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“Awesome hotel” 5 of 5 stars
Review of Homewood Suites by Hilton Anaheim-Main Gate Area

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Homewood Suites by Hilton Anaheim-Main Gate Area
3.0 of 5 Hotel   |   12005 Harbor Blvd., Garden Grove, CA 92840   |  
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Ranked #7 of 17 hotels in Garden Grove
Sacramento, United States
1 review
2 helpful votes 2 helpful votes
“Awesome hotel”
5 of 5 stars Reviewed July 29, 2013

Our hotel was very clean. The staff was extremely helpful. It really was a bargain for what you get, and a great place for a family to stay. The pool was really nice to use even at the end of the day. The food was good and plentiful. The manager's reception was also very good, and nice to have the added bonus of a light dinner if you wanted to avoid paying huge amounts of money for dinner at Disneyland. The room was always clean.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
Thank you for taking the time to post this review. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I’m glad you enjoyed your stay with us and enjoyed our delicious manager’s reception. On behalf of our entire staff here at the Homewood Suites we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area!
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701 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Dayton, Ohio
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 28, 2013

We stayed here with our family since the property is adjacent to Disneyland. We enjoyed the convenience to the park, and it was nice to be so close. Overall, the property seemed clean, and we didn't notice any issues in that regard. We definitely took advantage of the breakfast every day. It was filling, and the hot choices were different each day. The staff was friendly and accommodating, even when we had to call the front desk about the after-hours traffic at the pool (our room was directly up from the pool and it was full of loud teenagers after 10:00 p.m.). Our suite was plenty spacious, and we enjoyed having elbow room for kids and parents alike.

My only issues were the slow elevator, and the other guests who seemed to be part of traveling sports teams. Some of those guests were REALLY loud. I know that's not always under the control of the hotel, but I just found it annoying. Also, some of the features in the hotel seemed to be showing some wear. I would recommend for the hotel to continue to update their fixtures and furniture. Certain fixtures had obviously been updated, like our bathroom sink, but others were starting to show their age.

As Hilton Honors members, this hotel was a great value for us, so from a financial standpoint, we were pretty happy. I would stay here again.

Room Tip: If you don't want to wait on the elevator, ask for a room on the 1st or 2nd floor.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
We appreciate your feedback and are delighted to hear that you will stay here again. I’m glad you enjoyed your stay with us. Please feel free to contact me if there is anything you would like to share extra about your experience with us. We appreciate your business and thank you for your Hilton loyalty.
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United States
1 review
2 of 5 stars Reviewed July 27, 2013

When we entered the floor, there was a foul smell in the lobby and our room. We had to keep the AC running for atleast 20 minutes to let the smell go. seems there is no ventilation in the hotel. the moment we entered the bathroom, there was no shower curtain / hair dryer, we called the hotel reception and after 1.5 hours some hotel staff came with shower curtain, when we asked abut dryer they said please call reception again. WE called the recepetion again and they said that they will send it which came during the next room service. The complimentary breakfast is prepared without keeping the count of people staying in hotel in mind. we stayed there for 2 days and both days, people were struggling to get the breakfast.. Horrible experience. I would NOT recommend this hotel to anyone.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
Your feedback is greatly appreciated. We deeply regret that the ventilation in the room and the breakfast rush negatively impacted your visit. We appreciate your feedback and we will utilize your comments to ensure we are providing the best experience for our guests. Thank you for staying with us and it our hope that we will have the pleasure of accommodating you on your future visits.
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alberta
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 24, 2013

We were here for 6 nights July14-20. The desk staff were very friendly always a pleasant hello coming or going. We had a room with 2 queens and there was lots of room. Kinda nice not to have the sink in the bathroom it allows for more than 1 person to get ready at a time. As per other reviews, yes the elevators are slow so I had requested a room on the 2nd floor, and we just took the stairs. The shuttle service to Disneyland is very efficient and on time, every 1/2 hour and you can buy passes at the front desk for about $5 per person per day, and they can be purchased for several days. The breakfasts were nice to have before heading out to the park, we were always down early so lots of food, good coffee too. We were not back at the hotel to try the suppers. Target just down the street to stalk up on snacks for the room, Starbucks on the corner, and you gotta try Joe's Crab Shack -have a fun drink at Joe's called the Shark bite, and if you order a crab pot(roaster size) they are HUGE, tons of food!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
Thank you for taking the time out of your busy day to complete this detail post. We take pride in our hotel as we strive to exceed all of our guests’ expectations. I’m glad your enjoyed your visit with us and experience the fun shout out when you order a “Shark Bite” from Joe’s Crab Shack. Thank you for giving us the opportunity to serve you and we look forward to your next visit.
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Vancouver, BC
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2013

This was our 2nd stay and we were again impressed with the outstanding customer service. The staff went out of their way to make us feel welcome and promptly attended to some minor issues and requests for more towels, sheets, etc. Our one bedroom suite with kitchen was clean, spacious and comfortable. The lobby/reception/breakfast area is spacious, light and welcoming with lovely decor. Breakfast was excellent with quality food and great choices. The mealtime staff constantly worked to keep up with restocking and tidying, and made an effort to greet guests as they arrived. Andres provided especially personal service. The full dinner Mon - Thu was delicious and a great saving for our family over a two week stay. The pool area is well maintained, clean and very pleasant, with a very large pool. Wi fi throughout the property worked well. A tip to avoid waiting for the busier front elevator is to walk to the back elevator which is hardly used. The coin-operated laundry worked well and is less busy in the middle of the day. Target is across the street and Vons (Safeway) is a short drive up Chapman. Great restaurants in the area.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
Thank you for the amazing feedback!! We are delighted to hear you enjoyed your stay with us and appreciated your feedback. I have shared with Andres your post. On behalf of Andres and our entire staff here at the Homewood Suites by Hilton we would like to thank you for staying with us and we hope to see you again.
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St Michaels, United States
1 review
3 of 5 stars Reviewed July 24, 2013

i thought the rooms were great. slept well. the problem was cold coffee in AM, working out was uncomfortable with bad equipment (treadmills), and being asked if I was a guest when eating breakfast. I felt as if I wasn't welcomed.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
Thank you for your Trip Advisor post regarding your recent stay with us, and we appreciate you taking the time out of your busy schedule to let us know how we are doing. Our goal here is to ensure every guest has an exceptional experience while in Anaheim. We deeply regret that the treadmills were not working properly during you stay. We apologize for the inconvenience and hope that we will have the pleasure of accommodating you on your future trips to the Anaheim and Garden Grove area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

The staff is very helpful. The suite is terrific especially the two TVs for a family. Nice to have the Disneyland shuttle outside the front door. Love the free breakfast & dinner for the value! Don't forget to ask for the coupon for Oggi's across the street - great food!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewoodgg, Front Office Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, August 7, 2013
The Homewood Suites team appreciates your feedback and we are delighted to hear you enjoyed your stay with us. On behalf of our entire staff here at the Homewood Suites by Hilton we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area! Thank you and have a great day!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Anaheim-Main Gate Area

Address: 12005 Harbor Blvd., Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Anaheim-Main Gate Area 3*
Official Description (provided by the hotel):
Extended stay suite hotel. An all-suites Anaheim hotel that will make you feel closer to home! The Homewood Suites by Hilton Anaheim-Main Gate Area hotel is one of the Disney Good Neighbor hotels, only a mile away. Enjoy complimentary Wi-Fi, daily breakfast and dinner Monday to Thursday. ... more   less 
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Also Known As:
Homewood Suites By Hiltonr Anaheim-Main Gate Area Hotel Garden Grove
Homewood Suites Garden Grove
Homewood Garden Grove
Homewood Suites Anaheim California
Homewood Suites By Hilton Anaheim-Main Gate Area Garden Grove, Orange County, CA
Homewood Suites By Hilton Disneyland Area
Homewood Suites Disneyland
Garden Grove Homewood Suites

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