the way, the breakfast buffet and omelet station is very good. At the conclusion of our visit, Operations Director, Farid Kalantar sent me an email to follow up with me and make certain that I was pleased with my stay.

Grant it, parking used to be free, but now they have a valet service. Parking fees are now charged. I am very pleased to see this wonderful facility now being staffed by people worthy of it. I avoided this place until in was under new management, and now, after a wonderful three day weekend (Memorial Day 2014) I am planning on using their meeting rooms and planning future stays for both business and pleasure.

Room Tip: This hotel is perfect for families. The meeting and conference space is well maintained and clean...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, June 3, 2014
Wow! Thank you! Your review has made our day. This is what we strive for here at the Marriott Suites Anaheim; to have a guest so completely happy with their stay they want to come back again and to make them feel so welcome during their stay and so well taken care of they have nothing but great memories. We are sorry to hear you had bad experiences here years ago that kept you away, but are so grateful you gave us another chance where we exceeded your expectations this time around. Our staff all loves to go above and beyond for our guests, thank you for recognizing them. We are glad you enjoyed your room, our gym and so many of our other amenities and are so looking forward to your return visit for both business and pleasure with us soon.
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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

Great for families ! Love the separate living room, bedroom and in room refrigerator. The beds were very comfortable, rooms clean and well appointed. I found the staff to be very friendly. The daily breakfast was very good, with large selection that included made to order omelets that were delicious. There are also family friendly restaurants within walking distance. Major plus is the Starbucks located in the hotel lobby. We took the ART shuttle to Disneyland, but the hotel also has it's own shuttle to the park.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, May 27, 2014
You made our day! Thank you for acknowledging our staff who loves to go above and beyond to give our guests the best experience possible while staying with us. Nothing makes us happier than knowing we gave a family a great vacation stay. We’re glad to hear you enjoyed your comfortable and clean room along with our daily breakfast buffet here at the Marriott Suites Anaheim and we hope you will be back with your family to stay with us again on your next trip to Disneyland.
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Lacey, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014

Hotel staff is very friendly. We celebrated my granddaughter's third birthday and the staff went out of their way to make everything special. The hotel was clean, room was spacious. We stayed for five nights. They have a shuttle that takes you to and from Disneyland for $5. That pass can be used all day to go back and forth between the hotel and Disneyland. I would definitely recommend this hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, May 27, 2014
Happy Birthday to your granddaughter again! We are so glad you stayed with us to celebrate this special occasion and to hear that our staff could make it an even more enjoyable experience. We appreciate your recommendation of the Marriott Suites Anaheim and hope that you will make it an every year tradition to bring your granddaughter back for another birthday celebration with us.
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Templeton, California
1 review
5 of 5 stars Reviewed May 22, 2014

The Marriott Suites is a great choice for families! The separate living room and bedroom made a huge difference. We could relax and watch T.V. when the kids were asleep. The staff and hotel amenities were great! Executive Chef, Hany Ali visited our table at breakfast and made special Mickey Mouse M&M pancakes for our girls, they loved it!! We will definitely come back to The Marriott Suites!

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, May 27, 2014
We love that your girls loved their special pancakes. Chef Hany will be happy to know he helped make their visit memorable. We’re glad you so enjoyed your room here at the Marriott Suites Anaheim along with our staff and amenities. Nothing makes us happier than to hear a guest will be back and we look forward to your family’s return visit.
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Top Contributor
144 reviews 144 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed May 21, 2014

We stayed four nights at this hotel. The suite is spacious. Has a living area with a sofa/TV, work-area (chair/desk); and a bedroom with bathroom. (Sink is outside the bathroom).
The bathroom is really dated. The shower drain was too slow. We did request service for the drain. However, the service didnt really help.
Otherwise, this hotel served the purpose of visiting the nearby area.

The staff at Sunspot restaurant (breakfast) are simply fabulous and have great attitudes!

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, May 27, 2014
Thank you for acknowledging our staff at our SunSpot Restaurant, we are glad you enjoyed your breakfast here with them. We are sorry to hear certain aspects of your room fell short of your expectations and can assure you that refreshing our rooms for our guests delight is an ongoing process. We appreciate you staying with us at the Marriott Suites Anaheim and hope that you will return for another visit with us when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Anaheim Marriott Suites

Address: 12015 Harbor Boulevard, Garden Grove, CA 92840
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Garden Grove
#1 Romantic Hotel in Garden Grove
#3 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Anaheim Marriott Suites 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Garden Grove
Marriott Garden Grove
Garden Grove Marriott
Anaheim Marriott Suites Garden Grove, Orange County, CA

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