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“Short stay but really like the place” 4 of 5 stars
Review of Hyatt Regency Orange County

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Hyatt Regency Orange County
4.0 of 5 Hotel   |   11999 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #4 of 17 hotels in Garden Grove
GreenLeadersSilver level
Oxnard, California
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 11 cities Reviews in 11 cities
73 helpful votes 73 helpful votes
“Short stay but really like the place”
4 of 5 stars Reviewed November 5, 2013

We stay for one night got a killer deal on expedia.com for 120$ so for the price we felt it was amazing. We stayed the 11-2-13 and really got to enjoy the property many things for the kids two pools we took advantage mire of the pool on the north wing but would have like to have more time on deck 3 sport rec area. Make sure you take advantage of the s'mores making fire pit.

Next time we come to the Anaheim area we will stay at this property if the price is low. Keep in mind wifi is 9.95 per 24 hrs, self parking is 16$, and our upgrade to kids suite was 40 bucks but for 2 and 3 kids made lots of sence

Room Tip: 865 on the north wing has fireworks view
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, December 2, 2013
Thank you for your review! We are glad that you enjoyed our pool and the view of the fireworks! We look forward to welcoming you and your family back so that you can take advantage of our recreation deck & firepit!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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Sherman Oaks, CA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2013

We are Disney annual pass holders, and visit relatively often. I like to stay at the Grand Californian, but lately, it has been way too expensive. I have stayed at this Hyatt twice now, and realized that it deserved a review. This review is for my most recent stay in September, 2013.

Our trip started out poorly, as we were rear-ended on the freeway. When we arrived at the Hyatt, we told the person at the desk (I wish I had gotten her name, as she was awesome!) about our mishap. She could not have been nicer. Without going into detail, let's just say that she felt terrible that our trip had started out on a bad note, and she did A LOT to turn it around for us. I was so shocked that an employee not only cared, but actually took steps to make our trip a great one even though the "bad" event was not their fault. The customer service was amazing.

The valet manager was also fantastic. We had a minor issue (again, our fault and not the hotel's)...and the manager fixed it himself. I can't say enough about the service.

Now, onto the hotel. I am used to upscale hotels, and prefer to stay at higher end places. The Hyatt is not the Grand Californian, but it is a decent, clean place to stay. They accommodated our room requests (we had 3 rooms, and they were able to get them all in a row with 2 of them connecting), and the rooms were already ready for us when we checked in at around 10:00am. The rooms aren't huge, and they aren't "luxurious"...but we found them to be comfortable enough. The only complaint is that the elevators made a loud binging noise, and I could hear this from my room. So, don't stay near the elevators if you are a light sleeper.

We used the shuttle service to and from Disneyland. It runs on time, and doesn't stop at any other hotels. We found it to be very convenient, and much faster than parking in the Disney lot and taking the tram.

Breakfast in the restaurant was good, and even better that kids 5 and under eat at the buffet for free. Older kids are half price (about $10) for the buffet. They have an a la carte menu as well. If you want something faster, there is a Starbucks in the lobby. We found that to be quite convenient!

The Hyatt has become our go-to hotel when visiting Disneyland. It's very reasonably priced, convenient, has decent accommodations, and the customer service is truly top notch.

Room Tip: Don't stay near the elevators if you are a light sleeper.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, December 2, 2013
Thank you for your positive review! We are so glad that we have become your go-to hotel while visiting Disneyland! We are so happy that you have experienced our top-notch customer service, convenient shuttle and enjoyed our breakfast buffet. Make sure to check out our new firepit the next time you stay with us and be sure to grab a s'mores kit at our deli beforehand! We look forward to welcoming you and your family back soon!
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Visalia, CA
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2013

We've stayed at almost every 4 star + in the Disneyland area and have found this to be the best! Great staff, attention to detail. Even the vents in the room we were clean! From the valet parking to the room everything was absolutely perfect!!!

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, December 2, 2013
Thank you for your 5 star review! We love hearing that your stay was "perfect"! We look forward to welcoming you back soon!
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Parker, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

Taking a two week trip to CA, we stayed in many hotels and this one knows how it's done! From the door service and greeters, cleanliness of our rooms and hotel staff's customer service there was not a moment in our several days there that wasn't PERFECT! Your hotel should be a training model to all Hyatt hotels and we've stayed in many! If you stay here, you will not be disappointed!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, December 2, 2013
We are so glad that we earned a 5 star review from you! Thank you for choosing to stay with us during your long stay in California and letting us know that you appreciated our doormen, cleanliness of the hotel and our customer service! We love hearing the word "perfect" about a guest's stay! We look forward to welcoming you back the next time you are in California!
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Alexandria, Virginia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 31, 2013

For whatever reason, I seem to have a difficult time with noise at most of the Hyatts where I've stayed. This one was different- the rooms were pretty quiet. I was there for a large corporate meeting and the food was very good at every meal. The adjacent conference center is convenient. The fitness center is a bit small for a large group, but a good size by any other standard. There are two pools, which are geared more towards fun than fitness. This Hyatt has changed my opinion of Hyatts in a positive way. It is within a mile of Disneyland. I even saw the nighttime fireworks from the room one night!

Room Tip: Ask to be on the same side as the Embassy Suites if you want to try to catch the fireworks from Disn...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, November 29, 2013
We are thrilled to hear that we have changed your opinion on Hyatts in a positive way! Thank you for staying with us and we're so glad that you enjoyed your banquet food & beverage during your conference and even caught the fireworks from your room! Hyatt looks forward to welcoming you to more and more of our hotels.
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2013 via mobile

I really enjoy staying at this hotel. My kids had fun and I love that they have bunk beds. My kids liked that they had a basketball court and tennis and the swimming pool was perfect for them. Overall, I would go back to this hotel again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, November 29, 2013
Thanks for your 5 star review! We're so happy that the kids enjoyed our basketball court, tennis court and pools! We look forward to welcoming you and your family back soon!
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Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2013

We stayed with 2 adults and 2 kids for 6 nights in September. The room had bunks for the kids and two TVs - one for them and one for us. The pool was great to cool off in after a day a Disneyland. Service was excellent and the restaurants were good, with the breakfast good value. We were about 10mins by shuttle from Disneyland and there's a Target store within walking distance for those travel things you've forgotten. Good access to Highway 5 for trips across LA . Very good value.

Room Tip: If you have kids ..ask for a bunk room.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this review, November 29, 2013
Thank you for your 5 star review! We are so pleased to hear that you received a great value during your stay as we have been focusing on providing this to all of our guests! We're glad you enjoyed the Kid's Suite, shuttle and excellent service throughout the hotel! We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Orange County

Address: 11999 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Garden Grove
#2 Family Hotel in Garden Grove
#2 Business Hotel in Garden Grove
#6 Romantic Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Orange County 4*
Official Description (provided by the hotel):
When it comes to hotels near Disneyland, Hyatt Regency Orange County is the ultimate destination for your getaway or vacation. Located just 1.4 miles from the Disneyland® Resort, our luxury hotel near Anaheim has shuttle service available to and from the parks, and is in close proximity to Angel Stadium, the Honda Center, world-famous beaches and many other Orange County attractions. ... more   less 
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Also Known As:
Hyatt Regency Orange County Hotel Garden Grove
Hyatt Garden Grove
Hyatt Regency Garden Grove
Hyatt Regency Orange County Garden Grove, CA

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