When I made my reservation by telephone I knew I was arriving after 7:30 PM on a Sunday night. I specifically asked how late the restaurant remained open and was told 9:00 PM. I also asked about pick up at the Fresno Airport and was told that service was available. When I arrived at the Fresno Airport I called the hotel for a pick up. I waited over 20 minutes (the hotel is 3 minutes away) and the driver said he was the only one on duty. I asked him about dining and he told me that the restaurant was not open on Sunday night and he knew of no nearby places to eat. When I checked in the lady at the desk was very nice and told me that I might get a "snack" in the bar and she would call the bartender and tell him I was coming. The snack consisted of corn chips and cheese nachos. The night before checkout I tried to use their public computer to get my boarding passes in advance and the computer was slower than my old "dial up" internet connections. After over 15 minutes nothing was accomplished. Otherwise, the room was comfortable and the food in the restaurant was good (when open). But, I could not recommend the hotel to travelers expecting a higher level of service and customer care.

Really nice place to stay! Big rooms, very comfortable! The resturant inside has delicious food. They will even do room service, with a $10 minium, but was all good. All the workers were so nice and friendly!

My husband and I had a great dinner at this hotel's restaurant 2 nights ago with 2 other people from our hiking trip to Yosemite. The waiter, Daniel, was such a professional, as was the bus boy, James, and the manager, Shawn. The food was delicious; the prices were very reasonable, and we all had a wonderful time. We didn't stay at the hotel, but we can tell you that you should eat there. Don't judge it by its dated decor -- judge it by the food and the service, which were top notch. The location, right by the airport, makes it an easy place to get to from several of the other local hotels. We walked across the street!

Older property with great access to the airport. Shuttle available for guests. Beautiful pool and landscaping. Rooms are rather standard but very comfortable. Even had a small refrigerator. Upstairs rooms an issue - no elevator. Staff is friendly. Both restaurants are excellent. Food is fresh and not loaded with salt. We would stay there again for sure. Only negative is that the roof looked in disrepair and needs attention. Safe parking lot area.