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“Familar Food Cosistantly good” 4 of 5 stars
Review of Cheesecake Factory

Cheesecake Factory
639 E Shaw Ave, Fresno, CA 93710-7729
559-228-1400
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Ranked #17 of 1,014 Restaurants in Fresno
Price range: $8 - $20
Cuisines: American, Italian, Mexican, Thai
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Outdoor seating
Dining options: Breakfast/Brunch, Late Night
Camarillo, California
Senior Contributor
38 reviews 38 reviews
25 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Familar Food Cosistantly good”
4 of 5 stars Reviewed April 21, 2013

I have to say as a business traveler who is always on the road I tend to want to try new exciting places and discover the gems of every new area. However very often I end up disapointed which is why I love that Cheescake Factory is all over the south west part of our country. This Cheesecake Factory in Fresno always delights the bar area has great bartenders the servers are always pleasant and the food is always tasty without breaking the bank.

  • Visited March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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112 reviews from our community

Visitor rating
    47
    41
    15
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
21 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Worst visit we've had”
3 of 5 stars Reviewed April 9, 2013

We frequent Cheesecake at least twice a month. The food are service are usually both amazing. This last visit was disappointing for all 4 of us though. Our server, Ashley seemed like she really did not want to be there. She took 8 minutes just to introduce herself and take our drink orders. She made everything seem like a huge chore and made us feel we were a pain in the butt. When we wanted another round of drinks, she said 'fine.' When food came out wrong and we asked for what was missing, she acted annoyed and gave no apology. Finally, at the end of the night, she just dropped the bill off. She didn't say thanks, she didn't ask if we wanted dessert. Nothing. Both girls in the party wanted to order cheesecake, but when she did this, we just put down the cash and left. Most of our party has served in the past, and are nothing but polite and careful while dining out. None of us could believe how bad the service was. Everyone has bad nights, but its your job as a server to paint on a smile and deliver good service. We usually tip around triple tax, but she made us hesitant to even leave the double tax tip which she received. Of course, we will be back, but we will make sure to steer clear of Ashley's section

  • Visited April 2013
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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Fresno, California, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Surprised me”
4 of 5 stars Reviewed March 29, 2013

I was not expecting much but the food was really good and creative. I would go back again. Staff was great!

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Top Contributor
87 reviews 87 reviews
36 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
“Best Place For the Super Bowl”
5 of 5 stars Reviewed February 4, 2013

There are times when not being a sports fan help you make a big score. This was it for us. We were on the road from Bakersfield to Sacramento on Super Bowl Sunday, and were delighted to be seated immediately (outside) and have our own waiter. He had no other patrons in his section, so we received tremendous service with the delicious food.

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, CA
Contributor
17 reviews 17 reviews
10 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Happy--NOT--birthday”
1 of 5 stars Reviewed January 27, 2013

What could go wrong? A list. My family and I acknowledge the long waits are a part of the restaurant's cachet. We have experienced this before in various Cheese Factory restaurants before, but honestly now, we believe we were somehow forgotten. Finally, the matter was not resolved satisfactorlly after telling several employees and receiving promises we would be seated next. We weren't, we left, we won't return.

Visited October 2012
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