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“family suite” 2 of 5 stars
Review of Anaheim Marriott Suites

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Anaheim Marriott Suites
3.5 of 5 Hotel   |   12015 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #2 of 17 hotels in Garden Grove
Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“family suite”
2 of 5 stars Reviewed October 18, 2013

We had the family suite and it was terrible. We had five people in the room and it was so small no place to really sit down and enjoy the company of our family. One of slept on the hide a bed and it was so hard and uncomfortable. The person that slept there had a stiff neck on the first night which made the rest of his vacation uncomfortable because he was in such pain. The room was nothing like it showed it to be. Bedroom was ok but nothing exciting. I would never go back there again for the money we had to put out for the room.

Room Tip: Put better sofa beds in your rooms. Also you should have more washers and dryers available. It raine...
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  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
Thank you for sharing your opinions. We deeply regret that your stay was not more positive. Our Family Suites comfortably sleep six and we invite our guests to reach out anytime they have a question or concern preventing them from enjoying their stay to the fullest. We wish we were aware of your issues while you were here so that we could have resolved them when it mattered most. Your feedback is appreciated, we wish you would reconsider a future stay.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
Spanish Fork, Utah, United States
1 review
5 of 5 stars Reviewed October 18, 2013

Tiffany Arellano, Front Office agent, was fantastic and assisted me with a somewhat complicated double reservation. My daughter came in a couple of days early and I came in later. I talked to Tiffany from my home and she made all the arrangements as well as making sure our trips were perfect. I have stayed at many Marriott's and this is by far one of my favorite locations and with staff like Tiffany, it only make me want to recommend it to anyone and encourage you to try it out as well, you won't be disappointed.

Room Tip: Ask for a room with a window facing North to see the Disneyland Fireworks from a distance they are s...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
It makes us smile to read that we were able to impress you with attentive service before you ever arrived for your stay at the Marriott Suites Anaheim. It was our pleasure to ensure your reservations were taken care of prior to your arrival and we greatly appreciate the kind compliments you’ve extended to Tiffany, we will share your comments with her. Thank you for sharing your story and for your recommendation. We look forward to the next opportunity we have to welcome you.
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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 18, 2013

From the outside it looks dated, from the inside even more so but it's very well maintained, the staff are very helpful and the rooms are large and well appointed, for the price it's very good (I paid around $100 a night for a suite). the only downside is the screaming kids at 6am in the morning, but that's poor parenting and nothing to do with the hotel and in all honesty I wouldn't envy anyone trying to control overexcited kids who know they're going to Disneyland.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
Our recently renovated hotel offers spacious suite-style accommodations perfect for that family trip to Disney or a business stay in Orange County. We’re glad you enjoyed your accommodations and considered your visit to be a value. We do apologize if noise from nearby guests caused any disruptions, however, we are so glad it did not detract from your overall experience. Thank you, please come back again soon.
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Edmonton, Canada
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 18, 2013

We stayed at this hotel for four nights with two teenage children. The suite is large and inviting, had fridge and seating area. Clean room with classic modest decor but practical. The location is good but requires transportation to Disney Park. The lobby and restaurants need to be renovated and to have more comfortable seating areas and restaurant needs better selection of foods.
Overall experience is good and price is excellent.

Room Tip: Higher floor
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
At the Marriott Suites Anaheim, our 100 percent suite environment means you’ll have plenty of space in your guest accommodations. We’re glad that you and your group enjoyed your suite located just a few minutes from the park via our Disney shuttle. We are thankful you took time to share your thoughts as well as your suggestions. It is our hope to welcome you again next time you’re in Anaheim.
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed in a king suite for two days on business and was very pleased. The only thing that could have made it better was not having my room clear on the other side of the elevator. The room were spacious, clean and comfortable. Room service was prompt and incredibly polite. Would stay here again in a heart beat.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
Our King Suites feature 420 square feet of space and include separate living and bedroom areas ideal for business travelers. We’re delighted you enjoyed your accommodations as well as your in-room dining experience. Thank you for reviewing your stay at the Marriott Suites Anaheim. We look forward to welcoming you back again very soon.
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Spring Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 16, 2013

Went to Anaheim for Buisness and found this place on Expedia. Price was great. Got in around 7pm and immediately got great service from the front desk, quick, efficient and smiles. Headed to the bar for some appetizers and drinks. Kellie the bartender was fantastic. As a bar owner myself I must say, would love her working for me. Drinks were good, food was good and conversation and jokes were flying. Thanks Kellie, I'll be back!

Room Tip: I was on 10th floor....it was quiet and view was awesome!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
This review is great! We love reading that you felt instantly welcomed when you arrived at the Marriott Suites Anaheim. We’re so happy that you enjoyed friendly, personal service at check-in and that this continued throughout your visit, especially at the SunSpot Bar. Thank you for your feedback and for the warm compliments you’ve extended to Kellie, we will make sure to pass them along to her. We hope you’ll come see us again.
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Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed October 15, 2013 via mobile

The service in tbe hotel is outstanding. It is bcause of employees like Kellie.

She has gone above and beyond the call of duty multiple times during my stay here and continues to do so.

I would definitly recommend this hotel

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, October 21, 2013
We couldn’t be happier to know that it was the attentive service at the Marriott Suites Anaheim that earned your high recommendation. Thank you for taking the time to mention Kellie and the help she provided, we will pass along your compliments to her. Please come back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Anaheim Marriott Suites

Address: 12015 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Garden Grove
#1 Business Hotel in Garden Grove
#5 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Anaheim Marriott Suites 3.5*
Official Description (provided by the hotel):
The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Garden Grove
Marriott Garden Grove
Garden Grove Marriott
Anaheim Marriott Suites Garden Grove, Orange County, CA

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