Lucy from the breakfast team made our stay! We were there over the Thanksgiving weekend and the breakfast area was so incredibly crowded. We waited for awhile with our six kids waiting for a spot to sit down. Finally, a tiny table for two was available and we proceeded to sit the children around it, finding chairs as we could and bringing them over. Lucy saw that this was less than an ideal situation and how were were in need of something else. She said that she could open up the business room for us so we could have a bigger table where we could all sit down. This was a life saver! She also helped us bring the highchair and the kids' cereal bowls over to that room! She even brought in silverware for us and helped make waffles in the waffle iron! This was seriously above and beyond her regular duties and was so incredibly helpful! She was so kind to everyone else as well. I saw her help many others in similar ways, especially those that were elderly or needing extra help. She is really such an asset to your hotel and seriously made our stay! Please reward her for her incredible work. She is someone that you should be so proud to have on your team.
- Official Description (provided by the hotel):
- The stunning new SpringHill Suites Fresno hotel is designed to celebrate travel life. Set near the great skiing and snowboarding at Sierra Summit, and key destinations like Fresno State, Kaiser, St. Agnes Medical Center and Fresno Heart Hospital, stylish suites give you well-defined spaces for recharging, relaxing or connecting, with lots of flexible seating and a pullout sofa. Suites also include plush bedding, free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. ... more less
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- Also Known As:
- Springhill Suites Fresno Hotel Fresno
- Fresno Springhill Suites