We traveled to Anaheim to go to Disneyland with our daughter for Christmas. Upon arriving we were greeted by the doormen and offered help with our bags. At the front desk Timmy was more than gracious and helpful and made us feel very welcome. He is a great asset to the Marriott family and should have a bright future. Our room was very nice and very comfortable. We had a view of the Disneyland fireworks on the night we chose to return to the hotel and enjoy the hot tub. The tub was great and the workout rooms were also very nice. We did use the shuttle bus to and from Disneyland. The drivers were wonderful and on time and dropped us right at Disneyland. It was a wonderful service.
During our stay we had a terrible draft through the front door which was taken care of by placing a suitcase against the door. The door was not quite plumb in the door jam. Upon telling the staff at the front desk, we were offered breakfast at the restaurant and given a sincere apology. As we were leaving, our daughter and her girlfriend were treated to breakfast and they told us the food was wonderful. The hotel actually rang our room at early morning to find out when they could come and fix it. Also during our stay, someone pulled the fire alarm on the elevator which held up getting to our room. The Hotel bought us coffee and hot chocolate from the Starbucks there in the lobby.
The entire staff from the doormen to the maids were just wonderful and sincerely helpful in every way. Thank you Timmy and the Marriott for a great Christmas stay! We will certainly come back!