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“Not as impressed as others are here” 2 of 5 stars
Review of Embassy Suites Anaheim - South

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Embassy Suites Anaheim - South
3.5 of 5 Hotel   |   11767 Harbor Boulevard, Garden Grove, CA 92840 (Formerly Embassy Suites Anaheim South / Disneyland Resort)   |  
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Ranked #5 of 17 hotels in Garden Grove
Geneva, Switzerland
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14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
“Not as impressed as others are here”
2 of 5 stars Reviewed April 9, 2005

I'm somewhat surprised by the many positive reviews here. This property is not up to the normal standards of Embassy Suites (we stayed at an Embassy Suites at LAX the day after staying here and the contrast was like night and day). While the rooms are fine, the public areas are quite dirty, particularly around meal times and breakfast was nothing but an ordeal with long lines and extremely poor quality for dishes and cutlery. After waiting in line for half an hour with my two small children, we were informed that they were closing the cooked to order breakfasts! The worse was having to eat in a dining area full of tables piled with dirty dishes. Bar service was extremely slow also. Our general impression was that the place was seriously understaffed to deal with the large traffic of Disney crowds.

  • Stayed April 2005
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 2, 2005

We just returned from Disneyland and stayed at this hotel for 8 nights. This hotel is very family oriented, so if you don't have children I would think about staying elsewhere. For us it was great as we have a 7 and 9 year old. The rooms are very nicely decorated and for the most part, very comfortable. The breakfast in the morning was good with many choices for everyone - scrambled eggs, bacon, sausages, potatoes, omelettes, pancakes, french toast, bagels, toast, pastries, donuts, cereal, and fresh fruit. You also had your pick of juices, milk, and coffee. Although there was usually a line-up for the breakfast buffet, it did move fairly quickly. The manager's reception in the evening was a nice touch and very convenient. After a long day walking at Disneyland, it was nice to come back to the hotel for a free glass of wine or Margarita or whatever you fancied. There was free popcorn and chex mix, and a slice of pizza cost just $1.95. There were also free slushies for the kids. The hotel restaurant, Serengeti Grill, was also very good. We ate two meals at this restaurant and found the food very tasty, although the service was pretty slow. Overall, the service at the hotel was very good. There was only one day where we were not happy with the clean up of our room. The housekeeper did not even wipe down our table. The one complaint that I do have is the noise in the rooms. We stayed on the top floor, the 14th, and the whirr of the elevator stopping and starting continuously kept us awake most of the first night. We did get used to it though. Our kids also complained about this noise. Also, the furnace was extremely noisy. The fan that came on when the furnace kicked in was positioned on the wall in the bedroom and it was so forceful that as you walked into the bedroom it would literally mess your hair, and it was so noisy. We had guests one night into our room and they could not believe how noisy it was. It is a good thing that you do not need the furnace on very much, but we had a few cool nights. Every time the furnace came on it woke us up. Overall, we were pleased with the Embassy Suites and would stay here again.

  • Stayed March 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 17, 2005

Stayed 6 nights in December 2004 with my husband. The rooms were clean and comfortable. Disneyland is a manageable walk away or there is the regular shuttle service. Great bar in the lobby and Manager offers free drinks and pizza between 5:00pm and 7:00 pm every day. Wonderful place to stay.

  • Stayed December 2004
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Anaheim - South

Address: 11767 Harbor Boulevard, Garden Grove, CA 92840 (Formerly Embassy Suites Anaheim South / Disneyland Resort)
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Garden Grove
#4 Business Hotel in Garden Grove
#6 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Anaheim - South 3.5*
Official Description (provided by the hotel):
The Embassy Suites Anaheim - South hotel is located just one mile from Anaheim's Disneyland Resort® attractions. This all-suite hotel features complimentary cooked-to-order breakfast and evening manager's reception. Shuttles are available in from of the hotel to take guests to all of Anaheim, California's recreation parks. The Embassy Suites also features an on-site Disney® Desk with information on Southern California and Disneyland® Resort attractions. ... more   less 
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Also Known As:
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Garden Grove
Embassy Suites California
Garden Grove Embassy Suites
Embassy Suites Anaheim South Hotel
Embassy Suites Anaheim - South Garden Grove, Orange County, CA

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