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“Great overnight stay” 4 of 5 stars
Review of Anaheim Marriott Suites

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Anaheim Marriott Suites
3.5 of 5 Hotel   |   12015 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #2 of 17 hotels in Garden Grove
California
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great overnight stay”
4 of 5 stars Reviewed January 23, 2013

We booked this hotel to literally just spend the night before our day at Disneyland. We drove up about 9 pm, and was immediately greeted by Ronnie. Ronnie was very friendly and courteous, you should have more employees like him. Great customer service. We opted to do valet which was $12, not bad. The rooms were nice and roomy, it had a sofa bed and nice big bathroom. My one room complaint is the pillows were too hard, did not even use them. Other than the pillows everything was good. We got a free breakfast buffet voucher so we took advantage, food was horrible will not eat the buffet again even if it is free. There is a star bucks in the lobby, love that. Several restaurants that are walking distance and a walgreens across the street. Will stay here again, but will avoid the breakfast buffet. Hopefully you let Ronnie know he is a great example of what customer service should be. Disneyland was not a far drive either.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
At the Marriott Suites Anaheim we are dedicated to delivering world-class service beginning at the moment you arrive, so we are touched that you experienced attentive customer service during your late check-in. We are glad your suite accommodations exceeded your expectations, however, we do regret if our pillows did not meet your preferences as we offer both down feather and foam pillows for the comfort of our guests. Our on-site breakfast buffet is a favorite among many, so we deeply regret if your experience left you anything less than completely satisfied. We will share your comments with our dining team. We appreciate your review and mention of our convenient location amid a number of shops, restaurants and area attractions. It would be our pleasure to welcome you back soon.
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991 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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English first
Santa Clara, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed here for our Disneyland visit. My husband, daughter, son, and I all stayed in one of the regular suites for 4 nights. The accommodations were standard for Marriott. It was really nice to have a separate room with a door that closed and a pull-out couch for the kids, so they could go to bed and not be disturbed. The mini-fridge was great, so we didn't have to eat out for every meal. The rates were reasonable, and we got a AAA discount. They also had an outdoor pool, which we didn't use because it was February, as well as a restaurant, starbucks, and shop.

The best part was that they had a shuttle to Disney for $1/day per person, which came every 20 minutes, so that was really convenient.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
Thank you for providing a review of your recent stay at the Marriott Suites Anaheim, we are glad to read that your family enjoyed a Disneyland getaway with us. Our suite accommodations offer extra space as well as helpful in-room amenities like compact refrigerators, often favored by families on vacation and we’re glad you agree. As a Disneyland Resort Good Neighbor Hotel we offer a number of park-related amenities like our on-site Disney Desk and daily PCA shuttle service to the park which is $5 for adults, $2 for kids and free for children 3 and under. We appreciate your feedback and hope to welcome you and your family for another enjoyable stay.
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Denver, Colorado, United States
1 review
5 of 5 stars Reviewed January 22, 2013

My family and I stayed at you hotel last weekend the 17th, 18th, and 19th we meet Wendy she was tending bar. My husband and I agree that she was the most pleasant person that we have had the pleasure of meeting and dealing with in a long time. She was refreshing and professional, as well as extremely knowledgeable and knew the area well.
We spent a full day at Disney Land and a full day at Knots Berry Farm and on the recondition of Ms. Wendy we had a delightfully time at the Mid Evil Times restaurant and show. She couldn’t have suggested a better place to take our three boys. Extra thanks for that. Wendy is quite the asset to your team.
Her recommendation of wine and entrees was not only welcomed but her selection was superb. She was warm and friendly and the children thought she was so nice.
The staff was polite and courtesy. Our rooms were clean and our extra request for linin was delivered in a timely manner.
Thanks for a wonderful memorable time for our family vacation we look forward to coming and staying at the Marriott Suites Anaheim, Garden Grove California.

Sincerely,
Brenda and Family

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
Our dedicated staff at the Marriott Suites Anaheim truly cares about each of the guests we welcome and do all they can to offer the very best service and recommendations. We’re thrilled this was your experience and that you took the time to detail your interaction with our associates. It is fantastic to learn that you enjoyed both your suite accommodations as well as our location, convenient to a number of Anaheim area attractions like Knott’s Berry Farms and Medieval Times Buena Park Castle. We deeply appreciate your kind review and compliments to our staff. It was our pleasure to welcome you and we hope to have another opportunity to do so in the near future. Thank you.
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San Francisco, California
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2013

Staying here for business and beyond the fees (fee for business center, fee for internet, parking fee (but less than others around), this hotel has been great. It's quiet, the suites are spacious, and the service has been wonderful. I was disappointed I could not book again for an upcoming trip.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
Our suite-style accommodations offer a relaxing, spacious place perfect for business travelers and we’re so glad you agree! Our website lists a number of specials and packages which often include complimentary amenities, such as parking and Internet, so we invite you to take a look at these discounts. We regret any difficulties you may have experienced in trying to book a future stay, however, please don’t hesitate to contact us so that we can assist you in coordinating your next visit to the Marriott Suites Anaheim. Thank you for sharing your feedback with us.
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Melbourne, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 20, 2013

We really enjoyed this hotel. It was very quiet and clean. Anything extra we needed from Housekeeping was alway left for us. It is in a great location for easy in and easy out access - not on to a busy road or at a light. There is a Target right across the street which can be walked to as well a several restaurants. We never ate in the onsite restaurant but did utilize the Starbucks in the lobby on a daily basis. Thank you for a great experience.

Room Tip: We asked for a "quiet" room and they gave us a complimentary upgrade to an "executive...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
We really enjoyed your review! We were happy to provide you with the comfortable, quiet accommodations you desired. It is pleasing to know that you found our location convenient to the park and area hotspots while also offering a reprieve from the hustle and bustle. Your kind acknowledgement of the prompt service you received is greatly appreciated as is your helpful review. Thank you for staying at the Marriott Suites Anaheim, we hope you’ll return again soon.
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Centennial, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

Just stayed one night at this property, but was very impressed. The service was first rate. The front desk check-in process was flawless and friendly. The room was clean and well-appointed. We had breakfast in the restaurant, and our server, Leo, really went out of his way to make sure we enjoyed our breakfast. Would definitely stay here again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 28, 2013
The Marriott Suites Anaheim strives to be known for world-class service, so we are just thrilled to read this was what our dedicated associates delivered during your overnight stay. Our breakfast buffet at the SunSpot Restaurant is a great start to a day of busy meetings or fun and adventure at Disneyland. We appreciate your wonderful review and mention of our team members, it would be our absolute pleasure to welcome you back soon.
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Florence, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2013

Stayed next door at Crown Plaza. Went for a drink and their bar closed so ventured to the Marriott, So nice to meet Wendy, she gave us outstanding service and we loved the decor. The kitchen was done for the night, but wished we had came earlier for some chow. Next time for sure!!

Room Tip: this review was for the Lounge only. :)
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, January 21, 2013
We’re so glad you had a chance to stop in the Marriott Suites Anaheim during your recent trip to the area. It is wonderful to learn that our helpful staff provided great service while you enjoyed the contemporary feel of our public spaces. We certainly hope you’ll return for a delicious meal at our SunSpot Restaurant or perhaps even a stay in our suite-style accommodations. Thank you for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Anaheim Marriott Suites

Address: 12015 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Garden Grove
#1 Business Hotel in Garden Grove
#3 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Anaheim Marriott Suites 3.5*
Official Description (provided by the hotel):
The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Garden Grove
Marriott Garden Grove
Garden Grove Marriott
Anaheim Marriott Suites Garden Grove, Orange County, CA

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