Great service. No complaints staff always friendly and helpful. Bedroom held wow factor for my daughter- bunk beds ! Big spacious room w fridge microwave etc. overall impression very good helpful front desk/ door staff . Food at oc brewhouse good and staff agIn very helpful. Impressed with the service in general and pRticularly so following being given a Free drink because my daughter had had to wait a while for someone to fix the film showing for kids at the brewhouse.
Hiwever disappointed with lack of free wifi and excessive cost of wifi at the hotel ( writing this courtesy of free wifi at hilton hotel elsewhere in californiA) surely possible to offer some free wifi even if it is an hour a day or something.
Service for shuttle to disney very good Nd also to outlets. Convenient .
Also Pools Are a little small and the water chilly even mid summer! Great to see al the other entertInment options for the 3 floor leisure area. Maybe something needs sorting though when there is a conference as we had a long wait for the elevator due to conference guests.