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“Hyatt Regency Orange County 2 bedroom family suite” 4 of 5 stars
Review of Hyatt Regency Orange County

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Hyatt Regency Orange County
4.0 of 5 Hotel   |   11999 Harbor Boulevard, Garden Grove, CA 92840   |  
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Ranked #3 of 17 Hotels in Garden Grove
GreenLeadersSilver level
Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Hyatt Regency Orange County 2 bedroom family suite”
4 of 5 stars Reviewed March 25, 2013

I stayed with my family from 10-22March 2013 in a 2 bedroom family suite, Nice big room but as a "family suit" they don't accomadate for a family. The king bed for the pearent's great two built in's to hang up your cloth.
The kids room they provide a double bunk bed and their own bathromm/restroom plus TV which is great but they have no where to hung up their cloth.
TV channle's are not many.
Entance to the hotel beatiful very well maintaned by a mexian fella, Staff at the hotel are great.
Around the hotel plenntly of food outlets, Taco delmondo is 5 star best taco i have ever had.
Target is across the road, a park about 5 min walk very handy with Young kids.
No indoor pool only Outdoor.
great Gym.
In every level they provide ice vending Machine's which is handy.
Dows stairs in the lobby they have StarBucks coffee, and 2 other restarunts.
Its good for a few days but i think i over killed.
service all round is good.
One big problem when other's in other rooms on another level's are having early showers like 6:00am you can hear the water system and it scare's you.
Other than That its DISNEYLAND!!!!!!!!!!!!!!!!!!!!!! about 6mins by shuttle, 15Min walk.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 29, 2013
Thank you for visiting us from Australia! We appreciate your feedback, and are glad that overall you and your family enjoyed your stay with us in a 2-bedroom suite. Thank you for choosing Hyatt Regency Orange County, and we hope that you will stay with us again the next time you are visiting Disneyland!
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1,699 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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English first
Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 25, 2013

Check-in wasn't available until 4:00pm, but our friendly front-desk service staff arranged for a room to be cleaned while we sipped on some hot gingerbread latte at the Starbucks located in the lobby (yes the hotel actually has an onsite Starbucks!). By the time when we finished our breakfast just before 9am, our suite was ready.

The suite was nothing lavish, in fact the décor was pretty plain and I was not a fan of the colour palette. But it was spacious for the two of us. The bed was big and comfortable, I couldn’t have asked for more given that Anaheim isn't exactly a resort destination. Everybody goes there for one reason and that's to have fun at Disneyland! Who honestly spends anytime other than snoozing in their hotels anyway?

The hotel provides a frequent shuttle bus to Disneyland for $4 per person per day with unlimited rides. The bus was also equipped with TVs to entertain the little ones, including myself. I was glued to the TV screen when Toy Story was on.

Hyatt Regency is a big hotel but it felt private, we had no trouble sleeping and our entire floor was really quiet. I found the service to be outstanding as the staff were nice and very welcoming. Just a pity our room had an inwards facing view that overlooked the huge lobby atrium instead of a view back towards disneyland.

I personally think that the Hyatt Regency is a great choice for somewhere that's extremely close to the Disneyland with a reasonably friendly price-tag.

For photos of the hotel, please check out my travel blog:
http://dolcebunnie.blogspot.com.au/2013/03/hyatt-regency-orange-county-anaheim-usa.html

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 29, 2013
We are happy to hear that you enjoyed the hotel’s amenities, such as our Disneyland shuttle and Starbucks Coffee. Thank you for the great review and blog write-up, and please visit us again!
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Vancouver, B.C.
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

Our family of 4 stayed here while we spent 2 days at Disneyland . Excellent front desk and valet . Staff was very friendly and professional . There is a Disney rep in the lobby. She was helpful in securing dinner reservations for Disney restaurants . Don't heditate to Use her complimentary service! We ate at the Pirates of the Caribbean , it was pricey but a truly amazing meal . There are 2 pools , basketball & tennis court on the premise.There is a Starbucks in the lobby and plenty of reasonable restaurants nearby. There is a Target to purchase groceries but there is no fridge in the room . We did not use the $5/ person shuttle to Disneyland. Parking is only $15 at Disney . Overall the beds are comfortable, rooms are quiet and we had an excellent price from Priceline so that made this stay very sweet.the drive to and fro Disney was 5 minutes.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 29, 2013
Thank you for the great review! We are so happy that you and your family found our hotel to be convenient and comfortable, and our staff friendly and helpful! We hope that the next time you are visiting the Disneyland area, that we have the pleasure of having you back as our guests.
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Palm Desert, California
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed here to do a Disney vacation. Very nice hotel with all the amenities. Rather pricy (Disney shuttle costs adults $5, daily parking fee is $16, meals in the more casual restaurant high for a family breakfast - but children under 12 eat dinner free with an adult, etc.) but par for the course for a Hyatt Regency. Rooms very clean and bedding comfortable - but sparse in any decor ( I would say "bland" even). Daughter & son-in-law had a king suite which had only a shade between bedroom and sitting area - should have been a solid wall so kids could sleep in dark while parents talked and/or watched TV. Elevators very prompt every time we used them. 1st rate ice machines. Housekeeping had rooms looking great each evening - didn't miss a thing. Very close to major restaurant chain outlets and shopping (Target) 2 blocks away. Will make this hotel a 1st choice any time we come back to the area!

Room Tip: If coming with family, choose a kid's suite which has a separate attached sleeping area with bun...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 29, 2013
We are pleased to hear that you enjoyed your stay with us, including the housekeeping service and hotel’s location. Thank you for choosing Hyatt, and we truly look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houghton-le-Spring, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 22, 2013

We stayed here for 7 nights in February and had a great time. The hotel is very nice and clean and the staff are very helpful and friendly.

We had a kids suite and the kids loved having their own room with TV. The main bedroom was very spacious, with a fridge, coffee making facilities, TV and a small table with 2 chairs. The breakfast in TusCa was lovely, a great selection of buffet items or you could order from the menu. We ate once there for dinner, it was ok for us but not much selection for children. Having a Starbucks in the lobby was very convenient, great to take hot drinks and snacks up to our room.

The Disney shuttle was always on time and had Disney movies showing to keep the kids entertained on the 10 minute ride to and from the parks. All of the drivers were friendly and helpful.

I have to mention Nancy at concierge, she was so nice and couldn't do enough for us. Nancy helped a lot before we even arrived, she sent me info on day trips and then made consequent bookings, she also made reservations for us at a character dining restaurant in Disney. Thanks Nancy!

Overall, a great hotel in a great location, would definitely stay again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 29, 2013
We appreciate your fabulous review of the hotel, and are so happy that you and your family enjoyed the Kid’s Suite, breakfast in TusCA, and Disneyland shuttle service! We are glad that Nancy was able to assist you as well, and will make sure to let her know your appreciation. Thank you!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 20, 2013

Family of 5 stayed here for 4 nights in a Kid's suite. Beautiful hotel, excellent service, great location. We used the Disneyland shuttle which worked out great. Bus was always on time and the drivers were really nice. Starbucks and gift shop were great to have on location. There is a Super Target across the street as well as a few restaurants. We ate at one of the hotel restaurants, TusCa, and I really wasn't impressed with the food. I think I was just expecting better food because of the prices. Our server was great though. The suite was perfect for our family (2 adults and 3 children). Rooms were spacious and the view into the atrium was gorgeous. My kids loved the bunk bed and slept very well! They also enjoyed having their own T.V. I only have 1 small complaint and that is I wish the sink area was separate from the shower/toilet so more than one person can get ready at a time. But honestly, this did not ruin our trip and wasn't a major hassle. Just a personal preference. If we return to Disneyland we will definitely stay at the Hyatt especially if I can book another great rate through priceline. We had friends staying two doors down in a standard room. Their room seemed just as large as our suite without having a wall separating it into two spaces and it had 2 double beds. Oh, and the service from all the hotel staff was great. For instance, I had groceries delivered and my milk had spoiled by the time we arrived (grocery store's fault by the way) and concierge replaced it with small milk cartons all on their own before bringing everything up to our room. Very impressive and deeply appreciated. Stay here, especially if you have a large family. You won't regret it.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 22, 2013
Thank you for your wonderful review of the hotel! We are so glad to hear that you and your family enjoyed the Kid’s Suite, staff, and location of the hotel. We are so excited to be your hotel of choice when visiting Disneyland, and we hope to welcome you back as our guests again soon!
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Sydney, Australia
Top Contributor
65 reviews 65 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed here in 2010 on our last trip to USA as it was close to Disneyland. We weren't visiting the Disney parks this time around, but when it came to LA hotels, we just kept comparing to this hotel, and kept coming back to it. We decided to stay here, even though it meant a lot of driving to get around, and we weren't disappointed in our decision despite the extra time and gas money!

This hotel is fantastic! The staff are friendly and helpful, the rooms are huge and spacious, the bathrooms are immaculate! There is seriously nothing you can fault about this place! We love it here, and next time we're in LA, we'll no doubt be staying here again!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this review, March 22, 2013
We are so thrilled to be your favorite hotel in the OC-LA area! We are happy to hear that you continue to enjoy your stay with us including the staff and guestrooms. Thank you for visiting us from Sydney, and we look forward to welcoming you back as our guests for years to come!
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Additional Information about Hyatt Regency Orange County

Address: 11999 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Garden Grove
#1 Best Value Hotel in Garden Grove
#2 Family Hotel in Garden Grove
#2 Business Hotel in Garden Grove
#5 Romantic Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Orange County 4*
Number of rooms: 654
Official Description (provided by the hotel):
When it comes to hotels near Disneyland, Hyatt Regency Orange County is the ultimate destination for your getaway or vacation. Located just 1.4 miles from the Disneyland® Resort, our luxury hotel near Anaheim has shuttle service available to and from the parks, and is in close proximity to Angel Stadium, the Honda Center, world-famous beaches and many other Orange County attractions. ... more   less 
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Also Known As:
Hyatt Regency Orange County Hotel Garden Grove
Hyatt Garden Grove
Hyatt Regency Garden Grove
Hyatt Regency Orange County Garden Grove, CA

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