We recently stayed at this 'Mariott' property. I was travelling with kids so I needed to be in a hotel where customer service is priority. I spent hours reading reviews this property and all other hotels in the area. After reading so many good C/S review in this hotel, I choose to stay here. Here's are some 'things' why I am giving it 2 stars.
-only 2 staff at registration at time of check-in (3-4 pm)
-self-park is very limited (if you leave and come back late, there is no more parking)
-none of the staff were friendly
-outdoor pool does not have a 'private' entrance from the building - you must pass front entrance to go to the pool.
-keys did not work when we came back around 9:30 pm to our room (I had to drag my 2 kids down the front desk so they can be activated)
-room is 'noisy' at night (could be the A/C, heater or plumbing)
-'Suite' is very small
Overall, I would not stay with my family here again.
- Also Known As:
- Marriott Anaheim Hotel Garden Grove
- Marriott Anaheim Hotel
- Marriott Garden Grove
- Garden Grove Marriott
- Anaheim Marriott Suites Garden Grove, Orange County, CA
- Official Description (provided by the hotel):
- The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more less
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