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“Restaurant which does not understand customer service” 2 of 5 stars
Review of Sakanaya Japanese Restaurant

Sakanaya Japanese Restaurant
9447 N Fort Washington Ste 116, Fresno, CA 93730-0697
(559) 433-6607
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Ranked #311 of 1,016 Restaurants in Fresno
Price range: $20 - $25
Cuisines: Japanese
Restaurant details
california
1 review
4 helpful votes 4 helpful votes
“Restaurant which does not understand customer service”
2 of 5 stars Reviewed June 21, 2009

Has an adv. in the theatres for 6.99 chicken tepanyaki at lunch. When we reached there, they said its 9.99. Misleading adv. so that the customer atleast get in and then they can charge their actual price..
Then their special had Chicken/Steak/Shrimp tepanyaki for 8.99. Asked the waiter to take out steakand replace it with chicken. She wanted to charge extra.
Also did not want to serve without steak.
What a ripoff.
Expensive for the food they serve in. Many other tepanyaki places in fresno are better and atleast give the customer service .
Will not visit again. We have a lot of better choices in Fresno.

    • 3 of 5 stars Value
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Top Contributor
740 reviews 740 reviews
494 restaurant reviews
Reviews in 165 cities Reviews in 165 cities
1,698 helpful votes 1,698 helpful votes
“Some of the Best Japanese Food in the Area!”
5 of 5 stars Reviewed February 9, 2009

We dine at Japanese restaurants at least once a week and have tried many in town. We have been several times to Sakanaya and after our meal last night I thought it was time to write a review of this place that just seems to get better and better over the months. The restaurant has recently been remodeled on the inside and the decor is very colorful, contemporary and clean. You can dine at the tables and booths and order off of the regular menu or opt for the Tappan-yaki which we have enjoyed several times.

Last night we met my son and his girlfriend here for dinner after they returned from a weekend of snowboarding. We ordered 3 different kinds of Sushi, everything was wonderful. The Green Dragon Roll was especially good. I had a glass of Plum wine and the Chicken Box which included Tempura, Potato Salad, Rice and a couple of Chicken Wings. Miso soup and a small green salad are included with your dinner. Some of the salads served in other places can be pretty bad, these salads are prepared with a very good dressing and the lettuce is fresh and crisp.

Our service was very good throughout the meal and everyone had a great time. Sakanaya is at the top of our list for a great Japanese meal in the area. It definitley has the best, freshest tasting Sushi in all of the places we have tried.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
Senior Contributor
34 reviews 34 reviews
33 restaurant reviews
11 helpful votes 11 helpful votes
“Authentic, upscale atmosphere and great sushi”
5 of 5 stars Reviewed January 27, 2008

Authentic, upscale atmosphere and great sushi

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Sakanya may very well have the best sushi I have had in California. The service is excellent both at the sushi bar and...”
5 of 5 stars Reviewed January 8, 2008

Sakanya may very well have the best sushi I have had in California. The service is excellent both at the sushi bar and at the table, where all the food is prepared fresh for your enjoyment. The servers will enjoy a beer or a shot of saki with you and are only interested in making your experience there more enjoyable.

Go now and have a great time eating great food.

Was this review helpful? Yes 3
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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