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“Excellent Stay” 5 of 5 stars
Review of Anaheim Marriott Suites

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Anaheim Marriott Suites
3.5 of 5 Hotel   |   12015 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #2 of 17 Hotels in Garden Grove
1 review
“Excellent Stay”
5 of 5 stars Reviewed November 3, 2012 via mobile

Most amazing stay at Anaheim Marriott Suites. Rooms were more than adequate. Our valet, check in process and room service were wonderful. Jennifer Hernandez was most professional and her level of service exceeded all expectations. Thank you Jennifer and Anaheim Marriott Suites. Would definitely stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
Reading your review puts a smile on our face! We want each of our guests to experience exceptional service so we're thrilled you had such a wonderful stay at the Marriott Suites Anaheim. We greatly appreciate your kind mention of the customer care you received, we will pass your compliments onto our team. It would be our pleasure to welcome you back soon, thank you.
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1,094 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
San Diego, California
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2012

This was my 6th stay at Anaheim Marriott Suites. Although I typically stay for business reasons, this stay was to celebrate my birthday and go to Disneyland. Front reception staff member Timmy Finley noticed it was my birthday (driver's license) and kindly arranged for a fruit platter and wine to be sent to my room. This is type of premier service I consistently receive at Marriott. Thank you Timmy for a job well done!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
Happy Birthday! We're honored to help you celebrate such an occasion and are thrilled our staff could make your special day all the more memorable. The compliments you've extended to members of our staff are greatly appreciated, we will be sure to share your comments with our entire team. Thank you for your review and we hope to see you back at the Marriott Suites Anaheim for another stay soon.
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Stayton, Oregon, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2012

We stayed here for 4 nights in October 2012. It was an OK stay. The rooms were very clean, which is my number one requirement when staying at a hotel. They are not as nice as I would expect for a Marriott, but still nice. The fold out couch was not comfortable and there were no extra blankets in our room for it. When I asked the lady at the desk, she said they were out of blankets. Excuse me? How can they be out of blankets? They did finally take a blanket off a bed in a room that was not being used. The ice machines were not stocked. I constantly had to go to ice machines on several different floors to get ice. The first night we were there, we wanted to get a water bottle out of the vending machine until we could get over to the Target the next day to get some and all the machines that my husband went to were full (the money had not been emptied) and wouldn't give out the selected item. My husband finally ended up going to the front desk and they gave him some water bottles and the money that one machine took. The shuttle service was nice. There's a Red Robin, Outback, and Oggi's Pizza right across the street so that was nice. Target is a short walk away. The complimentary breakfast in the mornings was great. Nice selection of food items. My only complaint is it should be included for your entire stay. If you buy a disneyland package with a free night, you lose one morning for the free breakfast. Overall, it was a nice stay, and I would probably stay again if the price was right.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
While we are glad you enjoyed clean, spacious guest accommodations during your recent stay, we regret if you experience any inconveniences. We are thankful that you reached out to our staff and that they were able to provide you with everything you needed for a comfortable stay. Thank you for your kind mention of our convenient location near a number of great shops and restaurants. Your review is greatly appreciated and we hope you'll return for a future stay at the Marriott Suites Anaheim.
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Bishop, California
2 reviews
5 of 5 stars Reviewed October 31, 2012

i wish ti make this a short review,we will see.I first spoke with vince one of the managers at the hotel to tell him something private but nessasary.WE LIVE 6 HOURS FROM ST.JOESEPHS HOSPITAL AND BREAST CANCER PAVILLION.the hotel being only 10 minutes away from the hospital,even though there are many other hotels in that area,marriott has always been our first choice.we do not travel much,but when we do we always try our best to stay at one of your locations.just for the service and bedding alone.but i have to say this is our best experiance ever.any way back to vince i told him i would,along with my husbands help be recuperating at this marriott.TO TELL YOU HE IS AMAZING IS A GREAT UNDERSTATEMENT.he has been incredibIy understanding and there for us every step of the way.we will be staying at your hotel many more times until this is all over..some short some longer thru to next march2013.my first major surgery was on OCT.9 and will be having other small treatments and then the last big surgery in january or february 2013of course only staying with your great location.I HAVE A LIST OF NAMES FOR YOU...DEBRA...DEBBIE..LUCY...GABBY...JENNIFER HERNANDEZ....AND FRANKIE D. ONE OF YOUR FRONT DOOR GENTLEMEN.I COULD NOT BELIEVE THAT WEEKS AFTER MY BIG SURGERY WE CAME FOR A SHORT STAY AND HE ASKED HOW I WAS FEELING.ME,HE REMEMBERED ME.IT BROUGHT ME TO TEARS.HE IS ALSO AN AMAZING YOUNG AND THOUGHTFUL MAN.ALSO BONNIE AT YOUR REWARDS SERVICES PHONE NUMBER WAS VERY SWEET AND DOES HER JOB VERY WELL.WELL THAT IS IT FOR THE PEOPLE.the room which they seem to get us the same one everytime is very.now for the rooms,nice ,clean,and quiet.EVEN THOUGH WE ARE BY NO MEANS WEALTHY PEOPLE,NOW LIVING ON ONE INCOME AND ALL OF THE UNBELIEVABLE MEDICAL BILLS PILING UP,WE STILL CHOOSE TO STAY AT THE MARRIOTT SUITES.FOREVER GREATFUL...NANCY AND MICHAEL COOPER...REWARDS CARD NUMBER 727 321 226

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
To know that we could help to make your stay with us comfortable in any way is truly touching. It is our pleasure to welcome you each time you pass through the doors of the Marriott Suites Anaheim and we greatly appreciate that, with all you are going through, you took the time to express your gratitude to members of our staff. We will be sure to share your review with our entire team. On behalf of everyone at our hotel, we wish you all of the best. Please don't hesitate to reach out and let us know of anything you may need during your upcoming stays. Thank you so much for your review.
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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed October 31, 2012

I will definitely be returning to this hotel. Reasons: 1) Very friendly staff. Vince, the manager, went above and beyond to make us feel welcome and even shipped a Disney souvenir that we forgot to us via FEDEX. 2) The rooms are nice, large and comfortable--perfect for a family to stay for several days without getting on each others' nerves. 3) Cheap shuttle to Disneyland. 4) Great, pretty inexpensive restaurant on site, and 5) A $45 taxi ride from John Wayne Airport.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
It is a thrill to learn that you enjoyed your recent stay at the Marriott Suites Anaheim that you plan on making a return visit to us! We're happy to provide the kind of service that impresses our guests so it's a joy to read that you experienced friendly service. Thank you for sharing your thoughts, we look forward to welcoming you back for your next visit soon.
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Cincinnati, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 31, 2012

I recently stayed four nights at the Marriott Suites in Garden Grove, CA on business, but I think I'll stay elsewhere next time I'm in town. While this Marriott was very clean and kept up, it's obvious this location is one of the company's older and dated properties and it's seen better days. The location is perfect and an easy walk to Disneyland if you aren't too tired chasing your kids, which parents did all day and into the night (maybe the reason this Marriott was overworked). I've enjoyed status with Marriott for many years so I look forward to the small perks that are available. Unfortunately, there isn't a consigner level in the hotel, but I did have access to complimentary buffet breakfast each morning and was rudely pushed around by the sticky fingered kids, some touching the food, then putting it back. I am very fond of kids and raised a few of my own, but if you are on business and looking for peace and quiet without constant screaming and interruptions, stay elsewhere. If you have a gaggle of kids and wish to venture to the Magic Kingdom, this is definitely the place for you.

Room Tip: Ask for a corner room.. much quieter
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
Whether you're in Anaheim for business or leisure our suite-style guest rooms in a location convenient to Disneyland and corporate offices makes Marriott Suites Anaheim a great place to stay. We deeply regret if your time with us did not meet your expectations due to noise from other guests. It is disappointing that we didn't have the opportunity to address any of your concerns as it would have been our pleasure to ensure you enjoyed your stay. Please don't hesitate to reach out if there is anything we can do during your next stay. Thank you for your review.
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2012

Staff was excellent, remebered our names, printed a coupon for me that I had forgotten to print at home and were billed accuratly for everything (i had bought a package that included free parking and free buffet Breskfast) and they charged me correctly. Breakfast Buffett was a nice way to start the day, plenty of fresh fruirlts and other options. Loved having the Extra room with a door that close and two TV's.
Shuttles were mostly on time/available. Nice gift shop in the lobby, enjoyed the fruit infused water in the lobby. Nice affordable place for families, would stay here again.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottStesAnaheim, General Manager at Anaheim Marriott Suites, responded to this review, November 6, 2012
We want our guests to feel like family which is why we strive to deliver personal service at every turn and we're thrilled it made your stay a positive one. It is wonderful to read that you enjoyed our breakfast buffet at SunSpot Restaurant and the comfort of our spacious guest suites. Thank you for your review of the Marriott Suites Anaheim, we hope to welcome you back during your next visit to Orange County.
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Additional Information about Anaheim Marriott Suites

Address: 12015 Harbor Boulevard, Garden Grove, CA 92840
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Garden Grove
#1 Business Hotel in Garden Grove
#3 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Anaheim Marriott Suites 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Garden Grove
Marriott Garden Grove
Garden Grove Marriott
Anaheim Marriott Suites Garden Grove, Orange County, CA

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